Experience

Assurance IQ

• United States
• Insurance
• 700 & Above Employee

• Licensed Insurance Agent

  • Jul 2023 - Present



eHealth, Inc.

• United States
• Insurance
• 700 & Above Employee

• Medicare Sales Supervisor

  • Aug 2021 - May 2023

  Team player self starter, coaching, mentor and motivator. As a Medicare Sales Supervisor at eHeath, I lead motivated sales agents to achieve and surpass personal and team goals. I run morning team huddles to set the tone to achieve our daily goal. Also, I run 1 on 1 meeting and coaching session to insure proper behaviors are being conducted on each call with our beneficaries. Often times I work side by side with Human Resources, Compliance, Rentition and Senior Management to make sure… Show more Team player self starter, coaching, mentor and motivator. As a Medicare Sales Supervisor at eHeath, I lead motivated sales agents to achieve and surpass personal and team goals. I run morning team huddles to set the tone to achieve our daily goal. Also, I run 1 on 1 meeting and coaching session to insure proper behaviors are being conducted on each call with our beneficaries. Often times I work side by side with Human Resources, Compliance, Rentition and Senior Management to make sure performance is above standards. Master of the 6 C's Connection, Culture Creation, Communication, Coaching, Compliance and Continuous Improvements.

• Shift Supervisor

  • Jul 2021 - Aug 2021

  Effectively coaching and providing guidance to employees approximately 25% of the time and working directly with customers 75% of the time. Implement and execute the appropriate sales strategies to drive team results that consistently exceed call center metrics and sales goals.

• Medicare Sales Representive (Outbound Leadership Development Team)

  • Jun 2021 - Jul 2021

• Medicare Sales Representative - Outbound

  • Apr 2021 - Jun 2021

  I am a career driven, motivated Sales Representatives for our outbound sales center in Austin, TX. I help customers navigate one of the most important purchasing decisions of their life. As a Sales Representatives I listen, consult and advise clients via phone on their health insurance options.

• Medicare Sales Rep

  • Aug 2019 - Apr 2021

  Assisting Medicare Beneficiaries in getting all of the benefits that they qualify for general at a zero premium. Taking 20-25 inbound calls daily. Also making sure that the beneficiaries know there options between different types of plans. Plans range from MAPD, MA to Medigap plans.



FlexCare Medical Staffing

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Senior Recruiter

  • Mar 2017 - Aug 2019

  • Acted as the single point of contact for my team of Registered Nurse candidates from the initial contact through the duration of their employment with FlexCare. • Built and maintained lasting relationships with candidates. • Identified and assessed candidate strengths, needs and wants and match with current opportunities. • Educated candidates on compensation package options and articulated the benefits. • Defined wage rates and other terms and conditions of employment and gained… Show more • Acted as the single point of contact for my team of Registered Nurse candidates from the initial contact through the duration of their employment with FlexCare. • Built and maintained lasting relationships with candidates. • Identified and assessed candidate strengths, needs and wants and match with current opportunities. • Educated candidates on compensation package options and articulated the benefits. • Defined wage rates and other terms and conditions of employment and gained commitment from candidates for current and future job requirements. • Completed all aspects of the pre-employment processes including resume building, reference checks, background/drug tests, pre-employment testing. • Responsible for all compliance requirements, including tracking and updating various certifications, medical documents, and employment related documents. • Managed contract employees while on assignment. • Worked with Account Managers to identify top facility accounts, target clinical skill sets and to assess facility staffing requirements. Show less • Acted as the single point of contact for my team of Registered Nurse candidates from the initial contact through the duration of their employment with FlexCare. • Built and maintained lasting relationships with candidates. • Identified and assessed candidate strengths, needs and wants and match with current opportunities. • Educated candidates on compensation package options and articulated the benefits. • Defined wage rates and other terms and conditions of employment and gained… Show more • Acted as the single point of contact for my team of Registered Nurse candidates from the initial contact through the duration of their employment with FlexCare. • Built and maintained lasting relationships with candidates. • Identified and assessed candidate strengths, needs and wants and match with current opportunities. • Educated candidates on compensation package options and articulated the benefits. • Defined wage rates and other terms and conditions of employment and gained commitment from candidates for current and future job requirements. • Completed all aspects of the pre-employment processes including resume building, reference checks, background/drug tests, pre-employment testing. • Responsible for all compliance requirements, including tracking and updating various certifications, medical documents, and employment related documents. • Managed contract employees while on assignment. • Worked with Account Managers to identify top facility accounts, target clinical skill sets and to assess facility staffing requirements. Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Telesales Representative

  • Jun 2012 - Mar 2017

  Self Motivated Inside Sales Representative with ability to negotiate, supreme love for technology and attention to excellent customer service, exceptionally creative in painting the ultimate buying experience. Multi-tasking is a perfect fit for my creative selling techniques and I love the challenge to succeed goal and stand out on top. Actively listens to customer to offer them the best products based on there goals. Build customer relationships threw great customer experience threw earning… Show more Self Motivated Inside Sales Representative with ability to negotiate, supreme love for technology and attention to excellent customer service, exceptionally creative in painting the ultimate buying experience. Multi-tasking is a perfect fit for my creative selling techniques and I love the challenge to succeed goal and stand out on top. Actively listens to customer to offer them the best products based on there goals. Build customer relationships threw great customer experience threw earning the right. Show less Self Motivated Inside Sales Representative with ability to negotiate, supreme love for technology and attention to excellent customer service, exceptionally creative in painting the ultimate buying experience. Multi-tasking is a perfect fit for my creative selling techniques and I love the challenge to succeed goal and stand out on top. Actively listens to customer to offer them the best products based on there goals. Build customer relationships threw great customer experience threw earning… Show more Self Motivated Inside Sales Representative with ability to negotiate, supreme love for technology and attention to excellent customer service, exceptionally creative in painting the ultimate buying experience. Multi-tasking is a perfect fit for my creative selling techniques and I love the challenge to succeed goal and stand out on top. Actively listens to customer to offer them the best products based on there goals. Build customer relationships threw great customer experience threw earning the right. Show less



Spint

• Rancho Cordova Ca

• Account Manager Specialist

  • Feb 2008 - Jun 2012

  Thrived off the ability to recognize and embrace the opportunity of speaking and resolving issues for over 30 customers per day. The ability to retain Sprint's most important asset, our customers, takes creative, out-of-the-box thinking and a drive for excellence. Also must be able to understand customer issues and assess their needs and must also use my influencing skills to overcome objections and suggest/promote alternative products or services. Thrived off the ability to recognize and embrace the opportunity of speaking and resolving issues for over 30 customers per day. The ability to retain Sprint's most important asset, our customers, takes creative, out-of-the-box thinking and a drive for excellence. Also must be able to understand customer issues and assess their needs and must also use my influencing skills to overcome objections and suggest/promote alternative products or services.