Experience

FIFA Club World Cup 2023

• Saudi Arabia
• Events Services
• 1 - 100 Employee

• Catering Venue Manager

  • Oct 2023 - Present

  Jeddah, Makkah, Saudi Arabia



FIFA Women's World Cup Australia & New Zealand 2023™

• Australia
• Spectator Sports
• 300 - 400 Employee

• Catering Cleaning and Waste Venue Manager - Dunedin, NZ

  • Jun 2023 - Aug 2023

  New Zealand



Special Olympics World Games Berlin 2023

• Germany
• Spectator Sports
• 100 - 200 Employee

• Head DAL (Delegation Assistant Liaison) SO India

  • May 2023 - Jul 2023

  Berlin, Germany



FIFA World Cup Qatar 2022

• Qatar
• Spectator Sports
• 700 & Above Employee

• Venue Catering Manager

  • Dec 2021 - Feb 2023

  Doha, Qatar Responsibilities: -Focal point between the CAT team, contractors, Supreme Committee stakeholders, Q22 and FIFA partners; -Planning, coordinating and directing the entire catering venue operations; -Supervising and channeling the operations within the agreed framework of all the venue catering requirements with all the related functional areas inside the stadium; -Vigilantly working with the catering team/ catering contractors and venue management team in structuring and modelling… Show more Responsibilities: -Focal point between the CAT team, contractors, Supreme Committee stakeholders, Q22 and FIFA partners; -Planning, coordinating and directing the entire catering venue operations; -Supervising and channeling the operations within the agreed framework of all the venue catering requirements with all the related functional areas inside the stadium; -Vigilantly working with the catering team/ catering contractors and venue management team in structuring and modelling the entire operations; -Heading a team of Asst Venue Manager, contractual event staff within the organization. In addition, supervising the operation managers and other supervisors from the catering contractors; -Running through the entire cycle of identifying, analyzing, researching and providing solutions for issues pertaining to the pre, in time and post operations; -Reviewing, assisting and directing the CAT team in developing and implementing the policies and procedures for the catering operations; -Conducting thorough audits and run sheets for a smooth delivery of entire operations; -Producing, implementing and performing KPIs to ensure the contractors service readiness Total number of people supervised: immediate subordinates - 2 ppl + 6 volunteers; functional (parallel) subordinates - 19 ppl; staff contractors - 296 ppl Show less



Ginza Restaurants LLC

• United Arab Emirates
• Restaurants
• 1 - 100 Employee

• Hospitality and F&B Expert for 2022 UEFA Champions League

  • Oct 2021 - Dec 2021

  Responsibilities Preparing company (Caterer) for tender procedures according UEFA's SOW: -Developing Operational plans; -Business plans and risk forecast developing; -Working with Procurement Team; -Analysing strategies and building logistics plans for the Project; -Evaluating F&B supply chains; -Audit of equipment requirements and rental market researching Achievements. Successful tender procedures for Caterer with a projected profit 14% due to optimisation processes



The Coca-Cola Company

• United States
• Food and Beverage Services
• 700 & Above Employee

• VIK product Manager (FIFA Beach Soccer World Cup Russia 2021)

  • Jul 2021 - Sep 2021

  Responsibilities for Planning and preparation period: -Gathering needs from 7 client groups (LOC and FIFA staff/Volunteers, VIP, Stewards, Players, Referees); -Positioning equipment at 8 service delivery areas; -Searching the location for 2 warehouses, supply and logistics chains; -Facility management - electricity, ventilation, A/C needs sheet For Operation period: Logistics for VIK product; Stock control; Emergency requests Total number of volunteers - 2… Show more Responsibilities for Planning and preparation period: -Gathering needs from 7 client groups (LOC and FIFA staff/Volunteers, VIP, Stewards, Players, Referees); -Positioning equipment at 8 service delivery areas; -Searching the location for 2 warehouses, supply and logistics chains; -Facility management - electricity, ventilation, A/C needs sheet For Operation period: Logistics for VIK product; Stock control; Emergency requests Total number of volunteers - 2 ppl Achievements. With a very small team we deliver 1.3k cases of VIK drinks for 32 matches Show less



