Adriel Brooks

Administrative Assistant at Blackwood Real Estate Inc
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Native or bilingual proficiency

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Bio

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Credentials

  • Duolingo Spanish Fluency: Beginner (Estimated)
    Duolingo
    Mar, 2016
    - Oct, 2024
  • Water Safety Instructor
    American Red Cross
    Sep, 2018
    - Oct, 2024
  • First Aid, CPR and AED (Child and Adult)
    American Red Cross
    Mar, 2017
    - Oct, 2024

Experience

    • Russian Federation
    • Real Estate
    • 1 - 100 Employee
    • Administrative Assistant
      • Feb 2023 - Present
    • Information Technology & Services
    • 1 - 100 Employee
    • Receptionist
      • Dec 2022 - Present
    • United States
    • Retail
    • 700 & Above Employee
    • Cashier
      • Mar 2021 - Feb 2023

      Answer's questions Assists customers in finding merchandise or ordering merchandise Processes cash, check, or credit transactions with accuracy Stockes merchandise Answer's questions Assists customers in finding merchandise or ordering merchandise Processes cash, check, or credit transactions with accuracy Stockes merchandise

    • Receptionist
      • Dec 2020 - May 2021

      H&R Block- Fredericksburg, VA Operates telephone switch board to answer, screen, or providing Information, taking messages, or scheduling appointments Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific Destinations. Receive payment and record receipts for service Transmit information of documents to customers, using computer, mail of fax machine Hear and resolve complaints from customers or the public Schedule appointments and maintain and update appointment calendars File and maintain records Provide information about establishment such as location of departments or office, employees within the organization, or service provided Keep a current record of staff members where abouts and availability

    • Real Estate
    • 1 - 100 Employee
    • Teacher Assistant
      • May 2020 - Oct 2020

      Designed and implements 2 classroom curriculums and system to track student progress, and took steps to progress children at a Kindergarten level and Preschool level Made suggestions and recommendation for Healthy meals Supported, safe and clean classroom environment as well as play area Improved language skill by reviewing required speech material on a daily basis. Kept a daily calendar of child’s activities Preformed extra duties when needed Designed and implements 2 classroom curriculums and system to track student progress, and took steps to progress children at a Kindergarten level and Preschool level Made suggestions and recommendation for Healthy meals Supported, safe and clean classroom environment as well as play area Improved language skill by reviewing required speech material on a daily basis. Kept a daily calendar of child’s activities Preformed extra duties when needed

    • United States
    • Government Administration
    • 1 - 100 Employee
    • American Red Cross Water Safety Instructor
      • Nov 2018 - May 2020

      Plans and organizes personal class teaching outlines, methods and goals that support the general teaching outlines as stated by the Aquatics Manager and the American Red Cross Swimming Program. Organizes and directs activities for students in order to provide a high level of quality instruction for all students Insures that all class students are registered, with a registration card prior to beginning class. Involved, on a first-name personalized basis in meaningful instruction for the two 3-6 week duration and are in receipt of appropriate certificates and awards as the session concludes. Maintain a class of no more than 5 students during period in the water Establishes positive public relations with parents/guardians of class students helping them recognize and understand swimming developments and achievements. Enforces pool safety standards and facility operational rules for all individuals using the facilities Helps organize and assists in the development of special programs, activities or instruction Completes and submits records and documentation of completed lessons to the Aquatics Manager and the American Red Cross office. Works with the Aquatics Manager on an on-going basis to upgrade, improve and refine individual teaching skills related to teaching effective swimming lessons to various age groups and various skill levels Keep up a on-going program of personal physical fitness. -- Performs duties as required Resolve’s simple public complaints in matters connected to swimming instruction and refers other complaints to the Aquatics Manager who enforces pool safety standards and facility operational rules for all individuals using the facilities.

    • United States
    • Individual and Family Services
    • 100 - 200 Employee
    • Teacher Assistant
      • Jul 2019 - Mar 2020

      Provided instruction, support and guidance to a classroom of 8 toddlers Increased safety and cleanliness in the classroom by following state protocols Implemented a classroom curriculum and system to track student progress, and take steps to ensure academic progress is where it should be Supervised students during non-classroom time and arrange recreational activities Worked closely with the lead teacher to identify issues students are having and develop appropriate solutions Attend teacher meetings and training sessions, as well as parent-teacher conferences Administrative duties as needed Reduced complaints by answering Parents concerns

    • United States
    • Restaurants
    • 700 & Above Employee
    • Fast Food Team Member
      • Sep 2016 - Sep 2019

