Experience

IHLE tires GmbH

• Germany
• Wholesale
• 1 - 100 Employee

• Regional Customer Service

  • Jan 2020 - Present

  - managing large amounts of inbound and outbound calls in a timely manner - administration of current SAP system backoffice - oversight and maintenance of customer orders - collaborate closely with Logistic, Finance and Operations to resolve all related business matters regarding status of customer accounts - B2B e-Commerce and B2C e-Commerce Administration - managing large amounts of inbound and outbound calls in a timely manner - administration of current SAP system backoffice - oversight and maintenance of customer orders - collaborate closely with Logistic, Finance and Operations to resolve all related business matters regarding status of customer accounts - B2B e-Commerce and B2C e-Commerce Administration



EUROCOC

• Slovakia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Product Manager

  • May 2019 - Aug 2019

  - processing of customer orders and all related administration - working with CMS system - problem solving, supporting all teams - communication and generally supporting the suppliers - processing of customer orders and all related administration - working with CMS system - problem solving, supporting all teams - communication and generally supporting the suppliers



Ingram Micro

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Transport Officer

  • 2015 - 2018

  - monitoring of transport and communication with carriers and clients - solving problems with shipments - providing accurate feedback to business unit of transport issues - claims management - daily and weekly reporting the output results and issues - other activities related to Transport Department - monitoring of transport and communication with carriers and clients - solving problems with shipments - providing accurate feedback to business unit of transport issues - claims management - daily and weekly reporting the output results and issues - other activities related to Transport Department



eD system

• Czechia
• IT Services and IT Consulting
• 100 - 200 Employee

• Receptionist

  • 2013 - 2014

  - meeting and greeting clients - handling incoming phone calls and customer service - communication with clients - administration - resolving customer complaints - archiving document - collaboration with other departments - meeting and greeting clients - handling incoming phone calls and customer service - communication with clients - administration - resolving customer complaints - archiving document - collaboration with other departments