Adrian Salde

Project Based Onsite Support Engineer at Phil-Data Business Systems, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Metro Manila, National Capital Region, Philippines, PH
Languages
  • English Professional working proficiency
  • Filipino Native or bilingual proficiency

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Credentials

  • Microsoft Certified Solution Associate Bootcamp Training
    Nexus Education Services,
    Oct, 2017
    - Nov, 2024
  • Business Writing Fundamentals and Communication Skills Enhancement
    Phil-Data Business Systems, Inc.
    Feb, 2015
    - Nov, 2024
  • Network and Security Technical Workshop
    MSI-ECS Phils Inc
    Aug, 2014
    - Nov, 2024
  • Systems and Infrastructure Technical Workshop
    MSI-ECS Phils Inc
    Jul, 2014
    - Nov, 2024

Experience

  • Phil-Data Business Systems, Inc.
    • Philippines
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Project Based Onsite Support Engineer
      • Feb 2015 - Present

      PMFTC Inc. (Project) – March 2015 – February 2016ISMS Support Engineer• Resolved incident tickets for iSMS software/ application• Facilitated the troubleshooting of any iPad related issues• Executed tests for the new versions of ISMS software• Scrutinized Issues and Ticket involving iSMS (Service Now Ticketing System)• Investigated and Performed initial troubleshooting of iSMS software via phone• Documented Daily Activities• Advanced as an End User Training Supervisor which is responsible for: Documenting and illustrating training materials for the End User Delivering an End user training Monitoring daily improvement of End user

  • VST ECS Phils., Inc
    • Philippines
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Cadet Engineer
      • Jun 2014 - Aug 2014

      • Train for Product Support  Product demo and introduced the benefit of having such for customers/ end-users (HP Data Protector, Virtual Storage Appliance, Dell KACE, IBM Tivoli Endpoint Manager, FORTINET, Active Directory Servers, and Trend Micro Product such as – Worry free business, security enterprise, and security solutions Earned knowledge focusing on network & security together with systems & infrastructure troubleshooting, installation and walkthrough • Train for Product Support  Product demo and introduced the benefit of having such for customers/ end-users (HP Data Protector, Virtual Storage Appliance, Dell KACE, IBM Tivoli Endpoint Manager, FORTINET, Active Directory Servers, and Trend Micro Product such as – Worry free business, security enterprise, and security solutions Earned knowledge focusing on network & security together with systems & infrastructure troubleshooting, installation and walkthrough

Education

  • FEU Institute of Technology
    Bachelor of Science (BS), Computer Engineering
    -

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