Adriana Monsalve

Data entry and Receptionist at North American Recovery
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Contact Information
us****@****om
(386) 825-5501
Location
Salt Lake City Metropolitan Area

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Bio

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Data entry and Receptionist
      • Jan 2023 - Present

      • Process payments and enter them into the company’s system. • Scan and import correspondence. • Sort and distribute mail on a daily basis. • Forward emails. • Answer incoming calls and forward them to their respective department. • Review and approve desk changes to ensure accounts stay active. • Maintaining information confidentiality at all times. • Process payments and enter them into the company’s system. • Scan and import correspondence. • Sort and distribute mail on a daily basis. • Forward emails. • Answer incoming calls and forward them to their respective department. • Review and approve desk changes to ensure accounts stay active. • Maintaining information confidentiality at all times.

    • Graphic Designer and Illustrator
      • Aug 2019 - Present

      • Designed logos and brand identities for personal projects and friends/ family. • Learned the basics of UX/UI design. • Created illustrations for commissions. • Created and launched a small online art shop along with two other friends where we sold pins and illustrations. • Designed logos and brand identities for personal projects and friends/ family. • Learned the basics of UX/UI design. • Created illustrations for commissions. • Created and launched a small online art shop along with two other friends where we sold pins and illustrations.

    • Medical Practices
    • 1 - 100 Employee
    • Bilingual Front Desk Receptionist
      • Aug 2022 - Nov 2022

      • Welcoming patients and visitors, answering the telephone and answering any inquiries. • Help translate for Spanish speaking patients during check in, check out, and occasionally during appointments. • Assisting patients with completing necessary forms and documentation. • Processing billing and payments, using medical software. • Scheduling appointments and keeping those appointments on time. • Maintaining information confidentiality. • Welcoming patients and visitors, answering the telephone and answering any inquiries. • Help translate for Spanish speaking patients during check in, check out, and occasionally during appointments. • Assisting patients with completing necessary forms and documentation. • Processing billing and payments, using medical software. • Scheduling appointments and keeping those appointments on time. • Maintaining information confidentiality.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Assistant Manager
      • Jul 2021 - Aug 2022

      •Responsible for team management. •Responsible for store operations in order to maintain customer and employee satisfaction •Focus on cookie quality and customer service. •Help in the training process of new staff members. •Manage delivery system and bakers. •Keep an enthusiastic and positive work environment. •Responsible for team management. •Responsible for store operations in order to maintain customer and employee satisfaction •Focus on cookie quality and customer service. •Help in the training process of new staff members. •Manage delivery system and bakers. •Keep an enthusiastic and positive work environment.

    • United States
    • Retail
    • 700 & Above Employee
    • Bilingual Floor leader/Key holder
      • Nov 2020 - Jul 2021

      • Responsible for opening and closing the store. • Make sure that customers are being assisted and helped with any questions and concerns they have. • Responsible for helping our Spanish speaking customers. • Manage packages and process shipments. • Cash handling and POS transactions. • Maintain store cleanliness and product organization. • Push sales as much as possible to ensure that the store meets its daily goals. • Responsible for opening and closing the store. • Make sure that customers are being assisted and helped with any questions and concerns they have. • Responsible for helping our Spanish speaking customers. • Manage packages and process shipments. • Cash handling and POS transactions. • Maintain store cleanliness and product organization. • Push sales as much as possible to ensure that the store meets its daily goals.

Education

  • Salt Lake Community College
    Associate's degree, Design and Visual Communications, General
    2021 - 2026
  • Highland High School
    High School Diploma
    2017 - 2018
  • Salt Lake Community College
    Associate's degree, Graphic Design
    2021 -

Community

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