Experience

Alberta Medical Association (AMA)

• Canada
• Non-profit Organization Management
• 100 - 200 Employee

• Team Lead, Zone Medical Staff Associations (ZMSAs)

  • Aug 2016 - Present

  Responsible for managing the day-to-day operations of the ZMSAs, an independent medical staff association made up of physician leaders representing colleagues throughout the province, who organize to address patient care issues, health system changes and the medical profession. Supervisor for operational team, responsible for assessing areas of development, provide professional mentorship, and workflow management. Advises ZMSA Board, senior management within organization, and operational team in areas of improvement, focused on continued growth and efficiencies. Ensures alignment of ZMSA activity with society bylaws, requirements of the AHS Medical Staff Bylaws and Rules, and articles of the Memorandum of Understanding with the AMA. Coordinate ZMSA representation on various committees at a local, zonal, and provincial level, facilitating relationships across the stakeholder groups of the AMA, Alberta Health Services, and Alberta Health. Responsible for monitoring ZMSA Board and committee activity, identify opportunities for improvements and potential areas requiring additional support, with a goal to develop and implement alignment strategies. Manage operational work flow in collaboration with team and across organization, responsible for setting short, medium and long term goals, and establishing accountability by developing reporting parameters. Responsible for analyzing and evaluating administrative procedures, developing and implementing process improvements, and collaborating across organizational departments to ensure efficiencies to business function. Develop annual budget, administer monthly financial statements, report to ZMSA Board, and manage performance measurement of strategic initiatives.Write and edit a broad range of communication including website content, resource documents, presentations and newsletters. Craft reports, procedures, policies and for operational team and ZMSA Board. Show less

• Coordinator, PCN Evolution Project, Primary Care Networks Program Management Office

  • Aug 2014 - Aug 2016

  Project management support, including project scheduling, coordinating of activities, and reporting on all aspects of the project.Conduct independent research on a variety of topics, review, synthesize and utilize data from various sources, design the method of information sharing, and deliver information to the project team, partners and other stakeholders.Build, coordinate inputs, and manage the PCN Evolution project schedules and activities. Develop reports, presentations, proposals, and other written materials, as requested by the Project Manager and Medical Director.Responsible for providing administrative support to the PCN Evolution project and affiliated work as assigned by the Project Manager and Medical Director.Provide direction and guidance to the administrative support assigned to this project. Liaise and collaborate with other departments and programs within the Alberta Medical Association, as well as external partners and stakeholders such as Alberta Health Services and primary care physicians. Designed and developed the PCN Evolution portal www.pcnevolution.ca alongside the Communications Department; responsible for site updates and maintenance.Write and edit for a broad range of communication tools including website content, resource documents, presentations and newsletters.Research and write copy on various topics related to the project. Show less



Vancouver Island University

• Canada
• Higher Education
• 700 & Above Employee

• Career Services & Co-operative Education Program Assistant

  • Apr 2010 - Jun 2014

  Executive-level administrative support to Manager, responsible for tracking budgets, providing statistics, compiling data for reports, liaising with internal and external contacts and attending inter-department meetings on behalf of the manager. Administrative support to 5 co-op/internship coordinators and 10 program areas, responsible for ensuring registration, tracking placement activity, creating letters of agreement for employers, and maintaining the experiential learning records of approximately 300 students per year. Developed policies, procedures and guidelines for the application and approval process of an on-campus employment initiative for students, resulting in the successful distribution of $300,000 of institutional funding and creation of 350 jobs per year. Administer all on-campus student employment, approximating 450 jobs year, including research funding, federal summer student employment initiatives, and the institutionally funded Work-Opportunities Program. Design and create tutorials for online career portal and data management system, including electronic forms and templates, accessible by faculty, staff, students and employers, to improve user experience and ease of site navigation. Show less



United Way of Central and Northern Vancouver Island

• Loaned Representative from Vancouver Island University

  • Aug 2011 - Dec 2011

  Increased fundraising dollars at VIU by 50% (for a total of $30,000) through regular blog entries, special events and public speaking engagements. Presented to groups of 10 to 50 during the campaign to provide information on United Way, the organizations supported by funds raised through United Way dollars, and to solicit donations. Wrote regular entries in the United Way campus campaign blog, based on interviews with non-profit agencies highlighting their services and programs, as well as press releases, fundraising letters, campaign documents, and content for VIU United Way web pages. Show less



