AFAF HASAN
Administrative Assistant at Berlitz Bahrain- Claim this Profile
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Bio
Credentials
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Cyber Security
NGN InternationalAug, 2022- Nov, 2024 -
CPHRC Certificate
Horizons HRDAug, 2019- Nov, 2024 -
LCCI Certificate
AMA International Training InstituteJul, 2018- Nov, 2024 -
Customer Service Exellence
Bahrain Institute of Banking and Finance (BIBF)Jan, 2018- Nov, 2024
Experience
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Berlitz Bahrain
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Bahrain
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Education Management
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1 - 100 Employee
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Administrative Assistant
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Sep 2022 - Present
As Administration Assistant to be part of Berlitz, with multi task responsibilities for developing upgrading and implementing projects through my experience with highest skills and knowledge equality. They hold the entire Language Center together without them the Center could not function. Administration Assistant are charge with a responsibility that may have a lasting impact on the success of the organization: making a good first impression. As Administration Assistant to be part of Berlitz, with multi task responsibilities for developing upgrading and implementing projects through my experience with highest skills and knowledge equality. They hold the entire Language Center together without them the Center could not function. Administration Assistant are charge with a responsibility that may have a lasting impact on the success of the organization: making a good first impression.
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PARCEL DELIVERY W.L.L
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Bahrain
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Sales Coordinator
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Jun 2022 - Aug 2022
Sales Coordinator: As part of the team responsible for sales Coordinator and operational excellent, Client can be de defend as any action you take to ensure that a client is pleased with the transaction on long term basis. The includes after sales service which entails ensuring that the customer levees the point of sales with the time that they intended to spend sourcing it, and then has no problems using it. it is easy enough to ensure a Client goes away from the point of sale with the item they had come to porches ensuring that they are satisfy going forward may require more care and attention of this is where after sales service needs to be at highest level pre sales, after sales and point sale service are all essential elements of Client. Create new Nectars Business Account for client, Nectars help your Business to Mare Reach, Be-Online, Analysis, Menu Management, Delivery Integration and Full Management. Show less
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Human Resources Administrator
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Dec 2018 - Dec 2021
Duties: Assist with all internal and external HR related matters. Participate strategies to motivate employ. Assist with the recruitment process by identifying candidates, conducting reference checks and issuing employment contacts. Investigate complaints brought forward by employees. Coordinate employee development plans and performance management. Perform organization and update records of new staff. Manage the organization employee data and prepare reports. Product and submit reports on general and activity. Responsibly of budget mentoring and payroll. Show less
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Public Relations Officer
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Jul 2018 - Nov 2018
PR Officer Visit the concerned authorities, communication by email or phone, event setup. Schedule meeting and reminding. Responsibilities to presentation and introduction by the service as marketing.
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Elite Medical Center
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Manama, Bahrain
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Customer Service
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Mar 2018 - May 2018
As Customer Service is one of the business and most will also remanber instances of good customer. Moreover , the important of Customer Service recognized by all successful business, because it is busssibly the number element in customer retention . Each and every one of us Service customers, whether we realize it or not, maybe you’re on the frontline of a company. Serving the people Who buy your product. Responsibility: -Recognize how you attitude affect patient . -Identity your patient needs. -Use outstanding Customer Service to generate return business. -Buold good through in person patient. -Provide outstanding Patient over the phone. -Follow up withe all patient for booking appointment . -understand patient what thy needs, whatever from front desk receiving patient by greeting welcome and smile or phone answer great walk. -The most important patient satisfaction . -Deal with difficult patient. Show less
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Education
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Arab Open University
Bachelor's degree, Business Administration System