Adrian Ramirez
CSR at Managed Solution- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Antioch, California, United States, US
Languages
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
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Credentials
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Microsoft Certified: Power Platform Fundamentals
MicrosoftSep, 2022- Nov, 2024 -
Microsoft 365 Certified: Fundamentals
MicrosoftJan, 2022- Nov, 2024 -
Google Analytics for Beginners
GoogleJun, 2021- Nov, 2024
Experience
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Managed Solution
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United States
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Information Technology & Services
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1 - 100 Employee
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CSR
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Jul 2021 - Present
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COAST BENEFITS, INC.
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United States
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Insurance
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Intern
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Sep 2019 - Dec 2019
MIS306 System Analysis Project-Identified a system process that could be improved to better facilitate the company through the use of analysis frameworks: SWOT and PIECES. -Proposed a conversion of a paper-based record system to a cloud storage system. Conversion would provide secure access to records, reduce time in finding records, increase employee productivity time, reduce costs, and increase their customer satisfaction.-Proposed system would also provide a secure process of accepting documents and applications online which would remove the company policy of requiring physical paper submissions
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United States Marine Corps
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United States
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Armed Forces
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700 & Above Employee
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Tactical Switching Operator
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Jul 2013 - Jul 2017
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Education
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2019 - 2021
San Diego State University
Bachelor of Science - BS, Management Information Systems, General -
2017 - 2019
San Diego Mesa College
Associate in Science for Transfer, Business Administration
Community
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