General Manager

• Jul 2023 - Present

Trainer

• Oct 2018 - Present

Company information: - Company is IT training center Task information: - Key Tasks and Responsibilities: • Delivery of IT Service management courses • Delivery of courses in Latvian and English languages Location – Riga, Latvia Company information: - Company is IT training center Task information: - Key Tasks and Responsibilities: • Delivery of IT Service management courses • Delivery of courses in Latvian and English languages Location – Riga, Latvia

Director of Riga digital agency

• Apr 2020 - Apr 2023

Company information: - Municipal administration of the city of Riga Task information: Ensuring smooth operations of Riga digital agency. Management of 100+ people IT team. Management of systems modernization, project management methodologies, IT infrastructure, IT security and operational processes. - Key Tasks and Responsibilities: • Drive the modernization and increased efficiency of local government. • Daily management, development, and evaluation of the IT team. • Analyze and evaluate the results of the work of the Riga digital agency. • Ensure the continuity, efficiency and compliance in Riga IT operations. • Ensure that the professional competencies and qualifications of the agency staff. • Plan, organize and control information systems and technology management processes. • Drive modern and efficient IT architecture. • Ensure timely and high-quality support for end-users. • Define, maintain and control IT quality standards. • Monitor the progress and quality of significant and strategic IT projects. • Ensure the establishment, maintenance, and development of information security management practices and related systems. • Supplier management. • Carry out the preparation of the budget and control of its implementation. • Represent the interests of the Riga digital agency in municipalities, national and and international institutions. Coordinating the participation of the local government in European Union programs. Location – Riga, Latvia Show less

Deputy State Secretary, Digital Transformation

• Oct 2019 - Jun 2021

Company information: - The Ministry of Environmental Protection and Regional Development is the leading State administrative authority in matters of environmental protection, regional development and local government development and monitoring, as well as digital transformation. Task information: Leading team responsible for the development and implementation of national Digital Transformation policies for the government of Latvia. - Key Tasks and Responsibilities: • ensuring the development and implementation of a national policies in the fields of information society, e-government and ICT; • monitoring, analysis and coordination of the activities of the Ministry of Environmental Protection and Regional Development and subordinate institutions in the field of ICT; • setting team objectives, priorities and implementation strategies for national policies on digital transformation; • develop and implement a national policy on the one-stop shop agency principle for public service delivery; • organizing and coordinating the deployment of ICT in public administration in order to ensure the modernization and efficiency of public administration ICT systems; • representing national interests in international organizations and foreign institutions. Location – Riga, Latvia Show less

IT Manager

• Apr 2019 - Oct 2019

Company information: - Company is responsible for the management of Latvia state forests Task information: Establishing and implementing the ICT vision, strategy and architecture of the organization. Management of 20 people ICT team. Management of systems modernization, project management methodologies, ICT infrastructure, ICT security and operational processes. - Key Tasks and Responsibilities: • Daily management, development, and evaluation of the IT team. • Ensuring efficient implementation, maintenance, and development of the information systems and IT infrastructure solutions. • Regular review and updating of IT guidelines and development objectives. • Plan, organize and control information systems and technology management processes. • Drive modern and efficient IT architecture. • Ensure timely and high-quality support for end-users. • Define, maintain and control IT quality standards. • Monitor the progress and quality of significant and strategic IT projects. • Ensure the establishment, maintenance, and development of information security management practices and related systems. • Supplier management. • Carry out the preparation of the budget and control of its implementation. Location – Riga, Latvia Show less

Head of IT Department

• Nov 2017 - Apr 2019

Company information: - Company is responsible for management of Latvia state road network Task information: Driving digital transformation of the organization, while being responsible for the overall IT ecosystem, including, adoption of cloud-based solutions, managing IT team and coordination for several external vendors. Key Tasks and Responsibilities: • management of the maintenance and development of IT; • management of IT department specialists; • management of IT vendors and service providers; • management of user training; • management of IT security; - Reporting Head of the Board Location – Riga, Latvia Show less

Sr. Engagement Manager Baltics and New Markets

• Nov 2014 - Sep 2017

Company information:- Company is working in IT industry, mainly software productionTask information:Sr. Engagement Manager Baltics and New Markets in Multi Country Microsoft Consulting Services unit- Key Tasks and Responsibilities:• Project portfolio ownership;• Sales process support;• Responsible for geographies that include Baltics, Mongolia and All post-USSR countries, excluding Russia, Ukraine and Kazakhstan- Reporting to Microsoft Multi Country Delivery Management Manager Show less

Account Technology Strategist

• Jul 2010 - Nov 2014

Company information:- Company is working in IT industry, mainly software productionTask information:Account Technologies Strategist in Enterprise sales unit;- Key Tasks and Responsibilities:• Trusted advisor for TDMs in Enterprise and Public Sector customers;• Drive new technologies adoption at customers to achieve the revenue and profit targets;• Win market-share through mind-share, changing perceptions of Microsoft as an “open” company;• countering competitor efforts to use “Open Source” and Standards as strategic block;- Reporting to Microsoft Latvia country manager;Location – Riga, Latvia Show less

Business Group Lead

• Feb 2008 - Jul 2010

Company information:- Company is working in IT industry, mainly software productionTask information:- Latvia Business Group Lead in Baltic Marketing organization;- Key Tasks and Responsibilities:• Business and marketing leadership to achieve the revenue and profit targets;• Orchestrate planning processes and projects management;• Marketing campaign landing ;• Cross segment coordination;• Win the hearts and minds of IT pros and developers;- Reporting to Baltic Marketing manager;- Achievements:• “Gold Star” 2010 award for setting up and running business planning and execution processes.Location – Riga, Latvia Show less

Technical Account Manager

• Dec 2001 - Feb 2008

Company information:- Company is working in IT industry, mainly software productionTask information:- Technical Account Manager in Services unit- Key Tasks and Responsibilities:• Understand and manage customer support needs• Business improvement – Quality Management• Understand/represent MS vision/strategies• Adapt support services appropriate to customer needs- Reporting to Services Manager;- Achievements:• High customers satisfaction ratio;• 100% renewal rate.• “Great people, great performance” 2006 award for cross segment collaboration• “Great people, great performance” 2007 award for high customer satisfactionLocation – Riga, Latvia Show less