Experience

Fibrecycle Pty Ltd

• Australia
• Consumer Goods
• 1 - 100 Employee

• Administrative Officer

  • Jan 2020 - Present

  • Process inbound and outbound orders. • Provide direction on daily targets for floor staff • Coordination of transport, overseeing delivery of product to customers. • Providing internal IT support and troubleshooting. • Data entry using SAP and MS Excel. • Predicting plant production to prioritise customer orders. • Utilising Microsoft Teams, SharePoint and office suite to provide up to date transparency of plant operations for executive staff use. • Identify opportunities to streamline daily activities. • Liaise with Head Office to resolve issues. • Compiling reports to support management decisions. • Maintenance of extensive record keeping for regulatory purposes. • Monthly stock take, including regular quality assurance, Show less



Eldercare

• Australia
• Hospitals and Health Care
• 200 - 300 Employee

• Carer

  • May 2019 - Oct 2019

  • Providing a pleasant, enjoyable experience for residents with varying needs, tailoring communication and approach based on residents’ individual needs and wants • Communicating with staff of varying roles and shifts, both written and verbal • Extensive record keeping, including resident progress notes, incidents, preferences etc. • Constantly on call to ensure safety and comfort for residents during shifts around the clock. • Provide assistance and leadership during emergencies (including First Aid) • Prepare and cook meals to individual dietary requirements and requests. • Attend to resident requests and needs while on shifts around the clock • Dispense of medication to residents at specified times • Minor IT and Security system support Show less



HAMBS

• Australia
• Information Technology & Services
• 1 - 100 Employee

• Customer Service Consultant

  • Jun 2018 - Dec 2018

  • Understand and respond to customer issues• Investigate underlying cause of system issues• Deliver solutions to resolve tickets to customer’s satisfaction within service level agreements• Provide ongoing support to business as needed• Provide ongoing advice and training of Opentext 'ExStream'

• Document Designer/Developer

  • Sep 2017 - Jun 2018

  • Learn and explore the capabilities of the OpenText product “ExStream”• Design customer-facing correspondence templates• Develop applications to generate correspondence to customer specifications• Support implementation and maintenance of applications• Document and disseminate knowledge gained on the ExStream product• Provide internal and external training and support regarding ExStream product• Deliver agreed outcomes within project deadlines



AUSSIE DISPOSALS PTY. LTD.

• Australia
• Retail
• 1 - 100 Employee

• Retail Assistant

  • Nov 2016 - Aug 2017

  Specialist in camping/outdoor equipment, work wear, clothing, ex-army surplus and hunting gear. • Provide a first class customer experience inside the store and over the phone • Interpret and deliver on requirements • Product research to provide a more enriched customer experience • Management of customer feedback and complaints • Inventory auditing • Coordinate delivery of stock between stores Specialist in camping/outdoor equipment, work wear, clothing, ex-army surplus and hunting gear. • Provide a first class customer experience inside the store and over the phone • Interpret and deliver on requirements • Product research to provide a more enriched customer experience • Management of customer feedback and complaints • Inventory auditing • Coordinate delivery of stock between stores



Data to Decisions CRC

• Defense & Space
• 1 - 100 Employee

• Graduate Software Engineer

  • Feb 2016 - Sep 2016

  Decision support system and 'Big Data" management software development Decision support system and 'Big Data" management software development



Fibrecycle Pty Ltd

• Australia
• Consumer Goods
• 1 - 100 Employee

• Leading Hand

  • Jan 2007 - Sep 2011

  * Shift supervision. * Provide team member training and coaching. * Line production and manufacturing. * Regular product testing and quality control. * Time management of worker stations and product output. * Routine machine maintenance and troubleshooting. * Fire safety training, responding to emergency situations. * Shift supervision. * Provide team member training and coaching. * Line production and manufacturing. * Regular product testing and quality control. * Time management of worker stations and product output. * Routine machine maintenance and troubleshooting. * Fire safety training, responding to emergency situations.