Experience

Arby's

• United States
• Restaurants
• 700 & Above Employee

• Director Of Operations

  • Jan 2022 - Present

• Field Training Manager

  • May 2021 - Jan 2022

  Field Training Manager for Georgia ,Alabama and Memphis.

• Area Supervisor

  • Jan 2017 - May 2021

  Upon returning to Atlanta in 2017, I lead the Gwinnett team, which was comprised of nine restaurants.I currently supervise the Atlanta 9, which are the test restaurants for Arby's. The test restaurants are responsible for testing new products, equipment and providing training for Corporate employees. Under my leadership, I have hired and developed four of the General Managers in the Atlanta 9, with two of the current General Managers being internal promotes.

• Area Supervisor

  • Sep 2011 - Dec 2016

  I took over an area in Memphis that had 6 restaurants that were down 4 GMs and 12 Shift Managers. The area was one of the worst in the District. In one year, I turned it around; when I left, the area was up 1 GM, 2 Assistants and 3 Shift Managers. My Boss received a opportunity to take over North Carolina and he brought me with him. I ran the Raleigh market for 2 months and then the opportunity came to take over a test market in Greensboro, in which 10 restaurants were being remodeled. We were number one in sales, up 13% for 2013. In February 2014, I committed to my boss and my Region leader we will sweep the of the year awards. My Training Manager, Assistant Manager and Shift Manager all won of the year awards. I also won Supervisor of the year. I had the lowest management turnover and #1 in sales for the year. Then, I had 12 restaurants ranging from Winston Salem and Statesville, North Carolina to West Virginia. I also helped train Supervisors and Managers for a Franchisee and helped open an Arby's on an Army base in Virginia. I have taken over 4 acquisition restaurants. Show less

• Certified Training Manager

  • Aug 1998 - Aug 2011

  I was an Operating Partner and Certified Training Manager. I opened up the 1st Kitchen of the Future for RTM. I was the 1st restaurant to test the Radiant register system and my restaurant was the 1st to test multiple things: Market Fresh, subs, cookies, etc. Because my restaurant was the obvious choice for training, I was responsible for training hundreds of people in the Corporate Office, as well as the CEO, CFO and Franchisees. I also help train Managers for the District. In addition, I assisted a Training Consultant with the training and development of team members in Alabama and Memphis. I ran my restaurant like I owned it and loved it. Show less