Adrian Hoh
Deployment Coordinator at Prosource Technologies- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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SV9100 Foundation
NEC Corporation of AmericaMar, 2017- Oct, 2024 -
UC Suite 3.5 for the SV9100
NEC Corporation of AmericaMar, 2017- Oct, 2024 -
Certificate of Completion
Exacq - Video Security ProductsFeb, 2017- Oct, 2024 -
Datto Certified Practitioner in Autotask PSA
DattoOct, 2022- Oct, 2024 -
Datto Certified Deployment Specialist in Autotask PSA
DattoNov, 2022- Oct, 2024
Experience
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Prosource Technologies
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United States
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Leasing Real Estate
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1 - 100 Employee
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Deployment Coordinator
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Jan 2022 - Present
I effectively schedule day-to-day operations for the deployment technicians, ensuring timely and efficient delivery of IT solutions. I collaborate closely with the sales team and clients to verify that deployments were scheduled and executed within budget and to the satisfaction of all stakeholders I effectively schedule day-to-day operations for the deployment technicians, ensuring timely and efficient delivery of IT solutions. I collaborate closely with the sales team and clients to verify that deployments were scheduled and executed within budget and to the satisfaction of all stakeholders
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PBSI-Positive Business Solutions, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Field Service Coordinator / Tier 2 Support
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Apr 2015 - Dec 2021
I was responsible for scheduling day-to-day operations for field engineers and help desk support technicians, ensuring the seamless delivery of IT services to clients. I provided top-level support for both on-site technicians and remote help desk support technicians, driving high-quality outcomes and enhancing client satisfaction. In addition, I played a key role in coordinating and managing large-scale IT projects, installations, and transitions. By closely collaborating with cross-functional teams, I was able to specify technical and installation requirements for both hardware and software-related items, ensuring that solutions were tailored to clients' individual purposes and budgets. Furthermore, I was responsible for setting up new equipment for clients, including servers, desktops, laptops, and other peripheral devices, providing top-notch technical support and guidance throughout the installation process. Show less
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Immaculate Heart of Mary
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United States
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Religious Institutions
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1 - 100 Employee
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Computer Administrator
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Dec 2015 - Jan 2018
Deployed, managed, and maintained a diverse range of devices, including desktops, laptops, and iPads, using Microsoft Intune. In addition, I installed and set up advanced multimedia tools, such as Smartboards, projectors, and Apple TVs, to enhance the learning experience for both teachers and students. I provided technical assistance and troubleshooting guidance to teachers and students alike, helping to ensure that all 1000+ devices were functioning properly and delivering optimal performance. Deployed, managed, and maintained a diverse range of devices, including desktops, laptops, and iPads, using Microsoft Intune. In addition, I installed and set up advanced multimedia tools, such as Smartboards, projectors, and Apple TVs, to enhance the learning experience for both teachers and students. I provided technical assistance and troubleshooting guidance to teachers and students alike, helping to ensure that all 1000+ devices were functioning properly and delivering optimal performance.
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Sinsabaugh and Associates LLC
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IT Services and IT Consulting
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Computer Consultant
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May 2014 - Mar 2015
Assisted businesses with hardware and software problems. Provided troubleshooting on both desktop and network issues until resolution. Performed maintenance on computers by identifying problems and providing appropriate resolutions. Installed new computers and applications and conducted technical training demonstrations. Assisted businesses with hardware and software problems. Provided troubleshooting on both desktop and network issues until resolution. Performed maintenance on computers by identifying problems and providing appropriate resolutions. Installed new computers and applications and conducted technical training demonstrations.
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Quality Gold
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Wholesale
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100 - 200 Employee
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PC Support Technician
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Aug 2013 - Dec 2013
Completed troubleshooting and repair of hardware issues such as: computers, monitors, printers, and phones. Built images and machines to fit certain needs for specific individuals and departments. Ran cables throughout warehouse and office space.
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Shipping Clerk
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Nov 2011 - Aug 2013
Worked in a fast environment where product had to be shipped out professionally and efficiently.
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West Clermont Local School District
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1 - 100 Employee
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Computer Technician
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Jun 2011 - Aug 2013
Cleaned and fixed computers in the summer for the upcoming school year. Then followed up with teachers and students to fix hardware related issues such as: computers, monitors, phones, printers and Smart Boards during the school year. Cleaned and fixed computers in the summer for the upcoming school year. Then followed up with teachers and students to fix hardware related issues such as: computers, monitors, phones, printers and Smart Boards during the school year.
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Community
