Adrienne Sheeler
Member Advocate at Diamond Credit Union- Claim this Profile
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English Native or bilingual proficiency
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French Limited working proficiency
Topline Score
Bio
Experience
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Diamond Credit Union
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United States
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Financial Services
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1 - 100 Employee
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Member Advocate
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Mar 2014 - Present
Provide friendly, knowledgeable service to member phone inquiries, process member requests, assist in online banking troubleshooting, recommend services, problem solve. Provide friendly, knowledgeable service to member phone inquiries, process member requests, assist in online banking troubleshooting, recommend services, problem solve.
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Wawa, Inc.
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United States
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Retail
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700 & Above Employee
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Customer Service Associate
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Jun 2004 - May 2014
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National Penn
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Financial Services
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200 - 300 Employee
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Customer Service Representative
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Sep 2013 - Mar 2014
Responded to member inquiries in a fast paced call center, handled sensitive personal information, provided exceptional service, processed customer requests, kept detailed notes, and assisted with individual needs. Responded to member inquiries in a fast paced call center, handled sensitive personal information, provided exceptional service, processed customer requests, kept detailed notes, and assisted with individual needs.
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Education
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2010 - 2012
Kutztown University of Pennsylvania
Bachelor of Arts (B.A.), History
Community
