QLD Manager / Welfare Coordinator and Student Advisor

• Jul 2016 - Present

Welfare Coordinator / Student Advisor

• Jul 2008 - Jul 2016

 • Provide welfare support to Brazilians' students during their exchange program in Queensland• Preparation and delivery of orientation sessions.• Deal with any issues that may arise during the student’s program, providing individual case management with appropriate reference to confidentiality. • Liaise with a range of external stakeholders in relation to international student issues, including Education Queensland International, Queensland Schools, host families and natural parents. • Provide monthly reports on students’ progress to head office• Plan and organize tours around Australia and New Zealand for international students during their school break. Responsible for sales and promotion of these tours. • Daily maintenance of company’s website, Facebook page and twitter. • General administration duties Show less

Reservations Coordinator

• Jul 2002 - Jan 2004

Coordinate the reservations, room blocks and contracts for large groups and assist with on-site meetings as needed. Responsibilities also included ensuring the accuracy of all group information including group booking sheets, rooming lists, suites, in a timely manner. Coordinate the reservations, room blocks and contracts for large groups and assist with on-site meetings as needed. Responsibilities also included ensuring the accuracy of all group information including group booking sheets, rooming lists, suites, in a timely manner.