Adriana Manzano-Romo

Corporate Travel Manager at Unified Business Technologies (UBT), Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Sterling Heights, Michigan, United States, US
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency

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Experience

    • United States
    • Consumer Services
    • 100 - 200 Employee
    • Corporate Travel Manager
      • Apr 2019 - Present

      -Arranging complex domestic and international travel itineraries for employees -Quoting travel for government contracts within the CONUS and OCONUS GSA guidelines -Successfully coordinated and executed travel logistics of the Mass Marking Program for the federal agency Fish and Wildlife Service in the Midwest region that involved 32 people, hundreds of bookings in multiple locations -Create and updates travelers profiles -Enforce and update the travel policy - Negotiate hotel… Show more -Arranging complex domestic and international travel itineraries for employees -Quoting travel for government contracts within the CONUS and OCONUS GSA guidelines -Successfully coordinated and executed travel logistics of the Mass Marking Program for the federal agency Fish and Wildlife Service in the Midwest region that involved 32 people, hundreds of bookings in multiple locations -Create and updates travelers profiles -Enforce and update the travel policy - Negotiate hotel rates, car rental contracts, update agreements Show less -Arranging complex domestic and international travel itineraries for employees -Quoting travel for government contracts within the CONUS and OCONUS GSA guidelines -Successfully coordinated and executed travel logistics of the Mass Marking Program for the federal agency Fish and Wildlife Service in the Midwest region that involved 32 people, hundreds of bookings in multiple locations -Create and updates travelers profiles -Enforce and update the travel policy - Negotiate hotel… Show more -Arranging complex domestic and international travel itineraries for employees -Quoting travel for government contracts within the CONUS and OCONUS GSA guidelines -Successfully coordinated and executed travel logistics of the Mass Marking Program for the federal agency Fish and Wildlife Service in the Midwest region that involved 32 people, hundreds of bookings in multiple locations -Create and updates travelers profiles -Enforce and update the travel policy - Negotiate hotel rates, car rental contracts, update agreements Show less

    • United States
    • Travel Arrangements
    • 700 & Above Employee
    • Corporate Travel Consultant
      • Jul 2016 - Jul 2017

      - Arranged Domestic and International travel services: Airline ticketing(reissues) hotel, car and black car using Sabre GDS and Concur for accounts like: Starbucks, Nationwide, Toys R' US, Boston Children's Hospital, Harvard University, Yale University, University of Indiana, Dow Jones, Zillow, etc. - Assisting business travelers stay within policy and requesting approvals to the right channel. - Creating and updating traveler's profiles - Assisting Travel Managers and Travel… Show more - Arranged Domestic and International travel services: Airline ticketing(reissues) hotel, car and black car using Sabre GDS and Concur for accounts like: Starbucks, Nationwide, Toys R' US, Boston Children's Hospital, Harvard University, Yale University, University of Indiana, Dow Jones, Zillow, etc. - Assisting business travelers stay within policy and requesting approvals to the right channel. - Creating and updating traveler's profiles - Assisting Travel Managers and Travel Coordinators troubleshooting technical issues within the reservation platform creating tickets Show less - Arranged Domestic and International travel services: Airline ticketing(reissues) hotel, car and black car using Sabre GDS and Concur for accounts like: Starbucks, Nationwide, Toys R' US, Boston Children's Hospital, Harvard University, Yale University, University of Indiana, Dow Jones, Zillow, etc. - Assisting business travelers stay within policy and requesting approvals to the right channel. - Creating and updating traveler's profiles - Assisting Travel Managers and Travel… Show more - Arranged Domestic and International travel services: Airline ticketing(reissues) hotel, car and black car using Sabre GDS and Concur for accounts like: Starbucks, Nationwide, Toys R' US, Boston Children's Hospital, Harvard University, Yale University, University of Indiana, Dow Jones, Zillow, etc. - Assisting business travelers stay within policy and requesting approvals to the right channel. - Creating and updating traveler's profiles - Assisting Travel Managers and Travel Coordinators troubleshooting technical issues within the reservation platform creating tickets Show less

    • United States
    • Insurance
    • 700 & Above Employee
    • Travel Consultant
      • Jul 2015 - Jun 2016

