Adriano Raffoul

Computer System Technician at CAPITALTEK
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA
Languages
  • Portuguese -
  • Spanish -
  • English -

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Credentials

  • CCNA: Enterprise Networking, Security, and Automation
    Cisco
    Dec, 2020
    - Nov, 2024

Experience

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Computer System Technician
      • Apr 2021 - Present

      • Setting up hardware and installing and configure software and drivers • Maintaining and repairing technological equipment (e.g. routers) or peripheral devices • Installing well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.) • Manage security options and software in computers and networks to maintain privacy and protection from attacks • Perform regular upgrades to ensure systems remain updated • Troubleshoot system failures or bugs and provide solutions to restore functionality • Arrange maintenance sessions to discover and mend inefficiencies • Keep records of repairs and fixes for future reference • Offer timely technical support and teach users how to utilize computers correctly Show less

    • Canada
    • Government Administration
    • 700 & Above Employee
    • Janitor
      • Oct 2007 - Present

      ● Floor Scrubbing and Waxing with heavy machinery accomplishing a durable glossy and resistant anti-slippery floor. ● Common Janitor services are included. ● Floor Scrubbing and Waxing with heavy machinery accomplishing a durable glossy and resistant anti-slippery floor. ● Common Janitor services are included.

  • Drias International Ltd
    • Mississauga, Ontario, Canada
    • Customer Phone Support
      • Feb 2021 - Mar 2021

      • Responded to clients calls • Provided support in Spanish and English languages • Guided clients to register and create accounts • Provided support to clients victims of data exposure • Responded to clients calls • Provided support in Spanish and English languages • Guided clients to register and create accounts • Provided support to clients victims of data exposure

    • Canada
    • Security and Investigations
    • 1 - 100 Employee
    • Security Guard Managaer
      • Mar 2017 - Jun 2019

      Developed and implemented security policies, protocols and procedures. Recruited, trained and supervised security officers and guards. Planned and coordinated security operations for specific events. Reviewed reports on incidents and breaches. Investigated and resolve issues. Created reports for management on security status. Developed and implemented security policies, protocols and procedures. Recruited, trained and supervised security officers and guards. Planned and coordinated security operations for specific events. Reviewed reports on incidents and breaches. Investigated and resolve issues. Created reports for management on security status.

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Splicer
      • Mar 2016 - Apr 2016

      ● Resolved, repair and install fiber optics systems and ensure that they are working properly. ● Took care of fiber splicing and rectifying fiber optic problem areas to implement performance. ● Developed sensor indicators and conducted timely inspections to make sure that faulty fiber optic systems do not destabilize its performance. ● Installed fiber optics and managed fibers inside the production area for clients needs. ● Produced Fiber optics Meters in order to accommodate the products for our client’s standards. ● Spliced Connectors and fiber optics for troubleshooting processes. ● Cleaned and polished optical Connector for clients to have a better reading of losses and/or Back Reflection. ● Took care of fiber splicing and rectified fiber optic problem areas to pass standards on calibration processes. Show less

    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Technician
      • Apr 2011 - Oct 2015

      ● Resolved, repaired and installed fiber optics systems and ensured that they are working properly. ● Took care of fiber splicing and rectified fiber optic problem areas to implement performance and pass standards on calibration processes. ● Developed sensor indicators and conducted timely inspections to make sure that faulty fiber optic systems did not destabilize its performance. ● Installed fiber optics and managed fibers inside the production area for clients needs. ● Produced Fiber optics Meters in order to accommodate the products for our client’s standards. ● Spliced Connectors and fiber optics for troubleshooting processes. ● Cleaned and polished optical Connector for clients to have a better reading of losses and/or Back Reflection Show less

Education

  • Algonquin College of Applied Arts and Technology
    Ontario College Certificate, Business Administration and Management, General
    2021 - 2021
  • Algonquin College
    Computer Systems Technician Diploma, Information Technology
    2018 - 2020
  • Sesi
    Certificate, Welding Technology/Welder
    2000 - 2001

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