Experience

Service Partners

• United States
• Building Materials
• 200 - 300 Employee

• Accounts Receivable Analyst

  • Oct 2021 - Present



Equity LifeStyle Properties, Inc.

• United States
• Real Estate
• 700 & Above Employee

• Membership and Reservation Specialist

  • Jun 2020 - Present

  -Educated customers about facility amenities and available guests services by patiently answering all questions. -Achieved complete customer satisfaction by investigating and resolving reservation issues. -Fielded telephone, email, and web-chat inquiries for both RV and condominium reservations. -Research and data accumulation -Educated customers about facility amenities and available guests services by patiently answering all questions. -Achieved complete customer satisfaction by investigating and resolving reservation issues. -Fielded telephone, email, and web-chat inquiries for both RV and condominium reservations. -Research and data accumulation



IHM Vacations

• United States
• Hospitality
• 1 - 100 Employee

• Group Sales Consultant

  • Apr 2018 - Jun 2020

  -Organized and maintained group reservations for large groups requiring more than 10 homes each stay -Expanded territory by continuously acquiring new customers and regularly servicing established accounts -Improved profitability of existing accounts by continuously reviewing opportunities, identifying key personnel, and building strong connections -Organized and maintained group reservations for large groups requiring more than 10 homes each stay -Expanded territory by continuously acquiring new customers and regularly servicing established accounts -Improved profitability of existing accounts by continuously reviewing opportunities, identifying key personnel, and building strong connections



Sun Communities & Sun RV Resorts

• United States
• Real Estate
• 400 - 500 Employee

• Resort Reservation Specialist

  • May 2013 - Feb 2020

  -Followed up on daily leads and company voice-mail to make sure all guest inquiries were answered quickly -Communicated with guests in English and Spanish regarding reservations and balances -Confirmed rally reservations which consisted of 10+ sites at any of the 140+ resorts Sun acquired -Held monthly meetings with my team members to discuss tips and strategies for booking guests -Worked remotely for 3+ years and maintained an organized, professional, and task oriented work space Show less



Yogumix

• United States
• Restaurants

• Assistant Manager

  • Aug 2011 - Feb 2013

  -Ensured all customers received friendly, quick, and efficient service -Trained new employees and scheduled shifts -Ensured accurate cash handling with sales and drawer counts -Ensured all customers received friendly, quick, and efficient service -Trained new employees and scheduled shifts -Ensured accurate cash handling with sales and drawer counts