      -Creating complex and accurate travel itineraries that involve multiple products: air, cruise, tour, hotel -Arranging domestic and international travel services (airline, car, hotel) for walk-in customers through Galileo Travelport GDS -Preparing and issuing invoices related to travel sales through AXIS back office accounting system -In charge of quoting, booking and handling groups -Issuing Travel Insurance policies through AgentMax system Assisting Spanish-speaking clientele -Creating complex and accurate travel itineraries that involve multiple products: air, cruise, tour, hotel -Arranging domestic and international travel services (airline, car, hotel) for walk-in customers through Galileo Travelport GDS -Preparing and issuing invoices related to travel sales through AXIS back office accounting system -In charge of quoting, booking and handling groups -Issuing Travel Insurance policies through AgentMax system Assisting Spanish-speaking clientele

  • Turismo Vip/Business Travel
    • Aguascalientes Area, Mexico
    • Senior Travel Lead
      • 2006 - May 2006

      -Arranged domestic and international travel services (airline, hotel, car) for corporate clients through a network of reputable vendors -Actively participated in booking and ticketing process using Sabre GDS; applying airline rules, regulations, tariffs and fare requirements -Applied online tools, research skills and geography knowledge when looking for trip alternatives related to cost and routes -Assisted clients with pertinent information to obtain passports, visas and other travel… Show more -Arranged domestic and international travel services (airline, hotel, car) for corporate clients through a network of reputable vendors -Actively participated in booking and ticketing process using Sabre GDS; applying airline rules, regulations, tariffs and fare requirements -Applied online tools, research skills and geography knowledge when looking for trip alternatives related to cost and routes -Assisted clients with pertinent information to obtain passports, visas and other travel formalities required to travel abroad -Provided support when requested, rotating between leisure, business and after-hour services -Delivered comprehensive customer service, resolving clients' concerns in a timely and courteous manner Show less -Arranged domestic and international travel services (airline, hotel, car) for corporate clients through a network of reputable vendors -Actively participated in booking and ticketing process using Sabre GDS; applying airline rules, regulations, tariffs and fare requirements -Applied online tools, research skills and geography knowledge when looking for trip alternatives related to cost and routes -Assisted clients with pertinent information to obtain passports, visas and other travel… Show more -Arranged domestic and international travel services (airline, hotel, car) for corporate clients through a network of reputable vendors -Actively participated in booking and ticketing process using Sabre GDS; applying airline rules, regulations, tariffs and fare requirements -Applied online tools, research skills and geography knowledge when looking for trip alternatives related to cost and routes -Assisted clients with pertinent information to obtain passports, visas and other travel formalities required to travel abroad -Provided support when requested, rotating between leisure, business and after-hour services -Delivered comprehensive customer service, resolving clients' concerns in a timely and courteous manner Show less

    • Travel Manager
      • Jun 1993 - May 2006

      -Arranged all aspects of leisure travel (cruise, resort, tours, hotel packages) for walk-in and captive clients -Closed sales to numerous destinations -Researched travel options and presented the best deals in terms of requirements -Ensured that all bookings and reservations were processed accurately -Arranged travel services for corporate clients -Managed budgets and maintained accounts -Hired and trained personnel --Implemented sales and marketing programs -Prepared… Show more -Arranged all aspects of leisure travel (cruise, resort, tours, hotel packages) for walk-in and captive clients -Closed sales to numerous destinations -Researched travel options and presented the best deals in terms of requirements -Ensured that all bookings and reservations were processed accurately -Arranged travel services for corporate clients -Managed budgets and maintained accounts -Hired and trained personnel --Implemented sales and marketing programs -Prepared BSP weekly reports -Acquired intensive international personal travel experience (Belgium, Netherlands, Germany, -Austria, Italy, France, Spain, Switzerland, Canada, Mexico and U.S.) Show less -Arranged all aspects of leisure travel (cruise, resort, tours, hotel packages) for walk-in and captive clients -Closed sales to numerous destinations -Researched travel options and presented the best deals in terms of requirements -Ensured that all bookings and reservations were processed accurately -Arranged travel services for corporate clients -Managed budgets and maintained accounts -Hired and trained personnel --Implemented sales and marketing programs -Prepared… Show more -Arranged all aspects of leisure travel (cruise, resort, tours, hotel packages) for walk-in and captive clients -Closed sales to numerous destinations -Researched travel options and presented the best deals in terms of requirements -Ensured that all bookings and reservations were processed accurately -Arranged travel services for corporate clients -Managed budgets and maintained accounts -Hired and trained personnel --Implemented sales and marketing programs -Prepared BSP weekly reports -Acquired intensive international personal travel experience (Belgium, Netherlands, Germany, -Austria, Italy, France, Spain, Switzerland, Canada, Mexico and U.S.) Show less

Education

  • IATA
    Diploma, IATA-UFTAA Certification
  • Universidad Autónoma de Aguascalientes
    Bachelor's degree, Business Administration and Hospitality Management

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