Business Analyst

• Dec 2021 - Present

Business Analyst

• Dec 2018 - Nov 2021

As part of my current role as a business analyst at Grapelime, I analyze the client’s business needs and translate them into the application and operational requirements with the help of strong analytical and project management skills. I further support our internal and external stakeholders in order to maintain transparency and ensure that the solution meets customer’s needs. During my tenure with Grapelime, I have gained valuable knowledge of customer service, EDI standards, and risk analysis. Among my peers, I am regarded as an analytical crackerjack with expert problem-solving skills. Furthermore, I have a proven track record of translating stakeholder requirements into tangible deliverables that exceed expectations. Show less

PHP Developer Trainee

• Feb 2018 - Dec 2018

Technical Coordinator

• Jul 2016 - Dec 2017

- Handled the tasks of assisting clients in configuration and testing of complex hardware tools. - Ensuring solutions meet business needs and requirements.  - Identify actions that can be taken to improve and streamline operations and make recommendations to management. - Responsible for setting up equipment for conferences and meetings - Identify trends, concern and root cause of error and recommends additional controls to improve quality or timelines. - Manage work allocation in the absence of Team Leader in consultation with Manager Show less