Experience

Kiwi Education

• New Zealand
• Education Administration Programs
• 1 - 100 Employee

• Customer Support Analyst

  • Feb 2019 - Present

  Create a stronger sense of community within Kiwi Education Student.Negotiate with partners to provide the best offer and solutions for customers.Develop online and offline material for the student's support.Managed to follow up and feedback from students.Facilitate and support students' first day in New Zealand (bank account, documents, tips).Help customers with before-board recommendations Create a stronger sense of community within Kiwi Education Student.Negotiate with partners to provide the best offer and solutions for customers.Develop online and offline material for the student's support.Managed to follow up and feedback from students.Facilitate and support students' first day in New Zealand (bank account, documents, tips).Help customers with before-board recommendations



Durello Traditional Brazilian Foods

• Shop Assistant

  • Mar 2018 - Jul 2018

  Provide an efficient food and beverage service;Ensuring stock levels are well maintained;Prepare for service and post-service clean up;Tend to walk-in customers and telephone enquiries on products as well as current promotions;Manage point-of-sales processes. Provide an efficient food and beverage service;Ensuring stock levels are well maintained;Prepare for service and post-service clean up;Tend to walk-in customers and telephone enquiries on products as well as current promotions;Manage point-of-sales processes.



Faculdades Oswaldo Cruz

• Brazil
• Higher Education
• 1 - 100 Employee

• Teacher

  • Mar 2015 - Dec 2017

  • Tutoring students in areas of Sciences, Mathematics and Chemistry, basic and advanced levels.• Supervising students, preparing daily lessons, creating and evaluating assignments.• Providing feedback to students and parents on academic performance and progress.• Monitors student performance and achievement.• Providing a safe and conducive learning set up.• Coordinating experiments, projects, curriculum enhancement and lessons design.• Preparing workshops for students.



Daiichi Sankyo Brasil

• Brazil
• Pharmaceutical Manufacturing
• 500 - 600 Employee

• Buyer

  • Apr 2008 - Oct 2017

  BUYER - Nov 2012 – Oct 2017• Integration, follow-up and support in several areas inside and outside the company.• Strong relationship with clients.• Develop and evaluating of supplies.• Leadership in new projects and improvements.• Maintain inventory, stock levels and order supplies.• Monthly Reports of KPIs.• More than 5 years of experience in strategic purchase. RESEARCH AND DEVELOPMENT - Nov 2011 – Nov 2012• Develop new methodologies to Critical analysis of measuring instruments.• Budget planning and control.• Develop of SOP (Standard Operation Procedure).• Coordinate of periodic outsourced services.• Elaboration of protocols and reports of installations, operation, performance and executions.• Preparation and execution of risk analyses related to BPx impacts in the processes.ENGINEERING - Jun 2009 – Nov 2011• Project Leader in some projects.• Plan, develop and follow Engineering projects.• Elaboration of competitive edicts and licitations.• Technical / commercial equalizations.• Plan activities, risk analysis and follow-up.• Budget control.QUALITY ASSURANCE - Apr 2008 – Jun 2009• Structure and management of the instrumentation area.• Reformulation of the area, creation of Procedures and Policies.• Coordination of services.• Budget planning and control.• Approval and certification of suppliers.• Development and supplier audits.



Colégio Maria Montessori Santa Terezinha

• Bilingual Teacher

  • Mar 2006 - Dec 2008

  • Support for students in homework .• Performing playful and creative activities.• Monitoring of holiday activities.• Experience with children aged 5 to 13 years.• Monitors student performance and achievement. • Support for students in homework .• Performing playful and creative activities.• Monitoring of holiday activities.• Experience with children aged 5 to 13 years.• Monitors student performance and achievement.



Colégio Brasil Canadá

• Brazil
• E-Learning Providers
• 1 - 100 Employee

• Tutor

  • Aug 2005 - Dec 2005

  • Tutor for students in areas of Sciences, Mathematics, Physics and Chemistry, basic and advanced levels.• Help all the teacher with any kind of activity. • Tutor for students in areas of Sciences, Mathematics, Physics and Chemistry, basic and advanced levels.• Help all the teacher with any kind of activity.