Adrian Tam

Reservation Sales and Marketing at Heritage Collection
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Malay Native or bilingual proficiency
  • Mandarin Chinese Elementary proficiency

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Bio

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5.0

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Yu Hu

I came to know Adrian as we were organizing a company-wide co-location event in Singapore. Adrian was super responsive and often replied to us at hours we'd never expect a reply. He's also very meticulous and extremely accommodative - even though we had a lot of last minute schedule changes, Adrian was always able to do his best to help us. Our entire organization all had very high regard for him and this directly leads to us booking close to 700 nights with Heritage Collection over 2022-2024.

Benjamin K.

Adrian is always positive and delicates to his work. He is eagles to learn new things and work hardest in the room and his work is consistently. Thanks for being a good team player. 🤜🏼🤛🏼

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Credentials

  • Managerial Economics
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Certificate in Revenue Management (Hospitality)
    HSMAI Asia Pacific
    Aug, 2021
    - Nov, 2024
  • Hotel Management: Distribution, Revenue and Demand Management
    ESSEC Business School
    Mar, 2021
    - Nov, 2024
  • Become a Customer Service Specialist
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Critical Thinking for Better Judgment and Decision-Making
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Improving Your Listening Skills
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Public Speaking Foundations
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Front Desk Upselling
    TSA Solutions
    Jan, 2019
    - Nov, 2024
  • HYSTAR - Diamond Award
    Andaz Singapore
    Jul, 2019
    - Nov, 2024
  • HYSTAR - Gold Award
    Andaz Singapore
    Oct, 2017
    - Nov, 2024
  • Award of Merit
    Singapore Life Saving Society
  • Bronze Cross Award
    Singapore Life Saving Society
  • Bronze Medallion Award
    Singapore Life Saving Society
  • Distinction Award
    Singapore Life Saving Society

Experience

  • Heritage Collection
    • Singapore
    • Hospitality
    • 1 - 100 Employee
    • Reservation Sales and Marketing
      • Apr 2022 - Present

      Corporate Sales Corporate Sales

  • Andaz Singapore
    • Singapore
    • Hospitality
    • 100 - 200 Employee
    • Team Leader - Front Office
      • Jan 2021 - Apr 2022

    • Front Office Host
      • Jul 2017 - Jan 2021

  • Outpost Management
    • Kuala Lumpur, Malaysia
    • Special Event Assistant
      • Jan 2010 - Jul 2017

      *Performing physical assistance, event coordination and planning during events for corporate clients and charity events. *Performing physical assistance, event coordination and planning during events for corporate clients and charity events.

  • Grand Hyatt Kuala Lumpur
    • Malaysia
    • Hospitality
    • 100 - 200 Employee
    • Team Leader
      • Mar 2016 - Dec 2016

      *Creating daily room assignment for the room attendants on duty. *Performing room inspection and setting-up special room arrangements for VIP guests following hotel standards. *Supervising a team of room attendants whilst maintaining serenity and security of guest room floors. *Coordinate out of order and out of service rooms with the property management system. *Producing weekly room preventive and maintenance checklist.

    • Housekeeping Coordinator
      • Mar 2014 - Feb 2016

      *Conduit for housekeeping with other departments in liaising room demand and work order status.*Performing administrative duties for the housekeeping department.*Keeping room amenities and collaterals in stock.

  • Gtower Sdn Bhd
    • Investment Management
    • 1 - 100 Employee
    • Intern
      • Jan 2013 - Apr 2013

      *Performed administrative assistance and support in purchasing and inspecting foodstuff and equipment. *Performed administrative assistance and support in purchasing and inspecting foodstuff and equipment.

  • Shangri-La Group
    • Hong Kong
    • Hospitality
    • 700 & Above Employee
    • Banquet Server
      • 2009 - Mar 2013

      *Providing dining service to guests *Providing dining service to guests

  • Spectrum Research Asia
    • Research Assistant
      • Jan 2012 - Jan 2013

      *Gather data from public for assigned research projects. *Gather data from public for assigned research projects.

  • Pangkor Laut Resort
    • Malaysia
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Intern
      • Oct 2011 - Jan 2012

      *Performed administrative duties for the front office department. *Provide dining service for all food and beverage outlets. *Performed administrative duties for the front office department. *Provide dining service for all food and beverage outlets.

  • Unisys Sdn Bhd
    • Damansara Uptown
    • Organisational Assistant
      • 2007 - 2009

      *Performed administrative duties in cheque segregation and input. *Performed administrative duties in cheque segregation and input.

Education

  • Liverpool John Moores University
    Bachelor of Arts (B.A.), Tourism, Leisure and Hospitality
    2013 - 2013
  • Tunku Abdul Rahman University College
    Advanced Diploma in Hospitality Management, Hospitality Administration/Management
    2011 - 2013
  • Tunku Abdul Rahman University College
    Diploma in Hospitality Management, Hospitality Administration/Management
    2009 - 2011

Community

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