"Vorobyovy Gory" - Sports Complex

• Monitoring & Evaluation F&B Project Manager

  • Mar 2021 - Sep 2021

  Responsibilities: -Audit and analysis of information about existing projects: 2 cafes, 2 restaurants, food court (14 concessions), banquet service; -Audit of logistic chains, chains of interaction between structures inside the company, with outside companies; -Gathering and analysis of information on future facilities (3 cafe, 2 restaurants): Audit of construction documents; Optimization of costs for materials and furniture; Audit of Company concept and strategy; -Process… Show more Responsibilities: -Audit and analysis of information about existing projects: 2 cafes, 2 restaurants, food court (14 concessions), banquet service; -Audit of logistic chains, chains of interaction between structures inside the company, with outside companies; -Gathering and analysis of information on future facilities (3 cafe, 2 restaurants): Audit of construction documents; Optimization of costs for materials and furniture; Audit of Company concept and strategy; -Process Management: Optimization and managing of staff and resources; Building a team, setting tasks and distribution of responsibilities Total number of people supervised: immediate subordinates - 4 ppl; of functional (parallel) subordinates - 28 ppl Achievements. As per audit: Cost per product/service cut by 26% and markup increased by 19%; Staffing and cost of personnel reduced by 30%; Cost of suppliers cut by 33%; Cost of equipment cut by 17% Show less



helptohelp.ru

• CO-FOUNDER OF CHARITY ORGANIZATION

  • Feb 2020 - Dec 2020

  Vienna, Austria Responsible for: -Fund strategy and goals development; -Management of fund; -Development of charitable and social programs; -Control of financial flows; -Work with influencers, volunteers, other charity organizations; -Website creation plus social media accounts; -Development of a PR strategy and promotion; -Work with the corporate and private sector, GR to find donation.



Formula 1

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Hospitality/ Paddock Club Project Manager

  • Jul 2018 - Feb 2020

  As a Commercial Hospitality Manager: -Expertise (Monitoring and evaluation)-examination of technical and finance documentation of the Hospitality Programs-commercial and V/VIP; -Fulfillment of Operation Plan (work with deadlines/Issue Log, dealing with counterparties/Caterers/ Circuit Facility Managers etc); -Developing LOS, designing the menu and organization of tasting sessions, formalization of customer services standards, preparing marketing materials for these zones As a… Show more As a Commercial Hospitality Manager: -Expertise (Monitoring and evaluation)-examination of technical and finance documentation of the Hospitality Programs-commercial and V/VIP; -Fulfillment of Operation Plan (work with deadlines/Issue Log, dealing with counterparties/Caterers/ Circuit Facility Managers etc); -Developing LOS, designing the menu and organization of tasting sessions, formalization of customer services standards, preparing marketing materials for these zones As a Paddock Club Project Manager: -Interaction with DO&CO - coordination of layouts of private and Main lounges (development of plans, drawings, schedules for 13 lounges with 3.5k pax), delivery and removal of 2,7k m3 equipment, furniture, installations; -Interaction with the Circuit - installation and connection of equipment, testing of building maintenance systems (permanent facility 4.3k m2), installation of BOH and Main Kitchen tent(temporary facility 1.1k m2); -Additional services sales - decorations, hostesses, florists, presenters. As well collection and disposal of garbage and special waste, rent of special equipment, etc; -Corporate sales of Paddock Club lounges and tickets for partners and sponsors - in 2 years of successful work, we opened 2 private PC Lounges for Mercedes Benz and for VTB Bank Achievements. In the first year we were able to increase sales by 35% As a Formula 1 Experience Program Manager: -Launch the Formula 1 Experience in Russia - developing a business plans, SOW, agreements. As well to organize sales - private and corporate, to prepare the infrastructure - online and offline Leading the activities of Promoter general partner - Mercedes Benz: -Developing 12 marketing and commercial activities, created the AMG Experience and implementing it Achievements. This activities give + 3% to annual revenue, and sales of AMG Experience Packages + 1.5% to annual revenue Total number of: immediate subordinates - 3 ppl + 12 volunteers; of functional subordinates - 17 ppl Show less



