Certified Medical Assistant

• Jul 2022 - Present

NRCMA

• Jul 2012 - Dec 2012

Started position as a regular back office medical assistant, and quickly moved up to become Dr. Scott Berlin’s right hand. I traveled with him to every clinic and assisted him in a clinical setting and in the OR during outpatient surgeries, where he would show and explain all the steps he was completing in each procedure. Phone triage: Accept all patient phone calls and relay messages to providers, prescription refill requests, orders for radiological studies and/or lab tests, outgoing referrals, medical records, forms, letters of medical necessity, explain procedures to patients, obtain signed consents forms from patients, ordering medical supplies. Bring patients from waiting room to exam room, take vital signs, and update chart information. Perform urine drug screens, staple/suture removal, removal or Spinal Cord Stimulator trial leads. Interrogate and reprogram intrathecal pain pumps (limited experience in reprogramming). Prep patients for procedures at surgery center. Use of the following computer programs: IDX and Centricity EMR. Travel to different clinics and surgery centers with Dr. Scott Berlin on a daily basis. Show less

NRCMA

• Mar 2006 - May 2010

Enter medical history and summarization of radiological studies into patients’ charts. Bring patients from waiting room to exam room, take vital signs, and update chart information. Obtain signed consent forms from patients. Perform urine drug screens, EKG’s, and IM injections. Remove staples/sutures and Spinal Cord Stimulator trial leads, and interrogate intrathecal pain pumps. Triage: Accept all patient phone calls and relay messages to providers, prescription prior authorizations, authorizations for radiological studies, outgoing referrals, medical records, ordering lab tests and/or radiological studies, forms, letters of medical necessity, explaining procedures to patients, calling in prescriptions. Preop and post-op for outpatient surgery/procedures. Guiding C-Arm during intrathecal pump refills and during outpatient procedures. IV therapy and Phlebotomy. Use of the following computer programs: Medisoft, MedAct, AdvantX, SourcePlus EHR and eClinical Works. Show less

Office Manager

• Jan 2002 - Mar 2003

Office manager for DME company. Product ordering, customer relations, company relations, hiring/firing, communications with doctors offices, hospitals, and insurance companies. Office manager for DME company. Product ordering, customer relations, company relations, hiring/firing, communications with doctors offices, hospitals, and insurance companies.