Aelita Miller (Holovcsak)

External Resource Manager at SME Gateway Pty Ltd
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Contact Information
Location
Australia, AU
Languages
  • English Full professional proficiency
  • Russian Limited working proficiency
  • Ukrainian Limited working proficiency
  • Spanish Elementary proficiency
  • Indonesian Elementary proficiency
  • Hungarian Native or bilingual proficiency

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Bio

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5.0

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Seoyeon Moon

Amazing personality with the best professionalism at her field. Aelita is a reliable colleague who makes impossible to be possible. I know she is always there when I need her. Also she brings a bright atmosphere with great sense of humour. Aelita's experience and attitude for work is outstanding. That is why I'm looking forward to seeing what is waiting for to happen in her life.

Antonia Tahhan

I had the pleasure of dealing and working with Aelita whilst running an event at Working Club Global in Canberra. Aelita is professional, honest and very easy to collaborate with. She is also an IT expert for the space/conferencing rooms and ensured we had no technological hiccups by running us through all the software and IT connections available. Aelita made herself available at all times and made it her mission to ensure our event ran smoothly. I look forward to working with her again and highly recommend her!

Astrid Charnia - van de Ven

I had the pleasure of working with Aelita when she was a Pinnacle Grill Manager for Holland America Line. I know Aelita as a revenue driven, team minded individual that will always put the guest experience first. She is an asset to any team, due to her management, people and business skills.

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Credentials

  • Sales: Handling Objections
    LinkedIn
    Oct, 2022
    - Sep, 2024
  • Leading Yourself (2017)
    LinkedIn
    Jul, 2022
    - Sep, 2024
  • Standard First Aid, CPR and AED
    Allens Training
    Sep, 2021
    - Sep, 2024
  • Crowd Managment STCW Reg 95-10 V/2 and A-V/2
    Australian Maritime Safety Authority
    Oct, 2020
    - Sep, 2024
  • STCW Crisis Management and Human Behavior
    Maritime and Coastguard Agency
    Oct, 2020
    - Sep, 2024
  • Advanced Open Water Diver
    PADI
    Sep, 2020
    - Sep, 2024
  • Being Positive at Work
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Customer Service: Handling Abusive Customers
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Leading with Emotional Intelligence
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Learning Personal Branding
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Standard First Aid, CPR and AED
    Fluid First Aid
    Mar, 2019
    - Sep, 2024
  • STCW 95 (HBST) Basic Safety Training
    Celebrity Cruises, Inc.
    Feb, 2015
    - Sep, 2024
  • Certificate of Crisis Management and Human Behaviour (CMHB)
    Celebrity Cruises, Inc.
    Jan, 2014
    - Sep, 2024
  • Certificate of Security Awareness
    Celebrity Cruises, Inc.
    Jan, 2014
    - Sep, 2024
  • Personnel Nominated to Assist Passengers in Emergency Situations (PAIE)
    Celebrity Cruises, Inc.
    Jan, 2014
    - Sep, 2024
  • Basic Environmental Management System Training
    Holland America Line
    Jan, 2012
    - Sep, 2024
  • Sommelier Course – Wines and Spirits
    Wine & Spirit Education Trust
    Jan, 2012
    - Sep, 2024
  • As You Wish Dining
    Holland America Line
    Jan, 2011
    - Sep, 2024
  • Coaching Your Team
    Holland America Line
    Jan, 2011
    - Sep, 2024
  • Inspiring Excellence
    Holland America Line
    Jan, 2011
    - Sep, 2024
  • Intermediate Environmental Management System Training
    Holland America Line
    Jan, 2009
    - Sep, 2024
  • Norovirus on Board: Officer and Crew Bars and Mess Rooms
    Holland America Line
    Jan, 2009
    - Sep, 2024
  • Wine Service
    Holland America Line
    Jan, 2009
    - Sep, 2024
  • ECP Tier 1 and Tier 2
    Holland America Line
    Jan, 2008
    - Sep, 2024
  • ISO:120001 Tier I and 2 Certificate
    Holland America Line
    Jan, 2008
    - Sep, 2024
  • Leadership in Action
    Holland America Line
    Jan, 2008
    - Sep, 2024
  • Responsible Service of Alcohol
    Holland America Line
    Jan, 2008
    - Sep, 2024
  • S.E.R.V.I.C.E Training
    Holland America Line
    Jan, 2008
    - Sep, 2024
  • STCW Safety Training Tier 1 and Tier 2
    Holland America Line
    Jan, 2008
    - Sep, 2024
  • Crowd Management Appropriate Training
    Royal Caribbean Cruises Ltd.
    Jan, 2005
    - Sep, 2024
  • Safety Course for Personnel Nominated to Assist Passengers in Emergency Situations
    Royal Caribbean Cruises Ltd.
    Jan, 2005
    - Sep, 2024
  • Blue Card
    Queensland Government
    Nov, 2020
    - Sep, 2024

