Experience

Pancake Live
• United States
• Design Services
• 1 - 100 Employee
• Senior Full Stack Engineer

  • Mar 2022 - Present

SchoolMint
• United States
• Education Administration Programs
• 100 - 200 Employee
• Ruby On Rails Developer

  • Mar 2015 - Feb 2022


Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• ATS Admin

  • Oct 2013 - Mar 2014

  Create develop and improve SOP (Standard Operation Processes) within the internal operations. Administrate the Time & Attendance applications and standards for it. Project Administration and logistics for new systems integrations locally and Network wide operations such as Kronos & Oracle People Soft, managing QA and testing on JIRA. Creation of new reports in order to develop and create solutions for internal and network wide operations such as pay defects, CS metrics, IDP (Individual Development Plans). Deliver advanced Office tools trainings such as Excel, Access Project, etc. Kaizen developer in order to create new standard processes or improve current operations. Show less



COSEI SRL

• Italy
• Civil Engineering

• IT Systems Administration Manager

  • Dec 2010 - Sep 2013

  In charge of running the IT operations together with the IT Department Manager, including the complete physical and system infrastructure. As part of the daily job include create, modify, manage, and maintain physical server infrastructure and all the systems to run it as windows server, Linux and UNIX. Responsibilities include develop, troubleshoot and maintain web sites on ASPX and PHP and their web servers, based on Linux and Windows Server. Every day job consist into manage all daily IT related tasks and deliver them to the team and also reports to site managers and directly to the company owners. Important part of the job include maintenance of Microsoft SQL server application servers, in order to keep the business running, including the creation of physical infrastructure to run the databases and their backups. Also in charge of the mailing systems and servers and the implementation and installation of every day new web, mailing, database and application servers. In charge of complete IT operation on shift and manage team schedules and reports. Also 24/7 support guard for VIP IT support to CEO and VP`s. Show less



Experian

• Information Services
• 700 & Above Employee

• Client Services Analyst

  • Oct 2012 - Dec 2012

  Develop AS400 database applications to deliver front end and back end results. Daily tasks included manage accounts and client results delivery. The position was full team work oriented, this as a result of simultaneously working with US partners, in order to finish the applications and the databases on time to the client. Responsibilities include to keep client accounts in shape and all deliveries from each owned account sharp on time. Develop AS400 database applications to deliver front end and back end results. Daily tasks included manage accounts and client results delivery. The position was full team work oriented, this as a result of simultaneously working with US partners, in order to finish the applications and the databases on time to the client. Responsibilities include to keep client accounts in shape and all deliveries from each owned account sharp on time.



Freenlance

• Design Services
• 1 - 100 Employee

• Web Developer

  • May 2012 - Oct 2012

  Provide Costa Rican Companies consulting, web projects development and platforms. As the only one working on these projects, I was in charge of doing all the planning and implementation of each project, and also selling them. Also, I created web sites based on HTML, JavaScript, PHP, ASP, Flash and CSS. In addition, it was necessary to develop software on VB .NET with Oracle SQL and Microsoft SQL databases. Provide Costa Rican Companies consulting, web projects development and platforms. As the only one working on these projects, I was in charge of doing all the planning and implementation of each project, and also selling them. Also, I created web sites based on HTML, JavaScript, PHP, ASP, Flash and CSS. In addition, it was necessary to develop software on VB .NET with Oracle SQL and Microsoft SQL databases.



Mckinsey & Co

• United States

• GHD Support Agent

  • Oct 2011 - May 2012

  As a global help desk agent, my work was to give support to all Mckinsey Consultants around the world by phone, mails and ticket system. Also an important task was to define strategies to deliver all the technological tools needed by any of the consultants and directors of the firm around the world, including any kind of hardware or software that they needed and the correspondent follow up to each one of the requests. I used and gave support to different software, hardware and applications like: Lotus notes 7 and 8, Lotus Sametime 8, VPN, Microsoft Office, Windows, Linux, Mac OSX, web based applications, PC hardware, RIM, Blackberry, iPhone, android and VoIP. Show less



Hewlett Packard

• United States
• Information Technology & Services
• 300 - 400 Employee

• HPIT Help Desk agent

  • Sep 2010 - Sep 2011

  The main work area was to provide, to the internal clients and coworkers, IT support by phone, emails or tickets. Support included all hardware change requests, software updates and troubleshooting applications such as: Outlook, SAP, Windows, Microsoft office 2007 and 2010, SharePoint, Linux, DHCP based networks, VPN connections, web based applications, active directory, and windows based mobile phones. The main work area was to provide, to the internal clients and coworkers, IT support by phone, emails or tickets. Support included all hardware change requests, software updates and troubleshooting applications such as: Outlook, SAP, Windows, Microsoft office 2007 and 2010, SharePoint, Linux, DHCP based networks, VPN connections, web based applications, active directory, and windows based mobile phones.