Experience

OCCU | Oregon Community Credit Union

• United States
• Banking
• 200 - 300 Employee

• Assistant Branch Manager

  • Jan 2022 - Present

  Provide exemplary customer service when situations require your insight, oversee the day-to-day operations, Manage monthly/quarterly audits for the branch including balancing multiple general ledgers,Provide warm, friendly and welcoming atmosphere for both employees and members, Support/coach the staff and encourage them to meet branch/credit union goals, assisted in staff meetings for the purpose of exchanging new ideas, problem solving and learning about polices, procedures and new product… Show more Provide exemplary customer service when situations require your insight, oversee the day-to-day operations, Manage monthly/quarterly audits for the branch including balancing multiple general ledgers,Provide warm, friendly and welcoming atmosphere for both employees and members, Support/coach the staff and encourage them to meet branch/credit union goals, assisted in staff meetings for the purpose of exchanging new ideas, problem solving and learning about polices, procedures and new product development, Conduct employee performance reviews, developed new business relationships while also retaining current member relationships.

• Senior Loan Representative

  • Jul 2021 - Feb 2022

  Educated members about financial health, opened memberships, took auto loan, credit Card, Heloc/Ploc/Personal loan application, cross sold products, exceeded sales goals monthly, helped trained other Representative in their outbound calls, conducted monthly/quarterly branch audits, defused angry members while providing excellent member service, supported Enrichment Representatives in daily work and issues.

• Member Service Representative

  • Jul 2019 - Jul 2021

  Provided excellent member service by educating members in their financial decisions, presenting, and selling product to members, opening/closing accounts accurately, opening credit card loans, mentored other representatives to meet team sales goals, pursued leads to expand services and products for members by outbound calling. Troubleshoot current issues that members are having.

• Teller

  • Aug 2018 - Jul 2019

  Accurately process standard teller transactions, including servicing member accounts, accepting loan payments, cashing checks, collecting deposits, balancing cash drawers, correcting errors, opening secondary accounts, responding to member account inquiries. Float between multiple credit union locations, help determine products/services that fit our member’s needs, maintain a friendly and professional manner.



Noteworthy Events

• Co-Owner

  • Aug 2023 - Present

  Oregon, United States We turn your dreams into unforgettable events. As a premier event planning company, we specialize in creating extraordinary experiences for every occasion. With our expert team of creative professionals, we transform your vision into reality, meticulously handling every detail from concept to execution. Whether it's a corporate event , a milestone celebration, or a product launch, we excel in crafting bespoke events that leave a lasting impression. Let us take the stress out of event planning… Show more We turn your dreams into unforgettable events. As a premier event planning company, we specialize in creating extraordinary experiences for every occasion. With our expert team of creative professionals, we transform your vision into reality, meticulously handling every detail from concept to execution. Whether it's a corporate event , a milestone celebration, or a product launch, we excel in crafting bespoke events that leave a lasting impression. Let us take the stress out of event planning, so you can enjoy every moment. Your journey to a noteworthy event begins with us." Show less



Hirons drugs

• Certified Pharmacy Technician

  • Jun 2014 - Aug 2018

  Eugene, Oregon, United States Provide accurately filled prescriptions to customers, correctly file paperwork, solve insurance issues, manage inventory/audits, place orders for medication, supervised a team of 5, answer multiple phone lines, greet customers, precisely count/label prescriptions.



Network Charter School

• United States
• Higher Education

• Administrative Assistant

  • Sep 2012 - Jun 2014

  Eugene, Oregon, United States Provided comprehensive administrative support to the office, including managing schedules, handling phone calls, and maintaining files and records. Maintained and updated databases, spreadsheets, and reports, ensuring data accuracy and accessibility. Streamlined office processes by implementing efficient filing systems, supply management, and inventory control. Maintained positive relationships with clients and vendors, delivering exceptional customer service and handling inquiries and requests… Show more Provided comprehensive administrative support to the office, including managing schedules, handling phone calls, and maintaining files and records. Maintained and updated databases, spreadsheets, and reports, ensuring data accuracy and accessibility. Streamlined office processes by implementing efficient filing systems, supply management, and inventory control. Maintained positive relationships with clients and vendors, delivering exceptional customer service and handling inquiries and requests promptly and professionally. Show less