Experience

Mother Murphy's Labs

• Customer Service Rep.

  Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries and resolve customer complaints. Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information Perform customer verifications Set up new customer accounts Process orders, forms, applications and requests •Organize workflow to meet customer timeframes •Direct requests and unresolved issues to the designated resource Show less



Krispy Kreme

• Food and Beverage Services
• 700 & Above Employee

• Customer Service Representative

  • Jun 1998 - Jun 2011

  Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.