Experience

We Grow the Co

• United States
• Advertising Services
• 1 - 100 Employee

• Executive Assistant | Marketing Assistant

  • Mar 2020 - Present

  • Developed a social media content scheduling system to batch create content, saving the company 15 hours per client. • Spearheaded comprehensive client onboarding & off boarding processes, saving an average of 4 hours of time per client. • Developed a client appreciation system fostering relationships with clients that led to a 20% increase in client referrals. • Proofread website content & social media content increasing accuracy by 10%. • Developed a sales funnel for the Wix Marketplace channel generating $20,000 in annual revenue for website design. Show less



Self Employed

• Mixed Media Visual Artist

  • May 2006 - Present



WacoWork

• United States
• Hospitality

• Office Administrator | Operations Manager

  • May 2021 - Oct 2023

  • Served as the primary point of contact, ensuring exceptional customer service and fostering member relations. • Maintained accurate member database information by monitoring invoices, payments, and member profiles, while also issuing comprehensive membership agreements. • Supervised lease management processes, encompassing office rental staging & presentation, lease agreement preparation, and implementation of lease renewal strategies for member retention. • Efficiently managed inventory and procurement of supplies, collaborating with maintenance & cleaning staff for building repairs & upkeep. • Generated 75% of revenue through membership sales. • Developed a sales strategy with sales script, email templates, and follow up communication that led to a 15% increase in membership sales. • Trained employees on sales techniques such as upselling and suggestive selling. • Collaborated with local businesses to cross-promote WacoWork to establish brand awareness in community. Show less



Moon Mountain Macramé

• United States

• Business Owner | Fiber Artist

  • Nov 2019 - Dec 2022

  • Initiated the establishment of a fiber arts small business from inception, including business planning, product development, & market positioning. • Oversaw day-to-day business operations, including production, inventory management, order fulfillment, & financial tracking, to ensure efficient workflows. • Collaborated with local businesses to design, create, & curate a unique product line & create engaging community workshops. • Planned & executed 20 small events including corporate team building, collaborations with small businesses, & private parties. • Created visual merchandising booth displays for vendor markets, & staged products for photography. Show less



Rover.com

• United States
• Consumer Services
• 700 & Above Employee

• Animal Caretaker

  • Jan 2017 - Dec 2022

  • Scheduled & managed the care of over 50 dogs, cats, & other animals, including those with specialty medical & behavioral needs. • Provided superior customer service, resulting in an 80% repeat client booking rate. • Consistently booked new clients at a rate 50% higher than other local sitters. • Garnered over 30 five-star reviews from satisfied pet parents. • Scheduled & managed the care of over 50 dogs, cats, & other animals, including those with specialty medical & behavioral needs. • Provided superior customer service, resulting in an 80% repeat client booking rate. • Consistently booked new clients at a rate 50% higher than other local sitters. • Garnered over 30 five-star reviews from satisfied pet parents.



Authentic Arts Studio

• Waco, Texas, United States

• Business Owner | Instructor

  • Jul 2018 - Mar 2020

  • Innovated a low-cost & inclusive dance program & curriculum for children & adults in partnership with a fine art gallery. • Effectively led diverse classes of all skill levels, empowering dancers of all ages to succeed in their personal goals. • Spearheaded multiple campaigns integrating performing & visual arts through workshops, fundraisers, showcases, & events. • Innovated a low-cost & inclusive dance program & curriculum for children & adults in partnership with a fine art gallery. • Effectively led diverse classes of all skill levels, empowering dancers of all ages to succeed in their personal goals. • Spearheaded multiple campaigns integrating performing & visual arts through workshops, fundraisers, showcases, & events.



Half Price Books

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • 2018 - 2019

  • Maintained accurate records of sales, inventory, and transactions while collaborating with teammates to achieve individual & collective sales goals. • Retained valued customers by creating & maintaining positive experiences through exceptional service via all points of contact. • Demonstrated adeptness in communicating with leadership, team members, & customers, skillfully addressing concerns and resolving conflicts. • Designed engaging seasonal displays for end caps & freestanding displays with relevant books and signage, increasing quarterly books sales by 10%. Show less



LIVING LINES DANCE CENTER, LLC

• United States
• Retail Apparel and Fashion

• Company Director | Choreographer

  • Aug 2011 - Mar 2017

  • Implemented innovative ways to manage, educate, & engage students, improving ballet student retention by 15%. • Planned, choreographed, & presented over 35 performance pieces as the ballet Company Director & Senior Instructor. • Collaborated with ownership & other instructors to produce high quality showcases from conceptualization & implementation to final execution. • Implemented innovative ways to manage, educate, & engage students, improving ballet student retention by 15%. • Planned, choreographed, & presented over 35 performance pieces as the ballet Company Director & Senior Instructor. • Collaborated with ownership & other instructors to produce high quality showcases from conceptualization & implementation to final execution.