Afonso C.
Sales Operations Team Leader at Standvirtual- Claim this Profile
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Bio
Experience
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Standvirtual
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Portugal
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Internet Publishing
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1 - 100 Employee
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Sales Operations Team Leader
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Jun 2021 - Present
Lisboa, Portugal - Lead, coach and motivate the team to develop sales efficiency capabilities - Manage and control current sales processes and long-term agreements - Develop new sales efficiency processes to build in Salesforce - Align sales processes with Finance, Advertising, Management teams and other stakeholders. - Coordinate Salesforce development with EU team to roll-out new functions/processes for Standvirtual and OLX PT Motors. - Contribute to create the best solutions for… Show more - Lead, coach and motivate the team to develop sales efficiency capabilities - Manage and control current sales processes and long-term agreements - Develop new sales efficiency processes to build in Salesforce - Align sales processes with Finance, Advertising, Management teams and other stakeholders. - Coordinate Salesforce development with EU team to roll-out new functions/processes for Standvirtual and OLX PT Motors. - Contribute to create the best solutions for continuous improvement. - Build reporting capabilities in salesforce to meet the operational requirements - Support Field and Telesales teams on their day-to-day job. Show less
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OLX
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Netherlands
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Software Development
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700 & Above Employee
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Sales Support Real Estate
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Mar 2019 - Jun 2021
Lisboa - Support Sales teams on their day-to-day job. - Adminstrative manual tasks on an administrative back-end interface to ensure customer happiness. - Delegate leads, provide sales data and guides to the Sales department. - Develop and monitor performance indicators for Sales, Finance and Marketing departments, manage sales tracking tools, and compile reports. - Development and improvement of new efficiency processes and functions in CRM system (Salesforce). - Create and process… Show more - Support Sales teams on their day-to-day job. - Adminstrative manual tasks on an administrative back-end interface to ensure customer happiness. - Delegate leads, provide sales data and guides to the Sales department. - Develop and monitor performance indicators for Sales, Finance and Marketing departments, manage sales tracking tools, and compile reports. - Development and improvement of new efficiency processes and functions in CRM system (Salesforce). - Create and process orders in a timely manner, process requests for rush orders and reviewing pending orders. - Perform data entry tasks for sales figures, metrics, and other relevant information and maintain an organized and accessible filing system.
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Sales Trainee
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Mar 2018 - Mar 2019
Lisboa e Região, Portugal - Support Sales teams on their day-to-day job. - Sales Support backup for Imovirtual and Standvirtual. - Perform data entry tasks and maintain an organized and accessible filing system - Adminstrative manual tasks on an administrative back-end interface to ensure customer happiness (bonus/credits top-up accounts, award packages and assign promotional fees to customer listings).
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Zyrgon Network Group
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Portugal
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Marketing Services
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1 - 100 Employee
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Designer gráfico
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Jun 2017 - Sep 2017
Lisboa, Portugal
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Tactic Games Oy
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Finland
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Entertainment Providers
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1 - 100 Employee
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Designer gráfico
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Apr 2016 - Jun 2016
Pori, Satakunta, Finlândia
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Education
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Epi_ Escola Profissional de Imagem
Graphic Design, 15 -
Citeforma
Multimédia, 16