Experience

The County of Essex

• Canada
• Government Administration
• 1 - 100 Employee

• Residential Services Homes Worker

  • Mar 2022 - Present

  Windsor, Ontario, Canada - Determine financial eligibility, and review referrals and requests for program. - Monitor individual suitability of residents. - To link appropriate community-based connections and case management for residents and homes. - Handel and follow up for all complaints and concerns for homes and residents. - Collect and evaluate quarterly reports, provincial proformace targets and compliance reviews.



Family Services Windsor-Essex

• Canada
• Individual and Family Services
• 1 - 100 Employee

• Housing Outreach Worker

  • Apr 2018 - Mar 2022

  Windsor ON -Street Outreach with a housing first focus and community connections to individuals who are experiencing chronic homelessness, mental health concerns, substance use and face multiple barriers. -Housing and system navigation, advocacy, and assistance at W.O.W Centre placed at Ontario Works Windsor location Monday- Friday 12-430 pm. - Street Outreach and community collaboration with Windsor Police to individuals who are sleeping street rough in encampments. With the main focus of safety… Show more -Street Outreach with a housing first focus and community connections to individuals who are experiencing chronic homelessness, mental health concerns, substance use and face multiple barriers. -Housing and system navigation, advocacy, and assistance at W.O.W Centre placed at Ontario Works Windsor location Monday- Friday 12-430 pm. - Street Outreach and community collaboration with Windsor Police to individuals who are sleeping street rough in encampments. With the main focus of safety and connection to community resources and housing options. - Mobile Outreach Support Team (MOST Van). Providing after hours street outreach to individuals experiences homelessness in Windsor Essex. -Maintain and gather monthly stats and case notes for ongoing client support. Show less



Fred Victor

• Canada
• Non-profit Organizations
• 100 - 200 Employee

• Hostel Support Worker

  • Feb 2019 - Apr 2019

  Toronto, ON -Recording service users notes, intake forms, and discharge plans -Supporting the residents with daily needs -Completing statistical reports -Working with service users facing multiple barriers and complex challenges, including mental health, physical/medical, cognitive impairments, substance use and trauma. -Providing appropriate referrals, information and advocacy to other support services to assist service users to meet self-set goals -Liaising and supporting external agency… Show more -Recording service users notes, intake forms, and discharge plans -Supporting the residents with daily needs -Completing statistical reports -Working with service users facing multiple barriers and complex challenges, including mental health, physical/medical, cognitive impairments, substance use and trauma. -Providing appropriate referrals, information and advocacy to other support services to assist service users to meet self-set goals -Liaising and supporting external agency staff while they are onsite delivering support to service users -Crisis intervention and conflict resolution skills Show less



The Downtown Mission - DTM

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Advocacy and Outreach ,Health Care Navigator

  • Sep 2017 - Apr 2018

  Windsor ON - Program Development for our Cameron Robert Bell Fitness Center. - Organize and maintain our shelter to be a hub to train and dispense Naloxone. - Street outreach collaboration to front line officers of the Windsor Police Department. - Developed a local feminine hygiene drive called “Just Go with the Flow” to target vulnerable woman and girls and their lack of access to basic feminine supplies. - Assist and support guests navigate the heath care system during medical… Show more - Program Development for our Cameron Robert Bell Fitness Center. - Organize and maintain our shelter to be a hub to train and dispense Naloxone. - Street outreach collaboration to front line officers of the Windsor Police Department. - Developed a local feminine hygiene drive called “Just Go with the Flow” to target vulnerable woman and girls and their lack of access to basic feminine supplies. - Assist and support guests navigate the heath care system during medical appointments and injections. - Member of the “Community Outreach Table” Committee. - Provide tours to promote and educate about The Downtown Mission. - Coordinate health services and oversee the self-administrative medication policy. - Maintain monthly statistics and reports, and case management. - Door to door outreach to local community members, business organizations, and schools. - Coordinate and run monthly Community “Pick Ups.” - Maintain social media accounts for community events and fundraising. - Coordinate health services including (but not limited to): community, engagement and outreach, dental and podiatry services, hair care,yoga, hygiene support, and harm reduction. - Address barriers and recommend to the appropriate community resources. - Started and run the “Let’s Talk” Womyns Group each month.

• Team Lead / Health Care Navigator

  • Oct 2016 - Sep 2017

  Windsor ON - Coordinate health services including (but not limited to): community, engagement and outreach, dental and podiatry services, hair care, hygiene support, and harm reduction. - Develop partnerships with local businesses, community agencies, and schools. - Oversee Support Service Workers, as well as social work and nursing students. - Gather records of client need and service usage. Maintain program statistics and prepare reports. - Arrange relevant staff training, and… Show more - Coordinate health services including (but not limited to): community, engagement and outreach, dental and podiatry services, hair care, hygiene support, and harm reduction. - Develop partnerships with local businesses, community agencies, and schools. - Oversee Support Service Workers, as well as social work and nursing students. - Gather records of client need and service usage. Maintain program statistics and prepare reports. - Arrange relevant staff training, and oversee the self-administrative medication policy. - Assist with housing applications, referrals, program planning, shelter activities, and events. - Address barriers and recommend to the appropriate community resources. - Promote and educate about The Downtown Mission at local events and fundraisers. - Started and run the “Let’s Talk” Womyns Group each month.

• Support Service Worker

  • Jan 2015 - Oct 2016

  Windsor, Ontario - Assist with client personal needs (hygiene, nutrition, medical, and/or emotional). - Case management, safety planning. - Assist with tax refunds, housing applications, program planning and shelter activities. - Document daily activities. - Communicate effectively with clients including active listening and problem-solving around barriers and /or recommendation to appropriate community resources to address client needs.



Women's Interval Home of Sarnia Lambton

• Domestic Violence Case Worker

  • Aug 2013 - Dec 2014

  Sarnia ON - Provided crisis counselling to clients and their families on-site and via telephone. - Accepted and processed donations. - Developed safety plans for at-risk clients returning home. - Assisted in running community fundraisers to raise awareness about family violence. - Wrote detailed case notes on residential clients and crisis calls.

• Residential Worker

  • Jun 2013 - Aug 2013

  - Responsible for the intake and discharge of clients; provided counseling. - Assisted with in-shelter child care. - Received and responded to crisis calls. - Walk a Mile in her Shoes Fundraiser.



KAY'S Petals and Plants

• Shop Attendant/ Flower Delivery

  • Feb 2011 - Dec 2013

  Corunna, ON Maintained shop cleanliness; delivered flowers to customers during peak periods.



City of Sarnia

• Parks and Rec Summer Student

  • Jun 2011 - Aug 2012

  Sarnia ON - Grass cutting and trimming ;painting and general cleaning of washrooms and beach area.



A.S.W. Track and Field Club, Sarnia, Ontario

• Track and Field Coach

  • Apr 2009 - Aug 2010

  Sarnia, ON - Coach for Junior Development Track and Field Camp; supervised 15-25 youths. - Camp advertising/ community outreach. - Responsible for planning and overseeing specific events.