Experience

Accent Countertops

• United States
• Manufacturing
• 1 - 100 Employee

• Key Account Manager

  • Feb 2020 - Present

  Hired specifically to develop and grow Home Depot account. Initiated and led new “HD Pro Program” landing 4 new high-volume SKUs. Created follow-up program “HD Pro Select” which introduced variations in additional high-margin SKUs. Grew corporate revenue by 25% in first year implementation of HD Pro program, against an expectation of 5% growth. Ideation and leadership for Pro Program virtual training for employees, enhancing customer satisfaction and reducing customer complaints/inquiries by 45%. Show less



Bonneville Multifamily Capital

• United States
• Financial Services
• 1 - 100 Employee

• Senior Account Manager

  • May 2017 - Feb 2020

  Instrumental in closing over 50 loans with an average of $2.5 million valuation. Key account manager and servicer for large multi-family developers and investors. Improved process of load expediting and achieved MAP-approved HUD lender credentials. Instrumental in closing over 50 loans with an average of $2.5 million valuation. Key account manager and servicer for large multi-family developers and investors. Improved process of load expediting and achieved MAP-approved HUD lender credentials.



Dennis Poole & Associates

• Salt Lake Metropolitan Area

• Manager Finance Account

  • Oct 2009 - May 2017

  Led cross functional team to hit monthly financial targets. Responsible for all applications being certified and compliant with federal regulations. Point contact for 4 national brokerage houses, solving problems and improving submission processes. Led cross functional team to hit monthly financial targets. Responsible for all applications being certified and compliant with federal regulations. Point contact for 4 national brokerage houses, solving problems and improving submission processes.



Atwood Mortgage

• Portland, Oregon Metropolitan Area

• Loan Servicing Manager

  • Jun 2004 - Oct 2009

  Led cross functional team to hit monthly financial targets. Responsible for all applications being certified and compliant with federal regulations. Point contact for 4 national brokerage houses, solving problems and improving submission processes. Led cross functional team to hit monthly financial targets. Responsible for all applications being certified and compliant with federal regulations. Point contact for 4 national brokerage houses, solving problems and improving submission processes.