Experience

Harvest Market

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Customer Service Associate

  • Aug 2022 - Present

  ➤ Consistently greeting customers and assisting them as required to maintain the highest level of customer service daily. ➤ Effectively maintaining a positive attitude and focusing on customer satisfaction in an ever-changing environment. ➤ Taking a consultative approach to finding solutions to customers' needs and resolving issues through active listening. ➤ Making recommendations regarding ways to improve the institution and provide the best customer experience. ➤ Maintaining customer relationships by delivering attentive, personalized services with exceptional attention to detail. ➤ Efficiently assisting customers with finding items in store when needed as well as ordering items when out of stock. ➤ Communicating effectively with customers, co-workers, and managers to create a safe and enjoyable environment. Show less



Walgreens

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Jun 2021 - May 2022

  ➤ Delivered a delightful customer experience and provided customers with courteous, fair, and efficient checkout service. ➤ Engaged with customers by greeting them and offering assistance with products and services to meet their needs. ➤ Recommended items for sale, completed purchases on registers, collected cash, and distributed change as requested. ➤ Processed voices, returns, rain checks, refunds, and exchanges as needed to ensure customer needs were always met. ➤ Constructed displays, maintained knowledge of store equipment, and completed merchandise resets as requested. ➤ Assumed pick-up responsibilities, delivered orders to customers, and suggested additional products to increase sales. ➤ Checked prices on merchandise and implemented asset protection procedures to identify and minimize profit loss. Show less



U.S. Polo Assn. Retail (USA)

• United States
• Retail
• 300 - 400 Employee

• Retail Sales Associate

  • May 2017 - Aug 2018

  ➤ Efficiently completed sales transactions at the register and performed ticketing for product control and protection. ➤ Contributed to the overall success of the store's performance by maintaining attractive merchandising techniques. ➤ Maintained sales floors, fitting rooms, as well as cash wrap area and informed customers of current promotions. ➤ Followed policies/procedures to maintain a fair and consistent work environment and deliver superior service. ➤ Performed during a high-energy environment while balancing customer service and product presentation standards. ➤ Tended to the customers' needs, suggested additional products, and promoted new products to increase sales metrics. ➤ Provided feedback to other associates and received feedback from management teams to increase customer service. Show less



Wendy's

• United States
• Consumer Services
• 100 - 200 Employee

• Cashier

  • Mar 2016 - Jun 2016

  ➤ Developed procedures to increase the efficiency of tasks including order-taking strategies and food delivery techniques. ➤ Accommodated patrons with personal dietary preferences and restrictions while also remaining professional and polite. ➤ Assisted all guests in order selection by promoting specific store items/specials and responding to various inquiries. ➤ Maintained appearance of the interior and exterior to meet company standards including various maintenance duties. ➤ Successfully demonstrated awareness of company policies and procedures while applying strategic, sound judgment. ➤ Achieved all established goals and performance metrics and attended customer service training programs as requested. ➤ Efficiently investigated and resolved various customer inquiries and complaints in a timely and empathetic manner. Show less