2018 FIFA World Cup Russia™ Local Organizing Committee

• Russian Federation
• Spectator Sports
• 1 - 100 Employee

• Head of Food & Beverage, Sochi division

  • Jan 2017 - Jul 2018

  Responsibilities for Planning and preparation period: -Developing of Operations Plans for the Caterers: HACCP plus tracking deadlines monthly/ weekly according to Plans - Logistic plan, CLW plan, Staff recruitment and Training, Food safety, Risks plan; -Liaising with Commercial Affiliates; -Determining the list of suppliers and concluding agreements; -Total control over the construction infrastructure (temporary - 5k sqm and permanent - 3.1k sqm), commissioning procedures For… Show more Responsibilities for Planning and preparation period: -Developing of Operations Plans for the Caterers: HACCP plus tracking deadlines monthly/ weekly according to Plans - Logistic plan, CLW plan, Staff recruitment and Training, Food safety, Risks plan; -Liaising with Commercial Affiliates; -Determining the list of suppliers and concluding agreements; -Total control over the construction infrastructure (temporary - 5k sqm and permanent - 3.1k sqm), commissioning procedures For Operation period: Fully responsible for Catering services for various client groups (Volunteers and Staff (2.3k pax), Stewards(1.8k pax), Youth Program (86pax), Players (112pax), Media (800pax), V/VIP (850pax) ) in different formats (canteen, caffe, bar, fast food, VIP/VVIP reception, coffee break) Total number of people supervised: immediate subordinates - 2 ppl + 4 volunteers; of functional (parallel) subordinates - 38 ppl; staff contractors -316 ppl Achievements. Successful holding of the FIFA World Cup Russia 2018 with 8.155 meals per day. The Sochi Stadium minimized food waste by over 18% and separated recyclable waste 15% more than other Venues Show less



Сompany group «CHERNOMORSKAYA 5», LLC

• Executive Director

  • Oct 2014 - Jan 2017

  Сompany group «CHERNOMORSKAYA 5»- It includes 2 restaurants and 2 bars in Ekaterinburg, 4 restaurants and 2 bars in Sochi - since the launch of the company. Responsible for: - Management of the company and business development (Departments -Finance/Tax, Service, Hospitality, F&B, PR/Promo, Commercial, Security, Technical); - Design and implementation of the financial plan, as well as the maximization of the financial performance; - Negotiations with suppliers, sponsors and partners; - Improving… Show more Сompany group «CHERNOMORSKAYA 5»- It includes 2 restaurants and 2 bars in Ekaterinburg, 4 restaurants and 2 bars in Sochi - since the launch of the company. Responsible for: - Management of the company and business development (Departments -Finance/Tax, Service, Hospitality, F&B, PR/Promo, Commercial, Security, Technical); - Design and implementation of the financial plan, as well as the maximization of the financial performance; - Negotiations with suppliers, sponsors and partners; - Improving off all levels of the customer services. Total number of: immediate subordinates - 17 ppl.; of functional (parallel) subordinates - 45 ppl. Show less



Sochi 2014 Organizing Committee

• Russian Federation
• Spectator Sports
• 200 - 300 Employee

• Senior Deputy Head of F&B/ CLW, Biathlon and Cross-Country Stadiums

  • May 2013 - Apr 2014

  Responsibilities for Planning and preparation period: -Developing of catering and cleaning/waste technological requirements for the Olympic venues; -Conduct of the analysis of the fulfilling of terms and conditions in Project plan; -Developing of functional zoning scheme designed for catering and cleaning/waste accommodation within the area of responsibilities For Operation period: -Monitoring of the compliance with the design decisions in terms of technological solutions… Show more Responsibilities for Planning and preparation period: -Developing of catering and cleaning/waste technological requirements for the Olympic venues; -Conduct of the analysis of the fulfilling of terms and conditions in Project plan; -Developing of functional zoning scheme designed for catering and cleaning/waste accommodation within the area of responsibilities For Operation period: -Monitoring of the compliance with the design decisions in terms of technological solutions section; -Ensuring the implementation of contractual relationship with Sochi 2014 Organizing Committee; -Provided uninterrupted catering and cleaning/waste services for 5 client groups: VIP, Olympic Family and International Federations (850pax); Athletes and Teams (1.5k pax); Press (700pax); Сoncessions for General spectators (15k pax); Staff/Volunteers (1.5k pax) Total number of people supervised: immediate subordinates - 5 ppl + 14 volunteers; of functional (parallel) subordinates - 21 ppl, staff contractors - 383 ppl Achievements. Successful holding of the Olympic and Paralympic Games events at the Laura Ski and Biathlon Complex. Operational management and control of 78 catering points and 217 waste points at the site Show less