aeron franco

Computer System Administrator at iWorld Connect
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Contact Information
us****@****om
(386) 825-5501
Location
Manama, Capital Governorate, Bahrain, BH

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Credentials

  • AWS Cloud Quest: Cloud Practitioner
    Amazon Web Services (AWS)
    Jul, 2023
    - Sep, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    May, 2022
    - Sep, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Aug, 2022
    - Sep, 2024
  • Microsoft Certified: Azure Network Engineer Associate
    Microsoft
    Aug, 2022
    - Sep, 2024
  • Microsoft Certified: Azure Solutions Architect Expert
    Microsoft
    Aug, 2022
    - Sep, 2024
  • Microsoft Certified: Azure Virtual Desktop Specialty
    Microsoft
    Aug, 2022
    - Sep, 2024

Experience

  • iWorld Connect
    • Canada
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Computer System Administrator
      • Jun 2022 - Present
  • Yateem Air Conditioning Company W.L.L
    • Bahrain
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Information Technology Administrator
      • May 2014 - May 2022

    • IT Administrator
      • May 2014 - May 2022

  • Yateem Airconditioning Company W.L.L.
    • Bahrain
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Information Technology Administrator
      • May 2010 - May 2022
  • Infosys BPO
    • United Kingdom
    • 1 - 100 Employee
    • application support executive
      • May 2010 - May 2014
  • Infosys
    • India
    • IT System Custom Software Development
    • 1 - 100 Employee
    • Application Support Executive
      • May 2010 - 2014

      Supporting in house applications developed by Infosys Technologies using Java and SQL queries.The details of the various assignments that I have handled are listed here, in chronological order.; Project Performagic(Appraisal system of Infosys); Database SQL Server 2005; PerformagicSystem is a web-based Platform. This platform is for effective and efficient, appraisal management. The main motive of this project is to handle Infosys appraisal system

    • Senior Application Support SPOC
      • May 2010 - 2014

      As a Team member, responsible forManaging a team of 2 members for the L2 application support Support through Inbound and Outbound calls, mails ,desktop sharing with the users; ILITE+ Enabled with SAP (SAP HR module)

  • Infosys Limited
    • Spain
    • IT operation Associate
      • May 2010 - 2014

      Database SAP (6.0 version) Description Personalized learning – adaptable to suit individual requirements and learning strategies. Integration with ERP systems Authoring tools for creating content and structures, Flexible approach in creating schedule (Time blocks), Planning for Course ( Multiple schedules) Workflow based Approval Processes Compliance with internationally recognized E-Learning standards; As a Team member, responsible for Managing a team of 4 members for the L2 application support Support through Inbound and Outbound calls, mails ,desktop sharing with the users (Infosys Employees) Providing Admin roles using SAP Generating reports Show less

Education

  • St. Aloysius College, Mangalore-575003
    BSc, Physics; Computer Science; Mathematics
  • SDM College, Ujire
    Higher Secondary, Physics, Chemistry, Mathematics, Biology
  • St.Therese High School, Belthangady
    Secondary School Certificate, Science
  • Sikkim Manipal
    MCA, Computer Science

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