Adrian Magallon
OQA Engineer/ Sub Leader at San Technology, Inc. (Santek)- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Calabarzon, Philippines, PH
Languages
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English -
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Tagalog -
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Credentials
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Certification of Training
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Experience
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San Technology, Inc. (Santek)
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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OQA Engineer/ Sub Leader
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May 2017 - Present
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Call Agent
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Jan 2011 - Oct 2011
• Resolve escalated costumer requests via phone regarding account related issues o Requests such as sending or re sending of bills to their mailing address and/or email addresses • Performed troubleshooting of mobile phones especially iPhone 4g and 4s o Basic configuration/settings inquiry • Handle both postpaid account for globe as well as globe High End accounts o High End accounts are the corporate accounts • Processes requests from subscribers o Requests such as service unit request from corporate account holders Show less
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Education
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Aquinas University
Bachelor's degree, Electrical and Electronics Engineering -
Aquinas University
Bachelor’s Degree, Electrical, Electronics and Communications Engineering
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