Canadian Union of Public Employees

• Canada
• Civic and Social Organizations
• 300 - 400 Employee

• Senior Secretary (Part-Time)

  • Jul 2009 - May 2010

  Administrative support to the Executive Secretary, President and Vice-President, including the Board of Directors, responsible for managing daily calendars and workflow, supporting membership with grievance application process, and maintaining financial record keeping for reporting purposes. Maintained confidential membership information for 11 bargaining units, including grievance and arbitration files, Worker’s Compensation Board applications, applications for union sick leave support, and other correspondence pertaining to collective agreements and/or bargaining. Scheduled meetings regarding confidential labour relations issues, between employers, union members, union executive, and CUPE BC, including grievance and arbitration meetings. Show less



Regional District of Nanaimo

• Canada
• Government Administration
• 100 - 200 Employee

• Administrative Support (Casual Pool)

  • May 2009 - May 2010

  First point of contact for the public, providing information on the services, responsibilities and bylaws of the regional district. Advised the public on the process and procedures when applying for Building Permits, ensuring the accurate interpretation of Bylaws, and reviewing applications for accuracy. Responsible for the timely review of reports prior to submission to the Board of Directors for the purpose of proofreading and adhering to established document formats. First point of contact for the public, providing information on the services, responsibilities and bylaws of the regional district. Advised the public on the process and procedures when applying for Building Permits, ensuring the accurate interpretation of Bylaws, and reviewing applications for accuracy. Responsible for the timely review of reports prior to submission to the Board of Directors for the purpose of proofreading and adhering to established document formats.



BC Cancer Agency

• Canada
• Medical Practices
• 1 - 100 Employee

• Senior Administrative Assistant, Terry Fox Laboratory

  • Jul 2004 - Aug 2007

  Administrative support to 4 senior scientists, 29 students/fellows, and 8 research staff of the Terry Fox Laboratory, responsible for managing daily workflow and priorities, liaising with University of British Columbia on behalf of students, and working cooperatively with the administrative team. Coordinated provincial/federal/international grant applications 4 to 6 times a year for individual investigators, teams of 2 to 6, and groups of 10+ scientists, responsible for: developing timelines and deadlines; liaising with team members for content; proofreading and editing to ensure adherence to formatting guidelines; overseeing internal distribution and signature process; organizing collation and distribution. Organized a national scientific conference, duties included: arranged venues; developed registration process; coordinated travel & accommodation; scheduled guest speakers; and reconciled expenses, resulting in a successful inaugural event and subsequent annual conferences. Responsible for the review of manuscripts prior to submission to academic research journals; proofreading, editing, and adhering to submission guidelines, necessary for the completeness and accuracy of the manuscript, resulting in the publication of 8 scientific articles. Show less



Raincoast Book Distribution Ltd.

• Marketing Assistant

  • Jun 2003 - Jun 2004

  Effective team member in the Marketing Department at Raincoast Books; worked cooperatively with the Sales, Publishing, and Publicity departments, to develop an international marketing campaign for the Canadian publication of the fifth title in the Harry Potter series. Part of the team responsible for a national advertising campaign, including the development of print advertising and promotional materials.Developed advertising and marketing plans, including materials and ad design/copy for marketing and publicity campaigns for 40 distribution publishers and 100 in-house titles.Prepared purchase orders and requisitions through Accounts Payable for print advertising, promotional materials, venue bookings, related to marketing and publicity activities. Show less

• Executive Assistant

  • Jul 2002 - Jun 2003

  Provided administrative support t to Vice President, Distribution and President and CEO of book distribution and publishing company.Worked alongside team members from Marketing and Publicity, Publishing and Sales departments to coordinate the selection and packing of books and materials, and arrange shipment to book fairs, an integral part of publishing industry.Organized the distribution of corporate information packages for international publishers interested in finding a Canadian book distributor. Responsible for writing up and editing distribution contracts and correspondence with the direction of the Vice President. Show less



Nanaimo Film Society (Film Nanaimo)

• Administrative Assistant

  • May 2001 - Jun 2002

  Provided administrative support to Executive Director and Board of Directors of film commission serving Nanaimo and area. Responded to location requests from the film industry and scouted potential film locations; photographed locations to include in film library on website accessible to industry location scouts. Provided assistance to film and video professionals wanting to work on Central Vancouver Island, including information on local production professionals and permitting requirements for Nanaimo and area. Show less