      Accelerated customer orders while still maintaining awesome customer service Utilized cash drawers and credit card machines closed-out drawers in the evenings Increased cleanliness by preforming cleaning duties such as sanitizing machines, blenders, and restaurant areas Helped hold community events at the restaurant Participated in “On-Demand” Program (Celebrate International hwy Chick-fil- a only) Preformed duties in kitchen which includes food prep, food assembly and Chicken rotation Preformed other duties as needed

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Front Desk Attendant
      • Jan 2018 - Oct 2018

      Greeted and signed in all members, guests, and visitors as they arrive at the club Answered phones, fields questions, and routes call Managed close outs as well as operating credit machine and cash drawers Made reservations for the Basketball court and class scheduled programs, answered questions, help solve problems, and refer comments or concerns appropriately Cleaned and organized front desk areas and greeted the members as they left Up-held club building, facilities, service, program, and emergency procedures Checked and stocked bathrooms regularly and communicated maintenance issues to Maintenance Manager or Manager On Duty Supported guest health by making smoothies

    • Mexico
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Front Desk
      • Aug 2016 - Dec 2016

      Reported program reservations, answer questions, help solve problems, and refer comments or concerns appropriately fostered a clean environment by continually arranging the front desk area Kept up club building, facilities, service, program, and emergency procedures Checked and stocked bathrooms regularly and communicated maintenance issues to Maintenance to the Manager on Duty. Reported program reservations, answer questions, help solve problems, and refer comments or concerns appropriately fostered a clean environment by continually arranging the front desk area Kept up club building, facilities, service, program, and emergency procedures Checked and stocked bathrooms regularly and communicated maintenance issues to Maintenance to the Manager on Duty.

    • Team Member / Manager
      • Aug 2011 - Jul 2016

      Fielded customer complaints and questions with courtesy, patience and understanding • Supervised employees to provide a flowing and productive work place • Trained several new employees on current standards • Manage cash drawer, operate cash registers and credit card machines. • Managed registers including close-out in evenings Expedited customer orders while maintaining high customer service Managed cash drawer and operated credit card machine Operated cash registers and closed-out in evenings Performed cleaning duties such as sanitizing machines, blenders, and restaurant areas Participated in community events held at the restaurant Participated in “On-Demand” Program (Celebrate International hwy Chickfila only) Preformed duties in kitchen which includes food prep, food assembly and Chicken rotation Preformed duties as assigned

    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Feb 2013 - Feb 2015

      Handled returns, exchanges, trade-ins, recycling, defective products and repair questions Partnered with other employees to ensure customers’ needs are met Processed all customer transactions at the front lanes quickly with friendliness, and accuracy Assisted customers in making technology more functional in their lives Utilized relevant sales tools, including Path to Excellence and Best Buy Selling Skills, to drive profitable growth and exceed department and individual goals Handled returns, exchanges, trade-ins, recycling, defective products and repair questions Partnered with other employees to ensure customers’ needs are met Processed all customer transactions at the front lanes quickly with friendliness, and accuracy Assisted customers in making technology more functional in their lives Utilized relevant sales tools, including Path to Excellence and Best Buy Selling Skills, to drive profitable growth and exceed department and individual goals

    • Information Services
    • 1 - 100 Employee
    • Desktop Support Intern
      • Aug 2012 - Dec 2012

      Responded to user requests for service, troubleshoot problems and help develop solutions. Supported PC hardware components, desktop operating system software, and application software. Scanned computer and laptop systems into inventory system Cleaned and made sure projectors and other electronics such and computers and laptops where still in usable shape. Logged in and did inventory of computers for a new building Assisted with creating a new network. Assisted with other various task supporting the I.T. department after a national disaster (Earthquake)

    • Administrative Assistant
      • Aug 2010 - May 2012

      Directed inquiries and telephones calls appropriately with courtesy, patience and understanding. Performed routine clerical duties for the Assistant Director, such as maintaining correspondence files, and making copies as necessary Perform special projects such as: data entry, collation of large documents, checking of student data and sorting files chronologically Directed inquiries and telephones calls appropriately with courtesy, patience and understanding. Performed routine clerical duties for the Assistant Director, such as maintaining correspondence files, and making copies as necessary Perform special projects such as: data entry, collation of large documents, checking of student data and sorting files chronologically

Education

  • University of Mary Washington
    Bachelor’s Degree, Leadership and Management
    2015 - 2016
  • Germanna Community College
    Associate of Arts and Sciences - AAS, Management Information Systems, General
    2006 - 2012
  • Northern Virginia Community College
    Associate of Arts and Sciences - AAS, Legal Assistant/Paralegal
    2020 -

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