Adriansyah Zulqisthi Badzlin

IT Helpdesk Specialist at Hyundai Autoever Indonesia
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Contact Information
us****@****om
(386) 825-5501
Location
West Java, Indonesia, ID

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Credentials

  • Cisco Dasar
    ID-Networkers (IDN.ID)
    Jun, 2022
    - Oct, 2024
  • Belajar Dasar Dasar DevOps
    Dicoding Indonesia
    Jun, 2022
    - Oct, 2024
  • Network Administrator Madya
    Badan Nasional Sertifikasi Profesi
    Oct, 2019
    - Oct, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco Networking Academy
    Aug, 2015
    - Oct, 2024

Experience

  • Hyundai Autoever Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Helpdesk Specialist
      • Aug 2022 - Present

      •Supports office operational support related to the Windows OS installer, Personal Device Setup computer or laptop following applications for new employees who will join in the company. •Supporting to Korean User and Local Indonesia if there is issue on hardware, software or other supporting applications. •Daily Support Operational user request via Email or Call support on-site Visit User or Remote Support to Users. •Configure Cisco CUCM Setup Device IP Phone Ext VoIP 7821. •Management Network Account Control IP Address and MAC Address With Genian Application Endpoint Configuration Access. •Management Docs with SoftCamp Security Applications include Encript and Decript Data. •Coordinate with vendors for laptop hardware device services, PC, printer and scanners. •Monitoring and Reporting Monitoring Facility Center Center UPS Vertiv Liebert Exm, and Cooling Crac Vertiv Liebert. •Ensure and monitor the network and apps used by the production and office operations run well. •Responsible for Configure Computer Installation, Software, Hardware, Printer, Scanner, VoIP IP Phone, Windows Installation 10 Pro or Mac OS, including Antivirus Update and Other Supporting Optimized Applications Software. •Coordinate with vendors on network installation, new hardware and maintenance including backup and data recovery. •Monitoring and Reporting Server Service, Network WhatsUp Gold, Firewall, and Tibero System Monitoring Database. •Ensure Device Meeting Room and VVIP Room include computer devices, networking, application, projectors and video conference camera functioning well. Show less

  • PT Kalbe Farma, Tbk
    • Indonesia
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • IT Support Engineer
      • Mar 2020 - Jul 2022

      • Respond to user complaints related to hardware, software and network problems through e-ticketing systems by remote or on-site. • Perform preventive maintenance on computer equipment and computer network systems on a regular basis in accordance with CIT SOP. • Fully responsible for configuring the installation of computers, software, hardware, printers, scanners, network, voip pabx, windows/mac OS, including antivirus updates and other supporting application software. • Coordinate with vendors regarding network installation, new hardware and maintenance including data backup and restore. • Ensuring and monitoring the network through the satellite network, as well as the applications used by the production and office operational users running well. • Supports all IT-related production and warehouse logistics activities, such as the installation of the Zebra ZT230 & ZT411 barcode printer, setting the Zebra DS3608 scanner, PDT EDA51K barcode, installing Metler Toledo digital scales, and configuring the Werum Pas X Client application. • Perform periodic updates related to desktop and antivirus applications that are used to function properly and are up to date in accordance with CIT SOP. Show less

  • K-Appraisal KJPP Karmanto Dan Rekan
    • Business Consulting and Services
    • 1 - 100 Employee
    • Project Asset Admin
      • Dec 2019 - Dec 2019

      Project Warehouse Casio Asset Admin • Checking the assets of the goods according to the condition, type, and type of goods. • Sorting assets and quantity of goods for auction purposes. • Make a report of the delivery order for the assets to be auctioned out of the logistics warehouse. • Input and update data on asset assets according to the type and type of goods. Project Warehouse Casio Asset Admin • Checking the assets of the goods according to the condition, type, and type of goods. • Sorting assets and quantity of goods for auction purposes. • Make a report of the delivery order for the assets to be auctioned out of the logistics warehouse. • Input and update data on asset assets according to the type and type of goods.

  • Dispenda Kota Bekasi
    • IT Support Operation
      • Aug 2019 - Aug 2019

      • Installing and setting up computers, hardware, printers, scanners. • Perform preventive maintenance and maintenance of network systems on a regular basis. • Assisting users regarding problems with computers or e-samsat application systems. • Ensure that the computer and network equipment used can run properly. • Ensure that the application system used for payment of vehicle tax or progressive tax runs according to SOPs. • Remote and on site support. • Installing and setting up computers, hardware, printers, scanners. • Perform preventive maintenance and maintenance of network systems on a regular basis. • Assisting users regarding problems with computers or e-samsat application systems. • Ensure that the computer and network equipment used can run properly. • Ensure that the application system used for payment of vehicle tax or progressive tax runs according to SOPs. • Remote and on site support.

Education

  • Universitas Bhayangkara Jakarta Raya
    Gelar Sarjana, Teknik Informatika
    2015 - 2019

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