Experience

The Asian Banker

• Singapore
• Financial Services
• 1 - 100 Employee

• Information Technology Manager

  • Apr 2022 - Present

  With a strong background in technology and managing capabilities, these are my roles as the IT Manager in The Asian Banker (TAB GLOBAL PTE LTD) • Manage, forecast, and record IT expenses, and inventory for all regions. • Manage Microsoft 365 Cloud Email, and SharePoint. • Manage IT Vendor and subscription for all Software (SaaS). • Manage router, switches, access point and NAS. • Manage and oversee AWS and Azure cloud subscriptions. • Developing digital forms for internal use. • Managing data security and backup. • Managing and configuring HubSpot backend, (WhatsApp API, implementing enterprise chat service on the website). • Collaborate with website vendor to build a payment system. • Manage and oversee Digital Payment solutions through Stripe. • Domain Management, Procurement, and Configuration • Creating video guides for software usage. • Troubleshoot software/hardware issues onsite/remotely. • Record video onsite and manage live streaming on social media. Show less



Kawatec Pte Ltd

• Singapore
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Technology Engineer

  • Apr 2021 - Apr 2022



Voltas Limited - A TATA Enterprise

• Computers and Electronics Manufacturing
• 700 & Above Employee

• Information Technology Administrator

  • Jan 2020 - Feb 2022

  Single-handedly responsible for managing IT infrastructure and day to day operation. Single-handedly responsible for managing IT infrastructure and day to day operation.



NEC Asia Pacific Pte Ltd

• Singapore
• IT Services and IT Consulting
• 700 & Above Employee

• Cloud Engineer

  • Nov 2018 - Jan 2020

  Daily Task: - Create Utilization Summary Report for Manager Consideration in Development Plan - Assist Customer in Ticketing System for Network Log, Firewall Policy Changes, Assessment Firmware Vulnerability Update, Firmware Upgrade, Active Directory Changes, File Permission, Re configuring User & Permission on NAS, Microsoft Office and Windows Server / VM Assistance - Configuring & Maintaining; Network Switches L2 & L3 (Cisco & HP), Firewall Cisco ASA, Palo Alto & FortiGate - Managing Group Policy Object (GPO) - Do Documentation to meet ISMS and ISO regulation. - Create and Update Network Diagram Show less



NCS Group

• Singapore
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Desktop Engineer

  • Nov 2017 - Nov 2018

  Team Lead in Front End Customer Support for SSOE 2 Project - Project Team Lead Responsible for Guiding over 20+ people. Creating documentation and presentation for guidelines. and Man-Power Planning - Ticket Services do Active Directory and File Permission - Front End L2 Desktop Support, Assisting Onsite Engineer - Team Lead of Workstation Deployment. Attending different schools for Laptop Deployment and Working Together with Vendor to meet deployment deadline. Team Lead in Front End Customer Support for SSOE 2 Project - Project Team Lead Responsible for Guiding over 20+ people. Creating documentation and presentation for guidelines. and Man-Power Planning - Ticket Services do Active Directory and File Permission - Front End L2 Desktop Support, Assisting Onsite Engineer - Team Lead of Workstation Deployment. Attending different schools for Laptop Deployment and Working Together with Vendor to meet deployment deadline.



JK Technology

• Singapore
• Information Technology & Services
• 1 - 100 Employee

• Desktop Engineer

  • Jul 2015 - Nov 2017

  Roaming Desktop Engineer / Project Team Lead - Front End Customer Support, Supporting Customer throughout Singapore Region, Troubleshooting Microsoft Office, Printer, and Workstations - Project Team Lead for Workstation Deployment of AIA Investment Subsidiary, The Learning LAB and Changi Airport (CAG) Customer Service Workstation - Microsoft Server Deployment and Workstation Domain Migration for Transportation Partners - AD, GPO and File Permission Management - Laptop & Desktop Hardware Troubleshooting / Replacement - Hardware and OS Support for Laptop & Desktop Show less