Experience

Bewleys Coffee Ltd

• Food and Beverage Services
• 100 - 200 Employee

• Ecommerce Manager

  • Mar 2022 - Present



53 Degrees North

• Ireland
• Sporting Goods
• 1 - 100 Employee

• Ecommerce Manager

  • May 2021 - Mar 2022

  Manage the online business for 53 Degrees North. Led and coordinated a project migrating their platform from Magento 2 to Shopify. Worked on building the new website myself to give the best UX and therefore drive conversions. Working with developers and others in the design and implementation of custom integration from their RMH POS system to the new Shopify store and also an integration from Shopify, RMH and their courier. Overall control and implementation of the SEO and Google Ads campaigns for the company. Enhance UX for the website by implementing third party products on the site, such as search and filtering software. Manage the Google Shopping and Facebook sales channels. Manage the Ecommerce team in the conducting of the day to day business of the online store. Handle all issues that arise in relation to the ECommerce business and report directly to the managing director. Work with other members of the 53 Degrees North team like the marketing, corporate sales and purchasing departments.



Halpenny Golf

• Dublin, Ireland

• Ecommerce Manager

  • Sep 2019 - May 2021

  o Direct the online retail business for Halpenny Golf. My stint with the company coincided with their best revenue results since the online platform was initiated in 2015. o Engage with the general day to day operation of the retail business to ensure orders are completed correctly/on time, sufficient stock levels are in place to deal with orders and handle any necessary customer/supplier problems that were encountered by the online department. o Liaise with all necessary third parties including the representatives of the major brands and delivery companies. I developed many relationships with these various people through negotiating new stock orders and discussing/entering into third party contracts. o Kept the online website fresh by constantly updating its interface and design. Also kept it up to date by uploading new products and putting in place any price changes for products that were in our range. o I implemented site projects that saw our conversion rate improve over the a 6 month period from 0.48% to 1.6%, all while maintaining a CPA of below 5%. o Study competitor websites and prices so as to remain competitive in the market. o Investigate any potential fraudulent transactions and coordinate with the relevant parties to ensure new security measures are inputted for the future. o Analyse using Google Analytics the relevant data that could be used to expand and/or improve our sales/business. Meticulously examine customer visits to the sites, the source of these visits, the success of our marketing instruments, average order values, conversion rates and the geographic and demographics of our customer base. o Charged with organizing and implementing our promotions and marketing campaigns using the information we have gathered from the analysis and maximizing our SEO, PPC and email marketing campaigns.



Fidelity Investments

• United States
• Financial Services
• 700 & Above Employee

• International Settlements Rep

  • Feb 2019 - Sep 2019

  • A member of the International Settlements team, working with brokers and clients to settle trades processed within the global markets, ranging from the Hong Kong Stock Exchange to the New York Stock Exchange. • Familiarity with the modern trade cycle and current financial regulations was a necessity. • Communicate daily with clients, brokers and any other counterparties by phone, email or in person, to process all settlements. Good customer service is a vital part of the role. • Assist the above counterparties with any issues/problems they may have and resolve them within a restricted team limit. • Fast paced work environment that required analytical skills and great attention to detail to solve breaks. • Work required both the ability to work individually and as part of a team. • Strong PC skills exhibited through the use of standard computer programs and software like Microsoft Office, but also advanced accounting and trading software used by Fidelity.



State Street

• United States
• Financial Services
• 700 & Above Employee

• Derivatives Specialist Associate 1

  • Jan 2018 - Feb 2019

  Working on the Multi Client GL team dealing with CFD, swap and option related trading. Knowledge of general accounting services and procedures through providing general ledgers, profit/loss statements, trial balances and variation margins. Accurately prepare valuations for strict deadlines to be delivered to relevant teams in Europe. Co-ordinate with different departments to investigate and resolve issues arising within funds for example trade and cash breaks. Reconcile trades and positions with those of the relevant broker for individual funds. Manage relevant OTC Cash monitoring and processing. Upload trades instructed via the client to the State Street system. Reset positions in conjunction with the relevant broker of each fund. Working under pressure to adhere to client requests, deadlines and ensure quality and accuracy of procedures performed. Highly computer literate with an extensive knowledge of Excel Provide price backup for securities using third party vendor(Bloomberg). Excellent analytical skills and attention to detail Providing assistance to fellow team member to ensure everyone meets deadlines. Assisting with team management to launch new updated software/macros to enhance procedures.



Carpet Right

• United States
• Retail
• 1 - 100 Employee

• Customer Sales Advisor

  • Sep 2017 - Jan 2018

  Customer/Sales Advisor • To welcome customers to the store and to assist them with their needs. • Attempt to sell prospective customers carpets and other floor materials. • Review stock and overview deliveries. • Handle finances and accounts. Customer/Sales Advisor • To welcome customers to the store and to assist them with their needs. • Attempt to sell prospective customers carpets and other floor materials. • Review stock and overview deliveries. • Handle finances and accounts.



IMAC Group

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Front Of House

  • May 2015 - Sep 2016

  Act as a receptionist for the UCD summer residences office. This involved dealing with any issues or inquiries of the summer residents, for example bookings and cancellations. Also involved dealing with any issues of security and safety if anything of that sort were to arise while on duty. Primarily dealt with foreign groups consisting of students and children of multiple nationalities. Act as a receptionist for the UCD summer residences office. This involved dealing with any issues or inquiries of the summer residents, for example bookings and cancellations. Also involved dealing with any issues of security and safety if anything of that sort were to arise while on duty. Primarily dealt with foreign groups consisting of students and children of multiple nationalities.