Experience

KYU Restaurants

• United States
• Restaurants
• 1 - 100 Employee

• Reservations Agent

  • Sep 2022 - Present



Grails Miami - Restaurant & Sports Bar

• United States
• Restaurants
• 1 - 100 Employee

• Hostess/ Reservations Agent

  • Apr 2022 - Sep 2022

  -Welcome guests to the venue -Provide accurate wait times and monitor waiting lists -Manage reservations -Cater to guests who require extra attention (e.g. children, elderly, VIPs) -Answer incoming calls and address customers’ queries -Taking messages -Managing email -Mail correspondence - Calendaring -Welcome guests to the venue -Provide accurate wait times and monitor waiting lists -Manage reservations -Cater to guests who require extra attention (e.g. children, elderly, VIPs) -Answer incoming calls and address customers’ queries -Taking messages -Managing email -Mail correspondence - Calendaring



Tran AN Vietnamese

• Miami, Florida, United States

• Front of House/ Expo

  • Aug 2021 - Apr 2022

  Greets and takes guests orders and passes customer orders to the kitchen staff; once they are ready, then inspect the dish to confirm that it complies with restaurant food quality standards. Handle all food delivery systems Answer phones and take messages Cash Handling/ Register Deposits Greets and takes guests orders and passes customer orders to the kitchen staff; once they are ready, then inspect the dish to confirm that it complies with restaurant food quality standards. Handle all food delivery systems Answer phones and take messages Cash Handling/ Register Deposits



Swan

• Miami, Florida, United States

• Hostess/ Reservations Agent

  • Nov 2019 - Feb 2021

  -Welcome guests to the venue -Provide accurate wait times and monitor waiting lists -Manage reservations -Cater to guests who require extra attention (e.g. children, elderly, VIPs) -Answer incoming calls and address customers’ queries -Taking messages -Managing email -Mail correspondence - Calendaring. -Welcome guests to the venue -Provide accurate wait times and monitor waiting lists -Manage reservations -Cater to guests who require extra attention (e.g. children, elderly, VIPs) -Answer incoming calls and address customers’ queries -Taking messages -Managing email -Mail correspondence - Calendaring.