Experience

City of Blackfoot

• Administrative Assistant

  • Jun 2023 - Present



Alliance Title & Escrow

• Blackfoot, Idaho, United States

• Administrative Assistant

  • Feb 2020 - Feb 2023

  Greeting all current and potential customers answering phones, receiving and sending packages, ordering all office supplies and maintaining office presentation. Handling all order entry for new files and assisting with daily deliveries and all escrow deposits. Handling post closing documents in a timely matter. Assisting wherever needed in Title and Escrow. Greeting all current and potential customers answering phones, receiving and sending packages, ordering all office supplies and maintaining office presentation. Handling all order entry for new files and assisting with daily deliveries and all escrow deposits. Handling post closing documents in a timely matter. Assisting wherever needed in Title and Escrow.



Melaleuca:The Wellness Company

• Policy Administration

  • Jun 2018 - Feb 2020

  Auditing files and accounts to ensure policies are met often reviewing social media accounts to make sure all businesses are in compliance. When needed would reach out via letter to marketing executives to address and correct issues to remain in compliance and continue healthy business growth. Auditing files and accounts to ensure policies are met often reviewing social media accounts to make sure all businesses are in compliance. When needed would reach out via letter to marketing executives to address and correct issues to remain in compliance and continue healthy business growth.



Melaleuca:The Wellness Company

• Personal Care Product Manufacturing
• 700 & Above Employee

• Business Development Specialist

  • Jun 2017 - Sep 2017

  Taking inbound calls from Melaleuca Marketing Executives to help them grow their business. Providing support while encouraging and motivating our Marketing Executives, answers questions about policies our compensation plans and incentives. Keeping accurate information to help increase enrollments and decrease cancellations.

• Product Information Specialist

  • Apr 2017 - Jun 2017

  Managing inbound calls to answer and direct customer to the products that fit their needs. Due to preference, allergy restrictions, as well as medical need. As well as filing any adverse reports, any product misuse or quality issues. When needed placed callbacks to follow up.

• Customer Service Representative

  • Jan 2017 - Mar 2017

  Customer Service Associate, placing orders, answering any questions in regards to products and services. Enrolled new members within the United States Canada, and Mexico. Provide Retention services to any customer wanting to cancel with empathy and effectiveness. Also assisting with any website or online troubleshooting. Meeting company standards to apply world class customer service.



Baker Harris Law Firm

• Legal Assistant

  • Jun 2016 - Aug 2016

  Working as a Legal Assistant, managing all Attorneys calendars as well as managing phones and directing calls. Every morning I type dictation for attorneys to handle the day. Day to day schedule is typing all documents for attorneys to present with clients as well as managing files for clients. Working as a Legal Assistant, managing all Attorneys calendars as well as managing phones and directing calls. Every morning I type dictation for attorneys to handle the day. Day to day schedule is typing all documents for attorneys to present with clients as well as managing files for clients.



Syringa Networks

• Sales Associate

  • May 2012 - Sep 2015

  Work in a sales environment, as a Sales and Service Associate, for a local wireless cell phone provider.Every morning and evening I open and close my register ensuring that my till is correct. I receive payments as well as ensure to give out proper change when needed. I am very comfortable handling customer’s account, with their personal information. Also maintaining sales records, and assisting in sales to meet regional and company goals. I handle numerous situations, ranging from troubleshooting technical problems to billing questions, as well as taking payments and upgrading their cell service. Show less