Support and Reach

• Jun 2023 - Present

- LinkedIn Outreach: Engaging with the LinkedIn platform to expand our network, connect with potential clients or partners, and establish valuable relationships. - Sales Navigator targeted Lead Generation advanced search filters and criteria to identify and target potential prospects who fit our ideal customer profile. Relationship Building with prospects and clients through its InMail feature. I craft personalized and engaging messages that demonstrate our company's value proposition and address their specific needs. - Podcast and Video Interview Outreach: Actively reaching out to podcast hosts and video interview platforms to secure opportunities for our company's representation. Coordinating schedules and providing necessary information for successful interviews. - Events and Meetup Research: Conduct thorough research to identify relevant industry events, conferences, and meetups. Assisting in coordinating attendance and participation in these events. - Community Service Level on Emails and Direct Messages. - Meeting Management: Assisting in the organization and coordination of meetings, including scheduling, preparing agendas, and sending out meeting invitations. Show less

Business Operations Manager

• Jun 2023 - Present

- Supervision of all Co-work Space managers. - Supervision of the customer service representative. - Management and update of the Profit and Loss statement. - Presenting and analyzing monthly supply expenses per office, including ideas to improve and reduce costs. - Planning a weekly social media post to enhance online presence and growth. - Promoting and enhancing the Google Business presence (Google Maps reviews). - Preparing monthly analysis of income and expenses. - Providing a monthly report on the sales funnel conversion rate. - Developing ideas to generate additional revenue. - Creation of files for payment tracking, expenses management, and annual revenue projection. - Updating expense records. - Responsible for timely payment of basic services (including rentals and fees). - Handling payroll and calculating overtime hours for personnel. - Regularly updating the inventory of cleaning supplies for all offices. - Scheduling procurement of cleaning supplies and other services. - Monthly updating of the database for all co-workers. - Managing inventory of assets and furniture for all offices. - Planning monthly activities for co-workspace members. - Scheduling events, workshops, courses, and activities to promote integration among co-workers. - Scheduling monthly presents and greetings for the birthday celebrants of the month. - Supervising the creation of new contracts and timely renewal of existing contracts. - Providing support in attending messages to the virtual assistant and reception department when required, ensuring prompt responses to all incoming messages. Providing Virtual Assistance and Reception by a third party: This includes the following tasks: - Handling messages for Space Cowork and Markup. - Managing agendas and coordinating office visits. - Updating monthly payments for all offices. - Coordinating monthly invoicing. - Assisting with any requests from co-workers. - Preparing new contracts and renewing existing contracts. Show less

Business Development Manager

• Jan 2023 - Present

- Developing a business development strategy focused on financial gain.- Promote the company’s products/services addressing or predicting clients’ objectives.- Analyze data and create reports to deliver to upper management.- Assist in the development and implementation of department policies and procedures.- Organize and maintain accurate and detailed databases, files, and records; verify the accuracy ofinformation, research discrepancies, and record information.- Rack daily expenses, and incomes and prepare weekly, monthly, or quarterly reports.- Plan, prioritize, assign, supervise, and review the work of administrative support staff involved induties related to the area of assignment.- Support payroll processing, research payroll discrepancies and supervise bonus programs.-Review, verify and process documents related to department activities including budgets, contracts,grants, claims, legislation, purchasing, and other specialized documents based on area of assignment. - Supervising inventory and stock office and medical supplies and place weekly orders. Show less

Administrative Assistant

• Nov 2018 - Dec 2022

Prepare reports by collecting and analyzing information.Respond to and resolves administrative inquiries and questions.Coordinate and schedule, meetings, and appointments with specific agendas.Track and facilitate payments to suppliers and partners.Supervising administrative staff and dividing responsibilities to ensureperformance.Inventory and stock office and medical supplies and place weekly orders.Create and update records and databases with personnel, financial and otherdata.Sales, reach out to customer leads through cold calling.Customer Service, improve customer service experience, create engagedcustomers and facilitate organic growth.Guarantee after-sales service following company standards in maintainingcustomer satisfaction and loyalty.Provides personnel management functions for all assigned staff, includingevaluation of performance and implementation of disciplinary actions asappropriate.Supervises and monitors productivity expectations for assigned staff, ensuringcoverage of services. Show less

Store Owner

• May 2014 - Nov 2020

Responsible for Sales, Customer Relationships, PR, and Communication for the brand. Building and developing the brand across the VE Domestic market. Implementation of the e-commerce business. Managing relationships with all third-party partners (logistics, landlords, agencies). Analyze sales results and forecast to maximize sales and profit. Supervise supply chain. Inventory and stock the merchandise and place weekly orders. Develop brand and messaging to attract and retain customers. Show less

Executive Assistant

• Dec 2017 - Oct 2018

Air Traffic Controller

• Nov 2012 - May 2015

• Controller in the control tower, in charge of giving instructions to the pilots for start-up, push-back, taxiing, and authorization for takeoff or landing, keeps the air traffic organized and safe. • Controller at the Approach Center, in charge of the radar and surveillance system, organizing air traffic for descent and landing. • Instructor and supervisor. • Controller in the control tower, in charge of giving instructions to the pilots for start-up, push-back, taxiing, and authorization for takeoff or landing, keeps the air traffic organized and safe. • Controller at the Approach Center, in charge of the radar and surveillance system, organizing air traffic for descent and landing. • Instructor and supervisor.