Experience

Oasis Academy Shirley Park

• Computer Networking Products
• 1 - 100 Employee

• 1st Line support Apprentice

  • Oct 2014 - Sep 2015

  Responsibilities: • Using Active Directory –Adding or removing workstations from a particular Organizational Unit (OU), Creating User accounts for students and Staff members. • Adding/Maintaining Driver Groups on WDS • Building/Imaging/Repairing workstations. • Workstation/Laptop roll outs. • Maintaining and Installing IT equipment i.e. projectors, printers, computers. • Managing supplies stock, i.e. toners and projector lamps. • Supporting the Secondary School and Primary… Show more Responsibilities: • Using Active Directory –Adding or removing workstations from a particular Organizational Unit (OU), Creating User accounts for students and Staff members. • Adding/Maintaining Driver Groups on WDS • Building/Imaging/Repairing workstations. • Workstation/Laptop roll outs. • Maintaining and Installing IT equipment i.e. projectors, printers, computers. • Managing supplies stock, i.e. toners and projector lamps. • Supporting the Secondary School and Primary Schools. • Monitoring the service desk for issues Users have logged. “Sysaid.com” • Restoring Files from DPM Server • Patching Ethernet cables into Comms and Server rooms when needed Show less Responsibilities: • Using Active Directory –Adding or removing workstations from a particular Organizational Unit (OU), Creating User accounts for students and Staff members. • Adding/Maintaining Driver Groups on WDS • Building/Imaging/Repairing workstations. • Workstation/Laptop roll outs. • Maintaining and Installing IT equipment i.e. projectors, printers, computers. • Managing supplies stock, i.e. toners and projector lamps. • Supporting the Secondary School and Primary… Show more Responsibilities: • Using Active Directory –Adding or removing workstations from a particular Organizational Unit (OU), Creating User accounts for students and Staff members. • Adding/Maintaining Driver Groups on WDS • Building/Imaging/Repairing workstations. • Workstation/Laptop roll outs. • Maintaining and Installing IT equipment i.e. projectors, printers, computers. • Managing supplies stock, i.e. toners and projector lamps. • Supporting the Secondary School and Primary Schools. • Monitoring the service desk for issues Users have logged. “Sysaid.com” • Restoring Files from DPM Server • Patching Ethernet cables into Comms and Server rooms when needed Show less



St Thomas More Catholic School

• Primary and Secondary Education
• 100 - 200 Employee

• 1st Line IT Technician (work experience)

  • Apr 2013 - Aug 2014

  Responsibilities: • Liaising with employees and students in the school. • Building/Imaging/Repairing workstations. • Maintaining and Installing IT equipment i.e. projectors, printers, computer, visualizers. • Managing supplies stock, i.e. toners and projector lamps. • Setting up IT class rooms. • Using Active Directory – mainly to add or remove workstations from a particular Operational Unit (OU). • Making Ethernet Cables when a specific length is needed and patching them… Show more Responsibilities: • Liaising with employees and students in the school. • Building/Imaging/Repairing workstations. • Maintaining and Installing IT equipment i.e. projectors, printers, computer, visualizers. • Managing supplies stock, i.e. toners and projector lamps. • Setting up IT class rooms. • Using Active Directory – mainly to add or remove workstations from a particular Operational Unit (OU). • Making Ethernet Cables when a specific length is needed and patching them where needed. • Helping to trouble shoot minor Network Problems, for example figuring out that a particular work station is connected to Power over Ethernet switch which is used for VoIP phones, meaning the work station would not be in the correct IP range, meaning no Internet access for the user. Show less Responsibilities: • Liaising with employees and students in the school. • Building/Imaging/Repairing workstations. • Maintaining and Installing IT equipment i.e. projectors, printers, computer, visualizers. • Managing supplies stock, i.e. toners and projector lamps. • Setting up IT class rooms. • Using Active Directory – mainly to add or remove workstations from a particular Operational Unit (OU). • Making Ethernet Cables when a specific length is needed and patching them… Show more Responsibilities: • Liaising with employees and students in the school. • Building/Imaging/Repairing workstations. • Maintaining and Installing IT equipment i.e. projectors, printers, computer, visualizers. • Managing supplies stock, i.e. toners and projector lamps. • Setting up IT class rooms. • Using Active Directory – mainly to add or remove workstations from a particular Operational Unit (OU). • Making Ethernet Cables when a specific length is needed and patching them where needed. • Helping to trouble shoot minor Network Problems, for example figuring out that a particular work station is connected to Power over Ethernet switch which is used for VoIP phones, meaning the work station would not be in the correct IP range, meaning no Internet access for the user. Show less