Adu-Gyamfi Kwaku
Technology Consultant at Logoworks by HP- Claim this Profile
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Bio
Experience
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Technology Consultant
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Bank of America
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United States
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Banking
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700 & Above Employee
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Vice President Service Delivery Consultant GWIM
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Feb 2021 - Present
Richmond, Virginia, United States
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Global Network and Infrastructure Solutions
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May 2015 - Present
Richmond, Virginia Area Leads a large project or multiple projects that are significant in scope and impact. Works independently, with limited direction, and is evaluated through end results. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an IT environment which meets current and anticipated business requirements and objectives. Participates with IT management in the development of technology… Show more Leads a large project or multiple projects that are significant in scope and impact. Works independently, with limited direction, and is evaluated through end results. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an IT environment which meets current and anticipated business requirements and objectives. Participates with IT management in the development of technology products, service standards and development efforts that impact the client/business area. Serves as a single point of contact and the escalation point between the client/business area and internal IT management for the resolution of unresolved problems, complaints and complex service requests. Provides the client areas with technology products and service alternatives that improve the IT service delivery process.
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Education
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Virginia Commonwealth University
Post baccalaureate in information systems, Sports management