Senior Systems Administrator

• Aug 2021 - Present

Senior Technical Services Engineer

• Sep 2020 - Aug 2021

Technical Services Engineer

• Oct 2018 - Sep 2020

Implementation of change requests and responding to incidents on a wide range of technologies for multiple clients.

Senior Systems Administrator

• Jul 2013 - Oct 2018

I’m a Senior Systems Administrator, with over 10 years’ experience administering virtualized production and test environments of thousands of Windows and Linux based systems. In the last 10 years I have been able to become the ‘go to’ person for my customers on any knowledge domains which I’ve been responsible for administering. I can adapt to new technologies and am quick to learn. In the last 20 years I have gained the ability to work autonomously within own areas of expertise. Faced with technical issues I have a developed analytical approach to finding resolutions. Show less

Software Test Engineer

• Feb 2009 - Jul 2013

Promoted to work as part of the global virtualization team qualifying our industrial process management software on a virtual platform on both Dell and IBM hardware, having initally started working on software patch testing. Was highly valued team member by my ability to promptly provide fully installed virtual machines to developers using vmware Lab Manager and vCloud Director. Maintained critical test lab network infrastructure and helped monitor and assign support requests from customers worldwide. Frequently commended on my ability to document test procedures, reproduction steps, defect reports and wiki articles. Show less

Service Engineer

• Mar 1999 - Aug 2008

Frequently requested specifically by customers to carry out installation and repair of weighing, printing, scanning and data processing equipment used in the food industry of Ireland. Reputed for a very high rate of first time fixes and speedy installations, connected p.c. based terminals to customers LAN’s, set up hard disks, wired periphery devices such as printers, scanners, and weighing/ grading machines. Also trained staff/customers, stock control and interfaced with customers to resolve equipment issues/installation. Show less

Manufacturing Technician

• Aug 1997 - Mar 1999

Accomplished excellent performance from toolsets in the lithography area when promoted to qualifying them for use in the manufacture of processors after initially improving production levels while working on lithography modules, critical measurement and optical Inspection kit. Accomplished excellent performance from toolsets in the lithography area when promoted to qualifying them for use in the manufacture of processors after initially improving production levels while working on lithography modules, critical measurement and optical Inspection kit.