Afonso C.

Sales Operations Team Leader at Standvirtual
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Contact Information
us****@****om
(386) 825-5501
Location
Lisboa, Lisbon, Portugal, PT

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Experience

    • Portugal
    • Internet Publishing
    • 1 - 100 Employee
    • Sales Operations Team Leader
      • Jun 2021 - Present

      Lisboa, Portugal - Lead, coach and motivate the team to develop sales efficiency capabilities - Manage and control current sales processes and long-term agreements - Develop new sales efficiency processes to build in Salesforce - Align sales processes with Finance, Advertising, Management teams and other stakeholders. - Coordinate Salesforce development with EU team to roll-out new functions/processes for Standvirtual and OLX PT Motors. - Contribute to create the best solutions for… Show more - Lead, coach and motivate the team to develop sales efficiency capabilities - Manage and control current sales processes and long-term agreements - Develop new sales efficiency processes to build in Salesforce - Align sales processes with Finance, Advertising, Management teams and other stakeholders. - Coordinate Salesforce development with EU team to roll-out new functions/processes for Standvirtual and OLX PT Motors. - Contribute to create the best solutions for continuous improvement. - Build reporting capabilities in salesforce to meet the operational requirements - Support Field and Telesales teams on their day-to-day job. Show less

    • Netherlands
    • Software Development
    • 700 & Above Employee
    • Sales Support Real Estate
      • Mar 2019 - Jun 2021

      Lisboa - Support Sales teams on their day-to-day job. - Adminstrative manual tasks on an administrative back-end interface to ensure customer happiness. - Delegate leads, provide sales data and guides to the Sales department. - Develop and monitor performance indicators for Sales, Finance and Marketing departments, manage sales tracking tools, and compile reports. - Development and improvement of new efficiency processes and functions in CRM system (Salesforce). - Create and process… Show more - Support Sales teams on their day-to-day job. - Adminstrative manual tasks on an administrative back-end interface to ensure customer happiness. - Delegate leads, provide sales data and guides to the Sales department. - Develop and monitor performance indicators for Sales, Finance and Marketing departments, manage sales tracking tools, and compile reports. - Development and improvement of new efficiency processes and functions in CRM system (Salesforce). - Create and process orders in a timely manner, process requests for rush orders and reviewing pending orders. - Perform data entry tasks for sales figures, metrics, and other relevant information and maintain an organized and accessible filing system.

    • Sales Trainee
      • Mar 2018 - Mar 2019

      Lisboa e Região, Portugal - Support Sales teams on their day-to-day job. - Sales Support backup for Imovirtual and Standvirtual. - Perform data entry tasks and maintain an organized and accessible filing system - Adminstrative manual tasks on an administrative back-end interface to ensure customer happiness (bonus/credits top-up accounts, award packages and assign promotional fees to customer listings).

    • Portugal
    • Marketing Services
    • 1 - 100 Employee
    • Designer gráfico
      • Jun 2017 - Sep 2017

      Lisboa, Portugal

    • Finland
    • Entertainment Providers
    • 1 - 100 Employee
    • Designer gráfico
      • Apr 2016 - Jun 2016

      Pori, Satakunta, Finlândia

Education

  • Epi_ Escola Profissional de Imagem
    Graphic Design, 15
    2013 - 2016
  • Citeforma
    Multimédia, 16
    2016 - 2017

Community

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