System & Business Analyst

• Mar 2020 - Present

Software Engineering Analyst

• Jan 2019 - Feb 2020

• Contribute as a functional analyst for the maintenance project of SAP HR systems for the public service• Manage Production Support by investigating and resolving issues raised by end-users within the given SLA (Service Level Agreement)• Conduct impact analysis on the enhancement of systems by providing possible solution design through a detailed business gathering and analysis of requirements• Liaise with Build team to ensure that enhancements or fixes to the existing systems is properly implemented• Conduct UAT (User Acceptance Testing) with end-users to ensure that enhancements or fixes is in line with the business requirements

Software Development Intern

• Aug 2018 - Dec 2018

- Contribute under Forge, which is a platform for web service APIs (Application Programming Interface) that allows Autodesk products to be embedded into other web or mobile applications- Design, leverage and utilize Amazon Web Services to retrieve, store and expose developer's usage analytics as services- Develop dashboards and reports to quantify performance of services and identify potential reasons for errors using Kibana and Apigee, which enables developer to rectify problems quickly- Work under Agile software development team, and expose to Scrum processes

Research Intern

• May 2018 - Aug 2018

- Continuation of research work on Stock Market Prediction using Machine Learning for my Final Year Project during my undergraduate studies- Assist in research of existing work on methodology used in Stock Market Prediction and enhancement towards improving performance- Implement Stock Market Prediction using various learning-based methods, through the use of existing Machine Learning Libraries, compare and analyze performance for both Classification and Regression problems- Contribute by writing a conference paper titled "Comparisons of Learning-Based Methods for Stock Market Prediction" for The 4th International Conference on Cloud Computing and Security (ICCCS2018), with the help of my supervisor

Radar Operator

• Sep 2013 - Sep 2015

Posted to 24th Battalion Singapore Artillery (24SA) after completion after Basic Military Training (BMT) at Pulau Tekong. Tasks:- Manage a team of 4 to 8 members in testing the operability of Weapon Systems.- Protect key installations in camp during Guard Duty- Ensure administrative tasks are in orderly manner during duty as Battery Duty Specialists (BDS)- Involved in SAF Day Parade 2014 and SAF50 Parade as part of the supporting contingent under Artillery formation- Participated in 28th South East Asian Games Opening & Closing Ceremony as a role-player of the artists during various rehearsals and guiding artists to their designated entrance on the actual event Achievements:- Awarded Best Soldier of the month in October 2014- Attained Corporal First Class (CFC)- Achieved Gold Standard in 2nd year Individual Physical Proficiency Test (IPPT) from Fail

Student Helper

• Jan 2013 - Feb 2013

- Conduct market research activities, such as Mystery Shopper and Customer Satisfaction Survey, that identifies areas of improvement for the external clients- Conduct data entry after retrieving details from the respondents, and data checking to ensure inputs have been entered correctly - Conduct market research activities, such as Mystery Shopper and Customer Satisfaction Survey, that identifies areas of improvement for the external clients- Conduct data entry after retrieving details from the respondents, and data checking to ensure inputs have been entered correctly

Student Helper

• Nov 2012 - Jan 2013

- Facilitate as a backstage crew during ChildAid 2012- Plan games and design layout of games booth that promotes Nanyang Polytechnic's School of Business Management courses during 3 days of Open House 2013- Coordinate the crowd at the games booth that ensures all visitors have a fair share in playing the games - Facilitate as a backstage crew during ChildAid 2012- Plan games and design layout of games booth that promotes Nanyang Polytechnic's School of Business Management courses during 3 days of Open House 2013- Coordinate the crowd at the games booth that ensures all visitors have a fair share in playing the games

Intern

• Sep 2012 - Nov 2012

- Facilitate 2 environments of testing (System Integration Testing (SIT) & User Acceptance Testing (UAT)) for different workflow of new systems using test cases given- Ensure new systems designed by vendors work successfully and perform under specifications- Returned from April 2013 to May 2013 as a Temporary System Tester with the same work description as above - Facilitate 2 environments of testing (System Integration Testing (SIT) & User Acceptance Testing (UAT)) for different workflow of new systems using test cases given- Ensure new systems designed by vendors work successfully and perform under specifications- Returned from April 2013 to May 2013 as a Temporary System Tester with the same work description as above