Experience

    • Australia
    • Marketing Services
    • 1 - 100 Employee
    • External Resource Manager
      • Oct 2022 - Present

      We provide our clients direct and cost effective access to Small and Medium sized Enterprises (SMEs) covering a broad range of capability. Through SME Gateway our client gain access to over 400 companies and in excess of 7,000 personnel across Australia through a single contact and contracting source. Our SMEs gain the potential to win new business and our clients gain high value resources/capability on a real 'Value For Money'​ basis. We provide our clients direct and cost effective access to Small and Medium sized Enterprises (SMEs) covering a broad range of capability. Through SME Gateway our client gain access to over 400 companies and in excess of 7,000 personnel across Australia through a single contact and contracting source. Our SMEs gain the potential to win new business and our clients gain high value resources/capability on a real 'Value For Money'​ basis.

    • Australia
    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • Business Development Manager
      • Apr 2022 - Oct 2022

      Work Club is a professional community for people and organisations, large and small, who want to break free from the rigid conventions of traditional working. Work Club is a professional community for people and organisations, large and small, who want to break free from the rigid conventions of traditional working.

    • United States
    • Computer and Network Security
    • Sales & Events Manager
      • Mar 2021 - Apr 2022

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Resort Operations Manager
      • Dec 2018 - Mar 2020

      The Comiskey Group is a family-owned Australian company specialising in strategic hotel and resort operations with a history spanning more than 30 years, with notable business operations through the Sandstone Point Hotel and the Sandstone Point Holiday Resort. sandstonepointhotel.com.ausandstonepointholidayresort.com.au As the Resort Operations Manager, I was chiefly responsible for directing day-to-day operations, finance functions, and marketing activities. This includes product stocking, contractor management, and monitoring payroll, customer billing, expense accounts and financial reporting, and marketing and sales campaigns in collaboration with Marketing Manager and Sales Coordinators.Additional Responsibilities:• Management of facility inspections• Development and implementation of SOP`s , feedback surveys, Menus..• Management of stakeholders relations• Maintenance of local industry collaborations ( tours, functions, events ...) • Management of HR activities encompassing recruitment, coaching, development, performance management, roster scheduling.• Setting target goals for team members• Collaboration with Grounds Manager and Duty Managers to coordinate departmental activities and goals for housekeeping, guest services, dining, security, and administration.• Coordination of regular team and departmental meetings to communicate business strategies and goals as well as compliance metrics.

    • Restaurant Operations Manager
      • Nov 2017 - Dec 2018

    • Australia
    • Hospitality
    • 1 - 100 Employee
    • Restaurant Manager Consultant
      • Aug 2017 - Nov 2017

    • United States
    • Hospitality
    • Restaurant Manager
      • Apr 2016 - Jul 2017

      Largest Hotel in Australia 2017 🇦🇺 Opening project, converting the brand in all aspects of the operation. Largest Hotel in Australia 2017 🇦🇺 Opening project, converting the brand in all aspects of the operation.

    • Hospitality
    • 700 & Above Employee
    • Restaurant Manager
      • Sep 2016 - May 2017

    • Hospitality
    • 1 - 100 Employee
    • Maitre d’ Speciality, Fine Dining Restaurant Manager
      • Feb 2014 - Aug 2016

      Luminae Suite Class Restaurant is a modern, eclectic, technique-driven cuisine with extraordinary service; the ambiance is inspired by the essence of light. Exceptional food, wine, and luxury for the Penthouse & Suite Guest. The menu is exquisite with special customer service touches like table-side preparation of signature dishes and the daily presentation of new gourmet chocolates and dessert carts. The menus are complete with pairings made by the restaurant's dedicated head sommelier. Blu Restaurant is an intimately elegant, yet fresh and modern restaurant created for Aqua & Suite guests. Tuscan Grille is an Italian steak house with a nouveau twist. It maintains a contemporary influence on a traditional style and the artisanal flair of Italy.

    • Family owned shops
      • Aug 1994 - Jan 2016

      Profile changes: -Souvenirs -Party equipments -Solariums -Pharmacy -Provisions -Kids clothing .. Profile changes: -Souvenirs -Party equipments -Solariums -Pharmacy -Provisions -Kids clothing ..

    • India
    • Maritime
    • 1 - 100 Employee
    • Chief Stewardess / Operations Manager
      • Mar 2012 - Jun 2012

Education

  • Kaplan Business School
    Diploma of Business
    2016 - 2017
  • Kaplan Business School
    Bachelor of Business, Hospitality Administration/Management
    2017 - 2021
  • Universidad de Alcalá
    Basico, Lengua y civilizacio espanola
    2008 - 2008
  • Eotvos Jozsef High School
    Finance and Accounting Officer Training
    2004 -

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