Adriana Silva Costa

Office Manager at Semapa Next
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Contact Information
us****@****om
(386) 825-5501
Location
PT
Languages
  • Portuguese Native or bilingual proficiency
  • English Professional working proficiency
  • Spanish Limited working proficiency
  • French Limited working proficiency
Skills

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Olha que recomedação agradável posso eu dar de ti! Grande profissional tu me saíste. Mereces tudo de bom e que Deus te acompanhe nesse maravilhoso rasto profissional que deixas por onde passas!

Filipa Morão Antunes

I had the opportunity of working with Adriana for almost 5 years and I truly see it as an opportunity and a privilege. Adriana is commited to her work and her colleagues, ensures maximum support into all her activities and is also a great person to be with. I have testified her competence in organizing major events (internal and external), fleet management, overall office management activities as well as team management. Hope to have the chance to work together again!

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Credentials

  • Tradutora / Translator
    Associação Portuguesa de Tradutores
    Sep, 2018
    - Sep, 2024
  • Certificado de Aptidão Profissional de Formador
    Instituto do Emprego e Formação Profissional
    May, 2010
    - Sep, 2024
  • Executive Master in Marketing - Level 7
    European Marketing Confederation (EMC)
    Nov, 2009
    - Sep, 2024
  • Socorrista
    Cruz Vermelha Portuguesa - Delegação de Lisboa
    Oct, 2021
    - Sep, 2024

Experience

  • Semapa Next
    • Portugal
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Office Manager
      • Mar 2022 - Present

      - Office Management - Event Planning & Social Media - Personal Assistant - IT Workplace Support - Travel Management - Fleet Management (Contracts) - HR Tasks (Contrats, Welcoming, Expenses, Incidences to payroll, Vacation Plan, Trainning plan) 2022 main achievements: - Organisation of a cocktail for 50 VC community friends @Rooftop Hotel Mundial; - Organisation of Portfolio Leadership Day for 50 friends and CEOs of our portfolio companies @Idea Spaces; - Organisation of Web Summit Investor's Breakfast for 50 VC Investors @ A praça - Hub Creativo do Beato; Show less

  • VORTAL Connecting Business
    • Portugal
    • Information Technology & Services
    • 100 - 200 Employee
    • Head of Office and IT Support
      • Jan 2021 - Mar 2022

      - Management of all offices of the Vortal group: Lisbon, Porto, Madrid & Milan; - Coordination of the Office team- Personal assistant- Internal events management- Coordination of IT Workplace Support team - Contract management (Easyvista, Altice, Microsoft, Cisco, Telefonica, 1&1 Telekom, Claranet) - Office IT Infrastructure Management - Migration of IT Infrastructure of offices in Spain

    • Office Manager
      • Jan 2019 - Mar 2022

      - Coordinate the following areas in all offices: Facilities, Travels, Fleet and Communications - Coordination of VORTAL offices in Lisbon; Oporto, Madrid, Frankfurt & Milan. - CEO's personal assistant- Budget control and Purchasing Management- Liasion with Interbolsa- Corporate Events planning and implementation- Responsible to coordinate all administrative procedures to participate in international tenders. Main achievements 2020- Kickoff Meetin in Hotel Vidamar, Algarve (150 persons);- Womens day breakfast in Vortal;- New office in Milan- Contingency plan to fight COVID'19- Facilities ready to receive persons after quarantine;Main achievements 2019:- Vortal Vision'19 organization: An event for 1500 people, in CCB Lisboa. (https://www.vortalvision.com/)- Office renovations: new WC's; new image of the cafeteria (design and works cordination); Logo on top of our building; - Close contract for new office in Madrid with 50% more space and saving 5% a month in rents;- Smooth moving in Madrid's Office- Negotiation of new telecommunications contract with a decrease of 40% in global prices;- New office in Oporto;- New office in Frankfurt;- Events Planning and Logistic: Kickoff Meeting in Mérida, Spain (150 persons). + Women's day breakfast; + Breakfast with CEO (weekly); + Summer Event in Sesimbra, Portugal (150 persons); + "Workshop - Á Conversa com o IGEFE - Simplificar a Contratação Eletrónica"; PT Meeting Center + Vision 2019, an event for 1500 persons in CCB, Lisbon; Show less

  • Armilar
    • Spain
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Manager
      • May 2018 - Dec 2018

      Liaison officer - responsible to connect services between Armilar and the technology and marketing teams of VORTAL helping on communication and coordination of all activities. My main goal was to achieve the best use of resources and services of one organization by another. Specific tasks: - Responsible for the management and delivery of the project to implement a call center in Colombia to support suppliers in the area of e-Commerce / e-Tendering / e-Procurement (from the incorporation of the company in Spain and Colombia, to customer support). - Definition of activities, time estimation and correspondence between meeting objectives and meeting budget; - Interconnection between sales, marketing and IT areas and help in defining requirements and priorities. - Reporting: construction of reports and success indicators. - Service contract management - Active participation in the development of an e-Noticing IT application making the connection between the functional requirements necessary and appropriate to the market and the development team. Use of SCRUM methodology in the management of these tasks. - Implementation of the CRM tool (MS Dynamics 365) to support business Translations - Official translations (portuguese, spanish, english) Show less

