Experience

Roca, Inc.

• United States
• Individual and Family Services
• 1 - 100 Employee

• Safety and Crisis Coordinator

  • Feb 2016 - Present

  Carefully monitor and clearly communicate critical street/safety information relating to local gang activity and membership to director, assistant directors and other senior and relevant staff. Consistently review participant profiles with supervisor and assistant directors, immediately and accurately updating changes, such as gang associations and rivalries, to ensure critical staff and client safety. Locate referrals to the program and engage them in in-depth conversation to determine their eligibility; track progress and continued eligibility of participants through weekly phone calls. Review and update targeted outreach lists to accurately reflect information that includes registered participant numbers and contact statistics.Review and monitor contact with incarcerated participants utilizing Efforts to Outcomes software. Address issues of absenteeism from the Transitional Employment Program through constructive and thoughtful discussions with youth worker and participant. Check in with supervisor on critical issues with participants including safety concerns, conflict mediation and gang changes. Develop strategies to address the issues and ensure the relevant team members and participants are involved in subsequent discussions.Support safety vetting of participants for classes and activities utilizing in-depth, current knowledge of over 200 gangs. Maintain participants’ gang profiles including affiliations, rivals and collaborations and use this information to schedule program participation that ensures staff and participant safety. Regularly and carefully review social media for updated safety concerns/issues to report to assistant directors and supervisors.Maintain regular communication with critical community partners, particularly law enforcement, in the various communities ROCA serves.Visit ROCA targeted participants in state prisons, explain programming and conduct an intake interview.



Dreamcatcher Initiative Inc.

• Founder

  • Mar 2016 - Present

  Responsible for planning, organization, and direction of the organization’s operations and programs.Develops and implements consistent inventory and cost accounting policies, procedures, and operational reporting/metrics.Oversees and reports on the organization’s results for board of directors.Prepares accurate and timely analyses that capture and communicate fundraising results, variances, and performance trends.Provides leadership to and manages the efforts of site staff to ensure appropriate support of all departments.Supervises the development of operations-based financial modeling.Coordinates and leads annual budget reviews, monthly and quarterly reviews, and periodic forecast updates with operational and senior management for all locations.Approves major systems implementations related to cost and inventory control.Retains a diverse, highly qualified staff and volunteers by providing career coaching, growth, and personal development for workers.Ensures that services and funding relationships are robust enough to meet or exceed strategic goals and objectives.



Suffolk County

• Government Administration
• 100 - 200 Employee

• Constable

  • Jun 2011 - May 2018

  Elected sworn law enforcement officer by Boston City Council.Empowered to enforce criminal and civil laws, including delivering court summons.Executed all business of the statewide court system including arrest warrants, domestic summonses and evictions.



City of Boston

• United States
• Government Administration
• 700 & Above Employee

• Violence Interrupter

  • Feb 2014 - Jul 2016

  Maintained an active presence on the street to gather intelligence in targeted, at-risk communities.Mediated conflicts between groups and individuals within targeted communities.Met daily with high risk youths to discuss issues, strategies and solutions.Responded to crises efficiently and constructively. Represented youth at court and in other legal matters.Connected with families of at-risk youth to provide support and guidance. Assisted youth with finding employment. Provided at-risk youth case management.Led organizational safety planning and crisis intervention strategizing.Provided counseling support to at-risk youth and families.Assisted youth with accessing GED, HiSET and other higher education programs.Provided motivational



ELLIOT COMMUNITY HUMAN SERVICES

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Assistant Director

  • Oct 2010 - Jul 2014

  Oversaw all programmatic operations including medical, clinical and educational-focused programs.Responsible for fiscal management, supervision and professional development of all staff. Provided HR management including hiring, mentoring and managing performance of staff. Ensured proper staffing and workplace security through complex scheduling. Facilitated supervisor management meetings and instituted program protocols.Completed three random site visits per year to meet license regulation compliance.Conducted serious incident reports and video reviews on a regular basis.Cultivated supportive



The Home for Little Wanderers

• United States
• Non-profit Organizations
• 400 - 500 Employee

• Direct Care Supervisor

  • May 2001 - Jul 2014

  Supervised direct care counselors and coordinated and delegated work assignments.Planned and scheduled therapeutic groups designed to enhance children’s growth and development. Responsible for hiring, training, supervising and managing performance of staff. eMediated staffing issues and conflicts.Maintained safety of clients in residential homes.Served as a thoughtful and supportive youth advocate.