Adriana Otero
Room Attendant at Hilton Columbus Downtown- Claim this Profile
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Topline Score
Bio
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Experience
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Hilton Columbus Downtown
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United States
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Hospitality
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1 - 100 Employee
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Room Attendant
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Oct 2021 - Present
Columbus, Ohio Metropolitan Area -Help inspect rooms prior to guest arrival -Work in keeping the lobby and other public space areas up to guest and hotel standards -Complete departure and stayover cleans
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Front Desk Agent
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Oct 2022 - Dec 2022
Columbus, Ohio, United States -Practice customer service and problem solving -Work with systems like OnQ and HotSos in order to better help accommodate our guests
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Food And Beverage Intern
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Jan 2022 - May 2022
Columbus, Ohio Metropolitan Area
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Courtside Cafe/ Juice 2
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United States
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Restaurants
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1 - 100 Employee
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Student Manager
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Jan 2021 - Oct 2021
o Oversee tasks being done o Respond to and log concerns, incidents, among other things
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Student Lead
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Sep 2020 - Dec 2020
o Helped train new employees o Supervised tasks
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Student Cashier
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Oct 2019 - Sep 2020
Columbus, Ohio o Responsible for completing tasks in a timely manner o Practice customer service by interacting with the customers, answering any questions, and being aware of any special requests or allergies
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Kenwood Country Club
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United States
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Hospitality
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100 - 200 Employee
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Food And Beverage Intern
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May 2021 - Aug 2021
Cincinnati, Ohio, United States
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Lemonberry Frozen Yogurt
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1 - 100 Employee
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Cashier Customer Service
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Oct 2018 - Jul 2019
Strongsville, Ohio o Managed inventory and kept track of drinks, food, and other necessities o As a cashier, I was in charge of the deposit, going to the bank, and other financial responsibilities
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Lawyer’s Cafe
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Kenya
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Public Policy Offices
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Customer Service Team Lead + Finance Manager
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Aug 2016 - Jan 2019
Cleveland, Ohio o Helped promote the shop in fun, creative ways while also coming up with deals and discounts
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Education
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The Ohio State University
Bachelor's degree, Hospitality Administration/Management