    • Office Manager
      • Jan 2015 - May 2018

      Coordination of VORTAL offices in Lisbon; Porto, Madrid & Frankfurt.- Team management / Facilities Management / Purchasing Management / Travel Management / Fleet Management / Telecommunications management- Budget control- Consultant - e-Tendering / Public Procurement / e-Noticing - Responsible to coordinate all administrative procedures to participate in international tenders. - Corporate Events planning- Review Integrated Management System documents for the processes applied to the job- Interact with different Shareholder and stakeholderMain achievements:- New office for Vortal Innovation Lab- Negotiation of Telecommunications contract with savings of 40% and an increase of services for all users;- change of office in Madrid with minimal impact on employees' lives- 0 errors in all administrative processes for international tenders - Implementation of Online Self Booking Tool for travels- Training of all company in Outlook and how this tool can improve the productivityCorporate Events- Inauguration of the new Vortal Innovation Lab with presence of the Minister of Economy and about 200 VIP guests- Summer Event (2018, 2017, 2016, 2015 Editions) - Kickoff Meeting (2018, 2017, 2016, 2015, 2013 Editions)- Christmas Dinner (2017, 2016, 2015 Editions)- SpeedAthon and UsabilityAthon (2017) Show less

    • Executive Assistant and office supervisor
      • Jun 2011 - Jan 2015

      - Perform wide range of confidential administrative, clerical and secretarial assignments with littlesupervision for the company Board;- Maintain sensitive files and records- Interact with different Shareholder and stakeholder- Manage Calendar, coordinate meetings, prepare reports, manuals, agendas- Fleet Management- Travel management - Special Assignments as required

  • Sales Team Portugal
    • Marketing & Media Consultant
      • Dec 2009 - Mar 2011

      - Head of Marketing - Project Management: Field Marketing, market research and mystery shopping actions for various brands ( Automóvel Club de Portugal , MIDAS , ZON , Compal , Citroen , PaysafeCard ) - Google Adwords campaigns for the various areas of the company (recruitment and selection , franchises and marketing services ) ; - Marketing plan development, communication management ( social networks, google adwords ) ; Main Achievements: -Mystery-shop study for the whole network of partners of Automóvel Clube de Portugal. Management of about 40 auditors and visits to more than 500 partners. - Mystery-shop study for the whole network of Midas Portugal. Management of about 20 auditors and visits to 78 automotive workshops. Show less

  • AQUALOGUS
    • Portugal
    • Civil Engineering
    • 1 - 100 Employee
    • Public Procurement Proposals Coordinator
      • May 2002 - Jul 2009

      - Sales Director Assistant - Public Procurement - Management of public and private tendering and e-tendering procedures; - Responsible for Marketing & Communication; - Manager of Social Responsibility System according to NP 4469: 2008, Safety, Hygiene and Health at Work according with NP 4397: 2001 and OHSAS 18001: 2007. - Support for the management of the Quality Assurance System (NP EN ISO 9001: 2000) Main achievements: - More than 200 public tenders submitted per year. Zero exclusions - Company certification on NP 4469: 2008 - Social Responsibility - Company certification on NP 4397: 2001 and OHSAS 18001: 2007 - Re-certification on ISO 9001: 2000 Show less

  • SIC
    • Portugal
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Media Planning and Logistics
      • 2001 - 2002

      Planning of available resources namelly cameras, cars, receivers, antennas, studios, characterization. Monitoring the daily emission. Reception / Transmission programs for the régies. Weekly and monthly planning of resources allocated to the various programs. Management of audiovisual station equipment , including the structuring , development and maintenance of an updated database of all TV programs. Planning of available resources namelly cameras, cars, receivers, antennas, studios, characterization. Monitoring the daily emission. Reception / Transmission programs for the régies. Weekly and monthly planning of resources allocated to the various programs. Management of audiovisual station equipment , including the structuring , development and maintenance of an updated database of all TV programs.

Education

  • Instituto Superior de Ciências do Trabalho e da Empresa
    Master's degree, Marketing
    2009 - 2010
  • European Parliament - Lisbon Headquarters
    European Studies, European Studies
    2012 - 2013
  • Instituto Superior de Ciências do Trabalho e da Empresa
    Executive Master, Relationship Marketing & Communication
    2008 - 2009
  • European Parliament - Lisbon headquarters
    Seminar on European Studies, European Studies
    2005 - 2006
  • CENJOR
    Journalism
    2003 - 2005
  • Universidade Autónoma de Lisboa
    Licentiate degree, Comunication Sciences
    1996 - 2001
  • Escola Nacional de Bombeiros
    Sensibilização em Combate a Incêndios e Evacuação de Edifícios, Fire Prevention and Safety
    2021 - 2021
  • Cruz Vermelha Portuguesa (Portuguese Red Cross)
    Curso Europeu de Primeiros Socorrros (Emergency First Aid Course)
    2021 - 2021

Community

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