Head of Product Launch and Publishing Production

• Jan 2022 - Present

Overseeing: * The Release pipeline of the Paradox Interactive full portfolio (store updates, age rating, compliance and certification) * The Production of all external studios that the company is publishing * The Localization process for all our titles * The QA effort for all our external partners and vendors

Head of Product Launch

• Apr 2019 - Feb 2022

Launch Director, Battlefield V

• Jan 2018 - Apr 2019

Support the launch of a AAA game like Battlefield V as part of a major day one event is a task that requires dedication, detailed planning and a methodical approach to the needs of the business and the market as a whole. Drive a variety of teams to one goal – the flawless launch of a product. Project manage all facets of software launch, from business concept to production, identify requirements, capture a delivery approach, drive change control, identify risks and construct mitigation… Show more Support the launch of a AAA game like Battlefield V as part of a major day one event is a task that requires dedication, detailed planning and a methodical approach to the needs of the business and the market as a whole. Drive a variety of teams to one goal – the flawless launch of a product. Project manage all facets of software launch, from business concept to production, identify requirements, capture a delivery approach, drive change control, identify risks and construct mitigation plans. Manage issues and escalation, lead cross group coordination, and track milestones and timelines across the globe. Ensures flawless global launch execution • Identify and manage launch risks and issues, including establishing effective mitigation strategies and contingency planning • Establish, develop, and maintain excellent working relationships with a cross group virtual team to facilitate proactive planning, smooth communication, and issue resolution. • Motivate and inspire cross functional teams. • Manage Timelines/Schedules for all launch partners • Executive Summaries by discipline/region • Status Reports and Meeting Minute Summaries • Solves problems (not just escalate them) • Document, communicate and administer key processes • Run peer and higher level project and launch teams as needed, facilitating effective meetings and drive key decisions with stakeholders in order to ensure a solid delivery plan • Articulate operational and supply chain requirements, regional and worldwide launch requirements, and discuss specific aspects with business groups, development teams and marketing teams

Sr. Release Manager, Head of Release Management for Europe Studios

• Jun 2017 - Jun 2018

Lead the Release Management department across all Electronic Arts studios part of the European label: DICE Stockholm, DICE Los Angeles, DICE Operations, Criterion, Ghost, Uprise. Directs activities to ensure the software products meet quality standards, both internal and external. Work with Tech Leads and business stakeholders to review and improve current release processes.

Operations Release Manager

• Jan 2015 - Jun 2017

Organize and manages activities for building and maintaining software releases for their promotion to the Production Environment. Manage large multi-discipline teams in a matrix management organization, as well as direct reports. Determine the required skill sets and organizes the manpower needed to implement the release. Provides technical support to software developers and business unit personnel in executing and managing delivery processes and establishing the environments used to conduct… Show more Organize and manages activities for building and maintaining software releases for their promotion to the Production Environment. Manage large multi-discipline teams in a matrix management organization, as well as direct reports. Determine the required skill sets and organizes the manpower needed to implement the release. Provides technical support to software developers and business unit personnel in executing and managing delivery processes and establishing the environments used to conduct the release of the final deliverables. Directs activities to ensure the software products meet quality standards, both internal and external. Coordinate and communicate with all stakeholders from the EA organization involved in the release of a Patch, DLC or full packaged (or digital) product to the consumer. Successfully released products: - Star Wars Battlefront - Need for Speed - Battlefield Hardline

Operations Submissions Analyst

• Mar 2013 - Dec 2014

Make sure DICE products have a smooth transition from Studio to platform owners (Sony, Microsoft, Origin/EA). This requires regular contact with the Certification group to achieve complete, accurate and timely delivery of submission materials to ensure test efforts proceed unhindered. Act as a central point of contact and liaise as needed to drive product submissions to hit operational schedules. Key responsibilities are gathering submission materials, administrate and preserve builds, compile… Show more Make sure DICE products have a smooth transition from Studio to platform owners (Sony, Microsoft, Origin/EA). This requires regular contact with the Certification group to achieve complete, accurate and timely delivery of submission materials to ensure test efforts proceed unhindered. Act as a central point of contact and liaise as needed to drive product submissions to hit operational schedules. Key responsibilities are gathering submission materials, administrate and preserve builds, compile and verify Publishing documents, help with getting a product age rated, support the Studio in providing feedback to different enquiries, keep daily communications different departments: Dev, QA, Operations, Publishing, Certification and others. Manage the Age Rating process through the age rating boards from all over the globe: ESRB, PEGI, USK, CERO. Manage software preservation system Extensive knowledge and experience with EA tools: Portal, DevTrack/DevTest and GPMS. In addition, knowledge of DICE tools: Perforce, JIRA and Confluence. Successfully certified products: - Battlefield 4 - Battlefield 3

Operations Live Analyst

• Sep 2012 - Mar 2013

In charge of quality analysis throughout two of the product life cycle stages: during and after release. During release: - Manage release and communicate within Development, Live, QA, Operations, Localization, Marketing teams. - Define updates needed in order to reach short and long term project goals. - Emphasize on quality risks and further resolution - Management of the information flow between teams: personal Live QA team and Operations. Subsequent to the… Show more In charge of quality analysis throughout two of the product life cycle stages: during and after release. During release: - Manage release and communicate within Development, Live, QA, Operations, Localization, Marketing teams. - Define updates needed in order to reach short and long term project goals. - Emphasize on quality risks and further resolution - Management of the information flow between teams: personal Live QA team and Operations. Subsequent to the release: - Report game performance according to indicators - Investigate problems alongside different teams - Report detected issues to the Operations department - Final overlook on the full development of the release

QA Tester

• Jun 2011 - Sep 2012

Responsible for a team made of 30 offsite testers as part of the quality assurance process. Activities conducted: - Team lead role for the offsite team, managing the QA process and providing documentation - Set test plan or improvising “Ad hoc” testing - Report project status to the entire team - Discover and report of issues before and after development modification

HPS Technician

• May 2010 - Jun 2011

Handset Procurement and Support Technician - Administrating the EA Global mobile devices database. - Procuring headsets according to development and QA needs. - Manage the smooth delivery of Apple, LG, Samsung, Nokia prototypes to inside developers - Providing technical support for any type of problem that could occur with a mobile device Handset Procurement and Support Technician - Administrating the EA Global mobile devices database. - Procuring headsets according to development and QA needs. - Manage the smooth delivery of Apple, LG, Samsung, Nokia prototypes to inside developers - Providing technical support for any type of problem that could occur with a mobile device

QA Tester

• Nov 2008 - May 2010

Manager Assistant

• Aug 2008 - Oct 2008