Account Manager

• Mar 2023 - Present

Business Manager

• Jan 2020 - Jan 2023

As a business manager, one of my main responsibilities was to develop business management goals and objectives that tend to growth and prosper. I organized and coordinated operations for ensuring maximum productivity by communicating with other teams, such as marketing, IT engineers and customer service while ensuring consistency. I also contributed in bringing and retaining talents for the company. In addition, I ensured adherence to all legal rules and guidelines, while assessing overall company´s performance against objectives. I worked with Microsoft´s Technologies and Programs such as Accelerator Workshops, Solution Assessment, FastTrack, ECIFs and Cloud Solution Provider and mastered in all the Programs process and portals from the Pre-Sales to Pos-Sales. Moreover, in 3 years I assisted the company grow from 4 clients to more than 150, from Small to Enterprise, in Retail, Government, Manufacturing, Health, Education, Non-Profit, Communication, Agro, among other verticals. Also helped build and maintain strong professional relationships with clients, partners and suppliers. Show less

Event Management Specialist

• May 2008 - Jan 2020

Key Clients: • MCassab • HRocks (Mundipharma) • Beats Brasil (Salesforce Tour / Salesforce E-Commerce) • Grupo MM (Torrent) As an Event Specialist Manager, I communicated with clients by planning and managing events as well as providing on-site event support and managed all the event set-up, tear-down, and follow-up processes. I also conducted final inspections on the event day to ensure everything adheres to the client´s standards and efficiently addressed and resolved potential problems on time. In addition, I was responsible for the client´s marketing material for the event and held responsibility for overseeing interactions with the audience along booking entertainers, photographers, and schedule speakers. I managed internal and external suppliers contracts including catering, beverage, equipment, theming and other external event companies. A few key Accomplishments include: ☑ Coordinated registration team to support 6K+ event audience, while managing suppliers’ team and staff. ☑ Managed logistics, including coordinating pick-up and drop-off of attendees between the airport and hotel/event site of 550+ event attendees. ☑ Planning logistics for international entertainers performing during the event. Show less