Adriana Madrigal

Ticketing Assistant at Balboa Park Cultural Partnership
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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Bio

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5.0

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Teresa Williams

Adriana is a great asset to our team. She is especially talented in writing, design, and customer service. She has has a positive attitude and a personality that gets along with everyone. Adriana is a pleasure to work with.

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Credentials

  • Digital Advertising
    HubSpot Academy
    Jun, 2023
    - Nov, 2024

Experience

  • Balboa Park Cultural Partnership
    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Ticketing Assistant
      • Apr 2023 - Present

      • Assist in managing the Military Appreciation Pass Program and Community Access Program. • Support the Explorer Pass Program through customer support, sales, and ticket processing. Notable Projects: • Completed processing 2,000+ Military Appreciation Passes within the first month of hire. • Assist in managing the Military Appreciation Pass Program and Community Access Program. • Support the Explorer Pass Program through customer support, sales, and ticket processing. Notable Projects: • Completed processing 2,000+ Military Appreciation Passes within the first month of hire.

  • Specialty Produce
    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Marketing Administrator
      • Jun 2022 - Nov 2022

      • Provided support to warehouse through daily aesthetic checks • Created signage in-house and performed routine maintenance on UV printer • Created internal employee flyers/announcements • Designed and ordered print materials (brochures, posters, banners, etc.) • Created and posted blog posts for Farmer's Market Box program • Assisted with ordering office supplies and props for retail and warehouse • Assisted with marketing events, including staging and managing booth • Edited product photography in Adobe Photoshop Notable Projects: • Completed exterior front-lit channel letter signage for warehouse • Added "Durian Jungle" display to the Fruit and Vegetable Museum • Coordinated 200+ Christmas corporate gifts for chefs around San Diego Show less

  • Moon Grove Goods
    • San Diego, California, United States
    • Founder
      • Oct 2020 - Jun 2022

      • Create Shopify e-commerce website and implement SEO practices • Design products and market product launches • Social media marketing and management on Facebook, Instagram and Tiktok • Create content for email marketing campaigns • Hire and train freelancers and contractors • Stage and manage booths at over 60 marketing events • Create Shopify e-commerce website and implement SEO practices • Design products and market product launches • Social media marketing and management on Facebook, Instagram and Tiktok • Create content for email marketing campaigns • Hire and train freelancers and contractors • Stage and manage booths at over 60 marketing events

  • San Diego Theatres
    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Ticket Seller
      • Oct 2015 - Aug 2020

      • Served as initial contact for customers, responding to inquiries and directing each according to individual needs • Sell, exchange, and refund single tickets and memberships • Operate multi-line phone system for ~80 calls daily • Perform administrative tasks, such as photocopying and maintaining records, and support team members with administrative projects • Assist in training new hires in software and industry best practices, supervising 2 team members at a time • Served as initial contact for customers, responding to inquiries and directing each according to individual needs • Sell, exchange, and refund single tickets and memberships • Operate multi-line phone system for ~80 calls daily • Perform administrative tasks, such as photocopying and maintaining records, and support team members with administrative projects • Assist in training new hires in software and industry best practices, supervising 2 team members at a time

Education

  • Coursera
    Professional Certificate, Google Data Analytics
    2023 - 2024
  • San Diego City College
    Certificate of Performance, Graphic Design
    2014 - 2017

Community

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