Adriane Ramo
Technical Support Specialist at Bell-Kenz Pharma, Inc.- Claim this Profile
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Bio
Experience
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Bell-Kenz Pharma, Inc.
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Philippines
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Pharmaceutical Manufacturing
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100 - 200 Employee
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Technical Support Specialist
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Aug 2019 - Present
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Medical Sales Representative
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Jan 2017 - Present
arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling;making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector. Presentations may take place in medical settings during the day, or may be conducted in the evenings at a local hotel or conference venue;organising conferences for doctors and other medical staff;building and maintaining positive working relationships with medical staff and supporting administrative staff;managing budgets (for catering, outside speakers, conferences, hospitality, etc.);keeping detailed records of all contacts;reaching (and if possible exceeding) annual sales targets;planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager. Generally, medical sales executives have their own regional area of responsibility and plan how and when to target health professions;regularly attending company meetings, technical data presentations and briefings;keeping up to date with the latest clinical data supplied by the company, and interpreting, presenting and discussing this data with health professionals during presentations;monitoring competitor activity and competitors' products;developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;staying informed about the activities of health services in a particular area. Show less
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Rex Book Store Inc
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Philippines
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Education Management
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100 - 200 Employee
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IT Internal Auditor
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Jun 2015 - Jan 2017
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Icomteq Solutions, Inc.
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Philippines
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Representative
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Oct 2013 - Mar 2015
Responsibilities: - Respond to email request for technichal request or issues - Monitoring of server logs and database servers - Create/Propose initial workaround for client issues - Utilize database for tracking problem resolution - Develop technical manuals including system software - Serve as ticket owner for assigned service requests provide timely status updates on the progress of on going request Responsibilities: - Respond to email request for technichal request or issues - Monitoring of server logs and database servers - Create/Propose initial workaround for client issues - Utilize database for tracking problem resolution - Develop technical manuals including system software - Serve as ticket owner for assigned service requests provide timely status updates on the progress of on going request
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Asiatelecom
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China
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Service Representative
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Oct 2012 - Aug 2013
Responsibilities: - Assist sales as needed - Responds quickly and efficiently to customers concern - Keep clients happy and satisfied with good Customer services - Maintain positive attitude while engaged at customers Achievments: - Able to hit monthly qouta - Able to be Top agent of the month Responsibilities: - Assist sales as needed - Responds quickly and efficiently to customers concern - Keep clients happy and satisfied with good Customer services - Maintain positive attitude while engaged at customers Achievments: - Able to hit monthly qouta - Able to be Top agent of the month
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Education
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STI College fairview
Bachelor of Science - IT, IT